Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... もっと見る
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We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... もっと見る
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The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
5 Alloway Street, KA7 1SP, Ayr, 英国
- 01292840294
4.9
優良
575件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Got the usual friendly helpful…
Got the usual friendly helpful assistance from our favourite go to travel agent staff.
2026年7月17日
Hays Travel - Ayr からの回答
Fred Harryman,
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive friendly and helpful assistance from our team. We appreciate your kind words!
Kind Regards
Hays Travel Ayr
Nicola was amazing
Nicola was great helped me the 3 times i called her. Told me exactly what i had to do etc.
Great service through out the calls.
2026年7月17日
Hays Travel - Ayr からの回答
Miss Elaine Smith,
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and that you received such great service throughout your calls. We appreciate you taking the time to share this.
Kind Regards
Hays Travel Ayr
Excellent experience
Nicola was both friendly and professional. She was knowledgeable about the cruise and was very particular at taking down our details and explaining everything she was entering on the computer. I would definitely contact Nicola again for any future holidays.
2026年7月16日
Hays Travel - Ayr からの回答
Liz Hutchison,
Thank you for your wonderful review! We are so pleased to hear that our colleague provided such professional and friendly service, and that you would contact them again for future holidays.
Kind Regards
Hays Travel Ayr
Very friendly helpful and informative
2026年7月12日
Hays Travel - Ayr からの回答
Michael,
Thank you for your wonderful review! We are so pleased to hear that you found our team friendly, helpful, and informative. We truly appreciate your kind words.
Kind Regards
Hays Travel Ayr
Hays Travel - Ayr からの回答
Joy,
Thank you so much for your lovely feedback! We are delighted to hear that you had such a positive experience with us. We truly appreciate you taking the time to share your kind words.
Kind Regards
Hays Travel Ayr
Kim was very helpful and professional…
Kim was very helpful and professional and got my holiday booked quickly.
2026年6月24日
Hays Travel - Ayr からの回答
A Hamilton,
We're so glad we could assist you with your booking quickly and professionally. Thank you for your wonderful feedback.
Kind Regards
Hays Travel
Warm and welcoming experience.
Lovely Nicola took care of everything for us, and gave us a laugh as well. First Class Travel Agent ⭐️⭐️⭐️⭐️⭐️
2026年6月23日
Hays Travel - Ayr からの回答
Mr Grant,
We are so happy to hear you had such a positive experience with us! Thank you for your kind words.
Kind Regards
Hays Travel
I was in to just make an enquiry…
I was in to just make an enquiry initially, was dealt with efficiently and politely and helpfully. I had a think & decided to book there and then , because online price I mentioned was matched without any issues by Kira .
2026年6月23日
Hays Travel - Ayr からの回答
John ,
We're so pleased to hear our team was efficient and helpful. We're glad we could match the online price for you! Thank you for your kind words.
Kind Regards
Hays Travel
Always ready to help Kay and the girls…
Always ready to help Kay and the girls go above and beyond for you, can't recommend them highly enough
2026年6月21日
Hays Travel - Ayr からの回答
sandra queen,
We are so glad to hear that our team provided such excellent assistance. Your kind words mean a lot to us!
Kind Regards
Hays Travel
Great service at Ayr office as always
Great service at Ayr office as always
Kay was very professional and helpful 👍🏻
2026年6月11日
Hays Travel - Ayr からの回答
David Turner,
We are so pleased to hear you received great service. Thank you for your kind words!
Kind Regards
Hays Travel
Hays Travel - Ayr からの回答
mary mckinlay,
Thank you for your kind words! We are glad you had a great experience with us.
Kind Regards
Hays Travel, Ayr
The staff in the Ayr branch are amazing…
The staff in the Ayr branch are amazing there so helpful & polite
2026年6月5日
Hays Travel - Ayr からの回答
Mark Robertson ,
We are so pleased to hear about your positive experience with our team. Thank you for your kind words.
Kind Regards
Hays Travel Ayr
Hays Travel - Ayr からの回答
Christina Reynolds,
We're so glad our team provided you with excellent service. Thank you for your kind words!
Kind Regards
Hays Travel
A perfect experience!
The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very important for us! We had a pre cruise stay for 3 nights at the Athens Gate hotel, centrally situated with wonderful views of the Acropolis! All arranged for us! Celebrity Infinity is an older, smaller ship, but we found her perfect for our needs! Top marks Hays Travel!
2026年5月19日
自発的なレビュー
Hays Travel - Ayr からの回答
Tina Alexander,
We are so pleased to hear that your recent cruise was such a wonderful experience, from the booking to your return. It's fantastic that the planning met your needs perfectly, and we appreciate you sharing your positive feedback.
Kind Regards
Hays Travel
After giving a very wide list of…
After giving a very wide list of requirements Louise went above and beyond to find us a holiday that met our needs .
2026年6月8日
Hays Travel - Ayr からの回答
T Ayr,
We're so glad we could find the perfect holiday for your specific needs. Thank you for your kind words!
Kind Regards
Hays Travel
Hays Travel - Ayr からの回答
MR GREGORY,
We appreciate your kind words about our team.
Kind Regards
Hays Travel
Hays Travel - Ayr からの回答
Mr Steven Cooper,
We truly appreciate your kind words and are delighted to know we could assist you so effectively. Thank you for your feedback.
Kind Regards
Hays Travel
Great service holiday booking
Great service, helpful, positive, efficient & we got a discount. Would highly recommend
2026年5月24日
Hays Travel - Ayr からの回答
Julie Anne Mcghee,
We are so pleased you received great service and a discount. Thank you for your kind words.
Kind Regards
Hays Travel
I can honestly say that I had the best…
I can honestly say that I had the best experiences booking my holiday with Nicola from Hays travel Ayr. She went above and beyond to help me find the right holiday for myself and family. She was more than happy to answer my mary questions and queries and was so professionally and friendly. I would definitely book with Hays travel again , especially with the lovely Nicola .
2026年5月22日
Hays Travel - Ayr からの回答
Lindsay,
We are so pleased to hear you had such a wonderful experience booking your holiday with us! It was our pleasure to assist you and your family. We look forward to helping you with your next adventure.
Kind Regards
Hays Travel Ayr
Brilliant service saw the holiday…
Brilliant service saw the holiday advertised on Facebook sent a message and booked so easy and the monthly direct debits make it more affordable
2026年5月21日
Hays Travel - Ayr からの回答
Thanks so much for the lovely feedback
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