Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... もっと見る
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All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... もっと見る
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We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
5 Alloway Street, KA7 1SP, Ayr, 英国
- 01292840294
4.9
優良
576件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant service saw the holiday…
Brilliant service saw the holiday advertised on Facebook sent a message and booked so easy and the monthly direct debits make it more affordable
2026年5月21日
Hays Travel - Ayr からの回答
Thanks so much for the lovely feedback
Nicola was brilliant again fantastic…
Nicola was brilliant again fantastic service she provides
2026年5月21日
Hays Travel - Ayr からの回答
Thank you Walter for the lovely feedback
Hays Travel - Ayr からの回答
Customer Mrs Mackay,
We truly appreciate your kind words and continued loyalty. We are always happy to assist you.
Kind Regards
Hays Travel Ayr
Great experience in Hays travel in Ayr
Great experience in Hays travel in Ayr, thanks to Nicola, who went above & beyond to find us a suitable holiday. With a destination in mind, Nicola spent time looking through various options of hotels, coming up with a great deal in our chosen resort. Very satisfied customers again, would definitely recommend to family & friends.
2026年5月14日
Hays Travel - Ayr からの回答
Gordon Rowan,
Thank you for your wonderful review! We are so pleased to hear that we were able to find you a suitable holiday and a great deal. We appreciate your recommendation.
Hays Travel, Ayr
Very helpful online service
Very helpful online service. Every question I had was answered quickly. Would definitely book again
2026年5月9日
Hays Travel - Ayr からの回答
Amanda,
We appreciate you sharing your experience with us. We're so glad our online service was helpful and answered your questions quickly.
Kind Regards
Hays Travel Ayr
Staff was lovely and welcoming and…
Staff was lovely and welcoming and helped us to get a best bargain
2026年5月8日
Hays Travel - Ayr からの回答
shamila Kausar,
We appreciate you taking the time to share your experience. We are so glad our staff provided a welcoming atmosphere and helped you find a great deal!
Kind Regards
Hays Travel Hastings
The rep took time to tailor a package…
The rep took time to tailor a package to suit the needs of my party and was very helpful in suggesting various options.
2026年5月3日
Hays Travel - Ayr からの回答
Thank you for the lovely feedback many thanks Kay
Hays Travel - Ayr からの回答
Thanks for your review, it's greatly appreciated, Kay
Amazing value for money
I called up and asked for a Cheap deal for me and my kids, it was very last minute, Nicola found us an amazing deal and extremely cheap but very good value. Jet 2 holiday 4* to Lanzarote, we booked on the Saturday and flew in the Tuesday, Nicola was very efficient and all documents were with us within minutes, we were good to go. Will definitely book again with Hays.
2026年4月14日
Hays Travel - Ayr からの回答
Customer,
We're delighted we could find an amazing, affordable last-minute holiday to Lanzarote for you and your kids. We're glad our service was efficient and that you'll book with us again.
Kind Regards
Hays Travel Ayr
Straightforward, honest, friendly service
This is our second time booking with Kay at hays, she makes the process really straight forward and has great knowledge. We have some restrictions due to travelling with adults with ASN and nothing is ever a problem.
2026年4月18日
Hays Travel - Ayr からの回答
Heather
We're happy to hear that your booking experiences are straightforward and that our knowledge is helpful for your travel needs. Thank you for your review.
Kind Regards
Hays Travel Ayr
Wrong information was put down
Wrong information was put down.
We still haven’t received any confirmation email and it’s been almost 2 days.
2026年4月23日
Hays Travel - Ayr からの回答
..,
We regret the incorrect information was noted at time of booking which was not an issue to correct. Disney have changed the format of their confirmations which our systems were unable to open which has been identified by our IT department and has now been corrected and we have sent your confirmation today by email . Apologies for this delay and thanks for your feedback.
Kind Regards
Emma Louise Paton
Store Manager, Ayr
Fitzys cruise
Great experience as always Kate booked both me & my sister on a cruise explained everything & got us the best deal all the girls in hays are brilliant that’s how we always go back 🚢👍
2026年4月18日
Hays Travel - Ayr からの回答
Shona,
We're happy to hear about your great experience! It's wonderful that we could assist you and your sister with your cruise booking and provide you with the best deal.
Kind Regards
Hays Travel Ayr
Nicola was extreamely helpful making…
Nicola was extreamely helpful making booking our cruise simple and gave us plenty of advice and information.
2026年4月15日
Hays Travel - Ayr からの回答
Rachel Richmond,
We're delighted booking your cruise was simple, and that our advice was helpful. Thank you for your positive feedback; we appreciate it greatly!
Kind Regards
Nicola
Nicola made selecting the holiday and…
Nicola made selecting the holiday and parking and insurance so easy . She answered any questions we had and we're very happy with the service
2026年4月12日
Hays Travel - Ayr からの回答
Thank you for the lovely feedback means a lot. Cheers Nicola
Hays Travel - Ayr からの回答
Thank you for your kind feedback regards Kay
Hays Travel - Ayr からの回答
Helen,
We appreciate your positive feedback; we are so happy our staff was helpful and efficient for you.
Kind regards
Alison
Hays Travel
Pontefract
Warm friendly and professional service.
2026年3月25日
Hays Travel - Ayr からの回答
Mr James Rutherford,
We appreciate you sharing your experience with us. We are so glad you found our service professional and friendly.
Kind regards
Alison
Hays Travel
Pontefract
Hays Travel - Ayr からの回答
John Toal,
We appreciate you taking the time to share your positive experience. We're glad you were happy with our service.
Kind regards
Alison
Hays Travel
Pontefract
Up to date trustworthy travel advice
Kay was fantastic at helping us find the best holiday options, offering up‑to‑date travel advice and suggesting destinations that suited both our interests and our budget. She provides a friendly, approachable service, and I would definitely book with her again.
2026年3月22日
Hays Travel - Ayr からの回答
We're happy to hear that you found our service fantastic! It's great to know that the travel advice and destination suggestions suited your interests and budget. We appreciate your kind words and are glad you found the service friendly and approachable.
As usual the staff at Hays Ayr sorted…
As usual the staff at Hays Ayr sorted out our requests straight away. They are always so welcoming and helpful with all options.
2026年3月10日
Hays Travel - Ayr からの回答
Customer b.smith,
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that our team was welcoming and helpful with your requests!
ayr, Hays Travel
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