Hays Travel - Douglas レビュー 

Great experience booking my cruise with Hays Travel! Louisa made everything effortless and stress-free. She was very knowledgeable, explained all the options, and kept me updated from start to finish. Highly recommend them for anyone planning a holiday or cruise.

I would never use any other company but Hays Travel - Douglas. From the minute you walk through the door you are greeted by the pleasant staff. I called into the branch last week and as I walked in the Branch Manager Sandy was just going for lunch. She done nothing more but turn around took her coat off and helped me with my enquiry ! I had the pleasure of Sandy booking my next Cruise this week and again she went above and beyond to find me the perfect Deck/Cabin etc. Your company should be so proud to have members of staff like Sandy, always helpful and approachable, a real credit to Hays! This is why I return again and again to book through you. Keep up the amazing work Sandy, you're a pleasure to deal with.
Tracey x

Very helpful and sorted everything out for me and printed paperwork off which was great,very polite and explained things perfectly ,

Great service

We were immediately assisted by Louisa in the Douglas, Isle of Man branch : she was excellent. Louisa had personal and detailed knowledge of where we want to visit which made us reassured about our destination. All of our questions were answered and we felt very well cared for. Top marks !

We were assisted immediately and Louisa was an excellent advisor. Louisa had personal knowledge of our destination and was very helpful about every aspect of our planned holiday. Our chosen package is very good value and being able to fly from Liverpool is a big advantage for us. Personal service is an important factor and our experience was immeasurably better than booking a holiday online.

Sandra was brilliant from start to finish explained everthing . Brilliant price.

Thomas was very helpful giving good suggestions while listening to our needs and wants with our trip! He was attentive and made sure we got the best value for money we could!

Tom was very helpful, but he did have a lot of distractions as they seemed to be short staffed, but he did a great job shorting out our holiday.

Gave us options which were not visible online, saved us a lot of money

Louisa is friendly and helpful. We had a general idea what we wanted for January 2026, and she found us a five star hotel with a beach-front location, sea view rooms and the board option we wanted, all at a really good price. She also gave some helpful tips about the location.

Sandy put us at our ease then expertly advised then got us booked on our next cruise
A really nice and helpful person
Thank you Sandy

Travel representative was very helpful,pleasant and polite. Holiday for next year booked.

Louisa and Tom are very knowledgeable, helpful and lovely to deal with.

Very helpful and informative

The agent was very knowledgeable and friendly. Found a holiday perfect for myself and my friend.

Excellent service with professional advice and guidance

We always get excellent service from Sandy and staff at our Douglas Hays Travel. Sandy always goes that extra mile to get the best deal 😊👍

Tom was more than happy to sit and go through all the details before booking. Very helpful.

Sandy is our go-to helpful efficient and accomodating travel agent