Hays Travel - Crosby レビュー 

766
TrustScore 5段階評価の5

4.9

34 Liverpool Road, L23 5SF Crosby, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Hays staff are very professional and went the extra mile to find our holiday. They kept us informed of changes made due to water levels in the Rhine. Macy and Emma ensured we had all paperwork befo... もっと見る

企業が回答しました

5つ星のうち5の評価

Laura was very welcoming and helped us find a cruise within our budget. She explained everything to us and is arranging our transport to Southampton. It was a very enjoyable visit with a great outcome... もっと見る

企業が回答しました

5つ星のうち5の評価

Exactly what I want, somebody professional to sort my holiday out for me and my wife finding what we want when we want and we're we wanted. Erin was patient her lead questions obtained the information... もっと見る

企業が回答しました

5つ星のうち5の評価

A lovely young lady called Emily booked our holiday for us she was very pleasant and helpful and said she hoped we had a fantastic holiday

企業が回答しました


企業情報

  1. 旅行代理店
  2. クルーズ代理店
  3. クルーズ旅行代理店
  4. カルチャーツアー提供業者
  5. 通貨両替業
  6. 旅行情報収集サイト

当該企業による記述

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


連絡先

4.9

優良

TrustScore 5段階評価の5

766件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(766)

過去12か月のレビュー数: 118,033

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

City break to Marrakech

My sister and I wanted a holiday to Marrakech and my sister had looked on line and got a price from Booking.com. However I went to Hays in Crosby as I know how efficient they are. Macy checked out the prices and was able to sort the booking out giving us a good deal. She was so efficient and helpful. We wanted flights with different airlines - Jet 2 on the outward journey and easyJet coming back and she sorted this out for us. We wanted a quiet, twin room which she requested and emailed the hotel for us. A reply was sent back within a couple of days acknowledging her request. Thank you to Macy for all her help and support.

2026年1月8日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Thank you Louise for your lovely review!So glad we got your holiday sorted and booked :) Thanks -Macy

5つ星のうち5の評価

Excellent service

Excellent service, very understanding staff and very efficient

2026年1月13日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Hi Robert, thank you so much for your kind review! It was my pleasure 😊
- Leighla

5つ星のうち5の評価

Great experience

The staff were lovely and welcoming and very knowledgeable. Leighla made sure she knew what we wanted and provided it - no pressure, no hard sell - just support and information with a smile. I discussed the options with the rest of our party later, I rang the next day and spoke to Emily who answered all questions and then rang later that day and paid the deposit/booked over the phone. Great deal and experience - thanks everyone.

2026年1月12日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Hi Carol, It was lovely to meet you this weekend. We have found you a great deal to look forward too and what a fab way to celebrate those special birthdays. If you need anything in the future, give me a shout :)-Leighla

5つ星のうち5の評価

Emily was really pleasant and helped us…

Emily was really pleasant and helped us look at our options for a spot of winter sun. She found us the right kind of accommodation in no time at all and booked it on the spot.
With the proceeds.ise of further assistance with checking in etc we left well satisfied with the service.

2026年1月10日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Good Morning Vinny, what a fab holiday we have got you booked ! Not long to wait at all :)-Emily

5つ星のうち5の評価

Staff very welcoming

Staff very welcoming, very experienced and great advice given. Would definitely recommend Hays Travel Crosby. The staff are a credit to Hays Travel especially Leighla, thank you

2026年1月10日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Thanks for your lovely review! its always my pleasure :) -Leighla

5つ星のうち5の評価

Claire was really helpful and made the…

Claire was really helpful and made the booking really easy to understand and answered all our questions and made it easy to book our holiday

2026年1月11日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Thanks you Anthony for your kind review! So glad we were able to get your holiday booked and sorted for you! How exciting :) - Anthony

5つ星のうち5の評価

As soon as you walk in staff greet you …

As soon as you walk in staff greet you your offed tea or coffee Laura is fantastic she knows her job sorts us a lovely cruise goes threw everything and makes us feel so special thank you Laura carnt wait for the cruise xx

2026年1月10日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Thanks Jackie for your lovely review! Glad we get your cruise booked and now you can look forward to it!! - Laura :)

5つ星のうち5の評価

Emily was very efficient and…

Emily was very efficient and engaging.She organised everything very well and kept in touch by email as promised.

2026年1月8日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Thank you for your kind review. It was great to meet you both.-Emily

5つ星のうち5の評価

Helpful

Helpful, knowledgeable staff.

2026年1月3日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Thanks John for your lovely comments and thanks for booking your holiday with me :) Thanks - Laura

5つ星のうち4の評価

Great Team Work

Super helpful staff especially picking up on each others workload over the Christmas period when there was a lot of staff holidays to contend with. We never had to to wait for a response and always had someone to talk to who knew all about our holiday. Perfect teamwork.

2026年1月1日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Hi Jonathan, thanks so much for your lovely review! We appreciate it very much 😊
- Leighla

5つ星のうち1の評価

Will never book a holiday with hays…

Will never book a holiday with hays travel again ,and I wouldn’t recommend anyone to , holiday we booked was cancelled due to a hurricane and hotel was destroyed, wanted a refund and still waiting on this , even though holiday provider tui has refunded money to hays , there keeping hold of it ,be taking legal advice to get our money back , don’t book with hays travel again, UPDATE from reply from hays travel , firstly tui refunded the money to hays travel promptly after we told hays travel , we didn’t want to go after the hurricane, hotel was destroyed and very sad situation for hotel , as for hays travel , the money is in there accounts, up to 28 days for it to be transferred back to ourselves we have been told by them , tui transferred the money in days back to hays , back transfers happen in a instance , it’s 2025 not 1975 , new responce now is 3-5 days ,not holding my breathe

2025年11月18日
自発的なレビュー
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Good Morning Sharon, I am so sorry you feel this way and that your holiday was cancelled due to the hurricane. Natural disasters are out of our control and we did everything we can to get you the best options to either cancel or change your holiday as tui were prolonging this process.
As soon as we received correspondence from the tour operator that this has been cancelled we have processed the refund straight away. With the time of year and bank holidays, this has delayed this process. As soon as we have been back in branch we have chased this up and this should be with you within the next 3-5 working days at latest. Again, we apologize for the delay but we are only allowed to submit the refund once we receive all correct paperwork showing the refund amount.

If you have any questions i am branch today and i am happy to discuss it over the phone - Macy :)

5つ星のうち5の評価

Fabulous service as always

Fabulous service as always! Leighla was brilliant in helping me decide where to stay & the best area I needed to be in, just love booking with Hays, so easy & honestly cannot fault the service!

2025年12月28日
Hays Travel - Crosby ロゴ

Hays Travel - Crosby からの回答

Hi Donna, the pleasure was mine! Thank you so much for being such a loyal customer 😊
- Leighla

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