Hays Travel - Specialist Cruise Centre レビュー 

2,617
TrustScore 5段階評価の5

4.9

Hays Travel, Ground Floor Gilbridge House, Keel Square, SR13HA Sunderland, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Researching & booking another cruise with help from Becky Yuen. Every time we contact we get the information we need to go ahead & book but there's no pressure if it isn't what we want. From booking t... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff have excellent product knowledge and are extremely helpful. They dont rush you to book. They obviously work well as a team because contact with different team members is seamless. They also do... もっと見る

企業が回答しました

5つ星のうち5の評価

Lyn was friend friendly and you could sense the genuine want to help and get the best deal! She found us different quotes for different cruise room options and dates very quickly and explained all de... もっと見る

企業が回答しました

5つ星のうち5の評価

The more i use Hays the more comfortable i get with their travel consultants, i have not been disappointed as yet. Chelsea Frimley was a delight to chat too and was more than helpful worth our booking... もっと見る

企業が回答しました


企業情報

  1. 旅行代理店
  2. クルーズ代理店
  3. クルーズ旅行代理店
  4. カルチャーツアー提供業者
  5. 通貨両替業
  6. 旅行情報収集サイト

当該企業による記述

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


連絡先

  • Hays Travel, Ground Floor Gilbridge House, Keel Square, SR13HA, Sunderland, 英国

  • 03330339985

4.9

優良

TrustScore 5段階評価の5

2617件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,617)

過去12か月のレビュー数: 120,653

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Emily Carol Especially Jackie from…

Emily Carol Especially Jackie from Cruise Dept were really helpful 1st Class service.
This is the 3rd time I’ve used Hays
Keep up the BRILLIANT work

2026年9月11日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Maureen ,

Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience and that you received such first-class service. We truly appreciate your continued loyalty.

Kind Regards
Hays Travel

5つ星のうち5の評価

Chelsea was very professional

Chelsea was very professional, handled my booking excellent.

2026年9月10日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you for your feedback and 5* review. It was a pleasure booking your cruise on board Iona. Kind regards Chelsea

5つ星のうち5の評価

Excellent knowledge and service

Staff have excellent product knowledge and are extremely helpful. They dont rush you to book. They obviously work well as a team because contact with different team members is seamless. They also do what they say they will do. Call back, email, ..it happens.

2026年9月2日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you for you wonderful comments and feedback. I am so pleased you have such a positive experience. Chelsea

5つ星のうち5の評価

Chelsea the cruise agent

Chelsea the cruise agent I dealt with was first class , very patient and understanding regarding my enquiry and subsequent booking

2026年9月6日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you for your great review James, it was my pleasure to help get you booked on Celebrity Beyond, if you need any further assistance, please do get in touch, Kind regards, Chelsea

5つ星のうち5の評価

Booking process.

We wasn't sure where to go, so we contacted hays travel through online chat, great experience and number of choices, the one we picked appealed to us, but we didn't get any discount as some travel agent would, we only got £24 which was not alot, I think we could of had a bit more, looking forward to our cruise will be an experience..

2026年8月30日
5つ星のうち5の評価

i booked with hays travel and the lady…

i booked with hays travel and the lady jackie as really helpfull and the touches of service at the end put you at rest knowing they sort it all and post the documents to you when they done that why i booked knowing i had peace of useing hays travel

2026年9月5日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you for your lovely comments - it was a pleasure booking your cruise for you - any queries, please do not hesitate to contact me - Jackie

5つ星のうち5の評価

Another excellent cruise booking experience

Researching & booking another cruise with help from Becky Yuen. Every time we contact we get the information we need to go ahead & book but there's no pressure if it isn't what we want. From booking to sending the travel documents we have always received excellent friendly service. Thank you.

2026年9月5日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you for taking the time to leave a 5* review. I am so pleased to hear our service is excellent and friendly. Becky

5つ星のうち5の評価

My agent

My agent, Jackie Wilson, could not have been better. She was friendly, knowledgable, patient and just so helpful. A pleasure to deal with and because of her I will try Hays travel again.

2026年9月5日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you for your lovely feedback and kind words. Hope you have a wonderful holiday. Jackie

5つ星のうち5の評価

The lady was very helpful and helped us…

The lady was very helpful and helped us make our mind up about the cruise and gave us a discount which made a lot of difference for us and was very friendly

2026年8月26日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Anthony Bushell,

Thank you for your wonderful review! We are so pleased to hear that our team was able to assist you in making your decision and that you found their help valuable. We truly appreciate your kind words.

Kind Regards
Hays Travel

5つ星のうち5の評価

I told Jackie exactly what I wanted and…

I told Jackie exactly what I wanted and she booked it with no fuss

2026年9月3日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

MR J BROWN,

Thank you for your wonderful 5-star review! We are so pleased to hear that your booking experience was smooth and exactly as you wished.

Kind Regards
Hays Travel

5つ星のうち5の評価

Michaela was so helpful

Michaela was so helpful. Was able to answer all my questions with ease.

2026年8月27日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Donna Boyd,

Thank you for your wonderful review! We are so pleased to hear that our colleague was helpful and able to answer all your questions with ease.

Kind Regards
Hays Travel

5つ星のうち5の評価

Great service, really knowledgeable agent

Tim who booked my cruise was really knowledgeable and made some great suggestions for cabin locations. He was able to price match and beat a quote I'd already received from a competitor.

2026年8月30日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you for your 5* review and feedback. We hope you enjoy your cruise on board Celebrity Beyond. Kind regards Tim.

5つ星のうち5の評価

Attention to detail everything covered…

Attention to detail everything covered for our up coming cruise

2026年9月2日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Jacqueline,

We're so glad to hear that we covered everything for your upcoming cruise with great attention to detail. Thank you for your wonderful feedback!

Kind Regards
Hays Travel

5つ星のうち5の評価

First class service

Excellent and efficient service from Tim who has very extensive knowledge of the cruise industry and goes out of his way to help his clients. Would highly recommend.

2026年8月26日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you Mrs Frendo for the lovely review. It is always a pleasure booking your cruises for you.

Regards
Tim

5つ星のうち5の評価

The more i use Hays the more…

The more i use Hays the more comfortable i get with their travel consultants, i have not been disappointed as yet. Chelsea Frimley was a delight to chat too and was more than helpful worth our booking. I look forward to chatting with her as or Cruise gets nearer.

2026年8月31日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Louis Malin,

Thank you for your wonderful feedback! We are so pleased to hear that you feel comfortable with our travel consultants and that you've had such positive experiences. We look forward to assisting you further with your cruise plans.

Kind Regards
Hays Travel

5つ星のうち5の評価

Great as always 😊

2026年9月1日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you for leaving a 5* Review, I look forward to helping you again in the future. Emily

5つ星のうち5の評価

Fantastic customer service!

Lyn was friend friendly and you could sense the genuine want to help and get the best deal! She found us different quotes for different cruise room options and dates very quickly and explained all details of booking fully. I had spoken to other travel agents as well and the customers service made me definitely want to book through Haystravel.
Thank you so much Lynda!

2026年8月29日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you for your wonderful comments and feedback. I am so pleased I was able to help with your booking, you have an exciting cruise planned. Linda

5つ星のうち5の評価

Shelley always helps me to research and…

Shelley always helps me to research and find the booking I need. She provides the info accurately and promptly and we agree a deal quickly.

Always a good job.

2026年8月30日
Hays Travel - Specialist Cruise Centre ロゴ

Hays Travel - Specialist Cruise Centre からの回答

Thank you for your 5* review. It was a pleasure booking your cruise on board Viking Venus. Kind regards Shelley.

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