Laura was very welcoming and helped us find a cruise within our budget. She explained everything to us and is arranging our transport to Southampton. It was a very enjoyable visit with a great outcome... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Exactly what I want, somebody professional to sort my holiday out for me and my wife finding what we want when we want and we're we wanted. Erin was patient her lead questions obtained the information... もっと見る
企業が回答しました
Laura at hays travel Crosby is an experienced advisor. The experience we had with her last year was outstanding and she made us so comfortable and her valid experience showed in the advice and encoura... もっと見る
企業が回答しました
A lovely young lady called Emily booked our holiday for us she was very pleasant and helpful and said she hoped we had a fantastic holiday
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
34 Liverpool Road, L23 5SF, Crosby, 英国
- 01514386605
4.9
優良
765件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service and helpful agents.
2026年2月1日
Hays Travel - Crosby からの回答
Hi Kenneth, thank you for your lovely review! It was my pleasure - Nicole
Nothing was too much trouble
We went in to the Crosby branch of Hays travel for some ideas of availability for a party of 13. Everyone was friendly
in the shop. Macy was wonderful!. We took away some printouts for ideas, and returned to book the holiday the next day,. 10 adults, 1 toddler and 2 children.
Macy booked our seats and everything else we needed.Nothing was too much trouble for her. So efficient and friendly.
Thankyou Hays travel
2026年1月22日
Hays Travel - Crosby からの回答
Thank you so much Denise for your kind review!! So glad i was able to be apart of booking your summer holiday. Time to look forward now :) - Macy
Great experience
Had a great experience booking my holiday. The staff were so friendly and knowledgeable and made the process so easy. Will definitely use Hays again for all my holiday requirements.
2026年1月22日
Hays Travel - Crosby からの回答
Thanks for such a kind review Paul! - Emily :)
Thank you for your help on booking…
Thank you for your help on booking Thailand 🇹🇭 we're looking forward to going thanks again
2026年1月27日
Hays Travel - Crosby からの回答
Thank you for your kind review, always a pleasure! :)
Always great responsive service
Booked a few holidays now with Hays (Crosby - Macy) and always get what you after looking for. Tell them what you would like and they do all the hard work.
2026年1月17日
Hays Travel - Crosby からの回答
Thanks Ian and jo for your kind review! Thank you for booking with me :) Macy
The young lady who delt with us
The young lady who delt with us, Nicole, although new to the job was excellent. Nothing was too much trouble. We booked two holidays with her she explained everything to us in a way we new and understood everything.
2026年1月25日
Hays Travel - Crosby からの回答
thank you so much for such a lovely review Frank! It was absolutely my pleasure! - Nicole :)
Emily was helpful
Emily was helpful, courteous and very efficient. Excellent Customer Service
2026年1月18日
Hays Travel - Crosby からの回答
Hi Jackie, thank you for this lovely review! So glad you had a wonderful experience :) - Nicole
From start to finish the staff was…so helpful
From start to finish the staff was friendly and helpful explaining everything as she was going through it even I can understand so 10/10 from me
2026年1月16日
Hays Travel - Crosby からの回答
Hi John, thank you so much for this review! So glad we got your holiday all booked for you :) - Leighla
Hays Travel - Crosby からの回答
Hi Pushpa, so glad I could help you and get your cruise booked! - Macy
I will wait till my all all my all the…
I will wait till my all all my all the requirements including all possible necessities completed but until now I have good experience ( by the way I am disabled and walking for more then few yards is difficult.
2026年1月22日
Hays Travel - Crosby からの回答
Hi Suraj, thanks so much for this kind review! So glad you have had a lovely experience with us - Macy
Hays Travel - Crosby からの回答
Thank you for your kind review, always a pleasure!
Rivé cruise
Very good service from the rep, she went above and beyond to find us a holiday we wanted.
Polite friendly staff, and a happy atmosphere.
2026年1月22日
Hays Travel - Crosby からの回答
Thank you for your lovely review Christine! It was my pleasure:) - Emily
It was an excellent experience with…
It was an excellent experience with Macey who was very efficient, professional and attentive to the task in hand. Very easy to sort out flights. Highly recommend Hayes travel Crosby.
2026年1月21日
Hays Travel - Crosby からの回答
Thank you for such a kind review Chris! It was my pleasure :) - Macy
Claire was very knowledgeable…
Claire was very knowledgeable regarding looking for holidays. She was very helpful
2026年1月19日
Hays Travel - Crosby からの回答
Thanks so much Jackie for your kind review, lovely booking your holiday! How exciting :) Claire
Erin was really helpful
Erin was really helpful.
I explained what we were looking for on Saturday and she found what we wanted and we booked on Monday.
2026年1月20日
Hays Travel - Crosby からの回答
Thankyou Rosemary, It was wonderful booking you and i hope you enjoy your cruise :) -Erin
Hays Travel - Crosby からの回答
Hi Patricia, that is so lovely of you to say thank you! - Leighla
Great service from Laura at Hays Travel…
Great service from Laura at Hays Travel Crosby. She saved me hours of searching and quickly found me a holiday based on my (extensive!) criteria. She even price matched the easyJet sale price. Great service, thank you. Melissa
2026年1月18日
Hays Travel - Crosby からの回答
Hi Melissa, thanks so much for this lovely review! It was my pleasure - Laura
prompt attention,very knowledgeable and…
prompt attention,very knowledgeable and helpful staff.
2026年1月11日
Hays Travel - Crosby からの回答
Thank you for your kind review!!
Excellent customer service from a Erin
Excellent customer service from a Erin, only new to the job buy she made me feel very comfortable in booking a last minute get away.
Even the man at cash exchange asked if I wanted a hot drink.
Can't fault the service. 5 out of 6 stars!
2026年1月17日
Hays Travel - Crosby からの回答
Thank you Stephen for your kind review, it was a pleasure! :)
Nicole was very pleasant very helpful…
Nicole was very pleasant very helpful with help to get me they holiday I rearly was looking for and I booked it there and then 😘
2026年1月14日
Hays Travel - Crosby からの回答
Thank you for your kind review, it was a pleasure :)
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