HGVT  レビュー 

HGVT からの回答

2025年11月5日

Thank you for your fantastic feedback! We’re so pleased to hear that our team was helpful throughout your training and that you found the materials clear and easy to use. It’s great to know our step-by-step approach helped you progress confidently to becoming an HGV 1 driver. Congratulations on your achievement, and thank you for choosing HGVT!

HGVT からの回答

2025年11月5日

Thank you so much for your kind words! We’re delighted to hear that you found our team professional and communicative, and that your instructor made a great impression. We really appreciate your feedback, it means a lot to everyone here at HGVT. Wishing you all the best in your driving journey!

HGVT からの回答

2025年10月14日

Thank you so much for your kind words! We’re thrilled to hear that you found our service and support helpful on your journey to becoming a professional driver. Our goal is to provide every learner with the confidence and skills they need to succeed, and it’s wonderful to know we’ve met your expectations. Wishing you all the best on the road ahead!

HGVT からの回答

2025年10月10日

Thanks so much for your kind words! We're really glad you had a smooth experience and enjoyed your training. We'll make sure your instructor hears your lovely feedback too!

HGVT からの回答

2025年10月10日

Thanks so much for the great feedback! We’re thrilled to hear you passed your Class 1 and had a smooth experience with us. We’ll be sure to pass your kind words on to Isaac: he’ll really appreciate it. Congratulations again and safe driving!

HGVT からの回答

2025年9月17日

Thank you for your kind words and positive feedback. We’re delighted to hear you had a great experience with HGVT and that Stefan provided the guidance and support you needed. We’ll be sure to pass on your appreciation to him. Congratulations on achieving your C+E!

HGVT からの回答

2025年9月10日 に更新

Hello Martin,

We have tried to reach out and gather more information from you so that we can address any issues that you may have had in dealing with us. However you have declined to respond, which is concerning as most genuine customers have found our dedicated customer service team helpful if they have had negative experiences.

In our advertising and sales calls we are upfront about our prices, which vary depending on the package of support and training that you need. A training centre may charge a little less, but they will only provide you with a practical training package. For most people this is not sufficient.

Our prices include a driver's medical, access to our professionally designed training software, your theory tests, your practical driver training, and your certificate of professional competency. Everything you need to get out on the road in a good driving job. We also have an exclusive partnership with Manpower so you know that that job is easier to find if you train with us.

We also have a dedicated support team of expert advisers who will guide you through the process and we are Ofsted inspected, which many driver training schools cannot say, so you can be confident that we are delivering the best possible training and experience to our customers.

We understand that what we offer was not right for you. However, we do not feel that a one star review for a service you chose not to purchase is fair.

HGVT からの回答

2025年9月2日

Hello,

We are so sorry to hear that you did not have a beneficial experience during your training. We have sent you a request for more information. This is so our service team can reach out to you to try and address the concerns that you have raised. At HGVT we pride ourselves on the support we offer customers and our team will do all they can to put this right.

HGVT からの回答

2025年8月27日

Thank you so much for your wonderful feedback! We’re delighted to hear that your experience with HGVT has been fantastic throughout your HGV training. Our team works hard to make sure everything runs smoothly, from booking lessons and exams to offering guidance at every step, so it’s great to know this made your journey easier. Congratulations on your progress, and we wish you all the best as you move forward with your HGV career!

HGVT からの回答

2025年7月15日

Thank you for your feedback. We really appreciate you taking the time to share your experience. At HGVT, we always aim to be as realistic and transparent as possible about the steps involved in obtaining an HGV licence. While we strive to make the process sound straightforward, we understand that some aspects can feel more complex in practice.

We’re glad our flexible approach allowed you to switch from a Class 1 to a Class 2 vehicle, making the test more manageable and ultimately helping you secure your licence without the added cost of a full retest. Our goal is always to support our drivers with options that suit their individual needs, and we’re pleased we could help you find the right path forward.

If you have any further questions or need support down the line, don’t hesitate to reach out. We’re here to help.

HGVT からの回答

2025年7月14日

Thank you for the great review! We're thrilled to hear you felt supported during your C1 driver training in Aberdeen. At HGVT, we’re committed to providing professional, helpful training that gets results.

HGVT からの回答

2025年6月25日

Thank you for your great review and for choosing HGVT for your HGV training journey! We’re delighted to hear that you found us to be a reliable and informative HGV training provider. Keeping our trainees updated with accurate information and providing handy training tools is central to our mission of delivering top-quality LGV and HGV driver training across the UK.

We also appreciate you mentioning the quick resolution of your hazard perception training issue. Our support team is always on hand to ensure a smooth and stress-free experience. Your feedback reinforces our commitment to providing the best HGV training service possible.

Thanks again for your recommendation, and we wish you continued success on the road ahead!

HGVT からの回答

2025年6月17日 に更新

Thank you for your kind words! We're so glad our HGV training team could support you through your HGV test. Helping drivers succeed in their professional driver training is what we do best. Wishing you all the best as you move forward in your career with your LGV license!

HGVT からの回答

2025年6月24日

Thank you for taking the time to update your review and share your honest feedback about your experience with HGVT. We’re pleased to hear that our complaints team was able to respond quickly and professionally, and that your concerns were addressed to your satisfaction.

While we understand there were delays during your HGV training journey, we’re glad you successfully passed your HGV test within six months and now hold your licence. Our goal is to provide efficient and effective HGV training, including theory test support, CPC modules, and practical driving instruction to help learners become confident and qualified HGV drivers.

We appreciate your insights regarding the tachograph and post-training job placement through Manpower. While we strive to support every candidate in finding their first HGV driving job, availability may vary depending on the region and current demand in the logistics industry.

Thank you again for your balanced review. We always encourage potential trainees to ask detailed questions and have realistic expectations around timelines to ensure a smooth path to gaining their HGV licence and starting a career in transport.

HGVT からの回答

2025年5月19日

Thank you for your kind review! We're thrilled to hear everything was sorted quickly and that you passed on your first go. Congratulations! It was a pleasure helping you, and we're so glad we could support your success. Wishing you all the best on the road ahead!

HGVT からの回答

2025年5月13日 に更新

Well done on passing first time with no minors, that’s an excellent result! We’re really pleased to hear you enjoyed the training. Thanks for the kind words, and all the best with your driving career.

HGVT からの回答

2025年5月13日 に更新

Thanks for the kind words! We're glad to hear our team kept in good contact and that everything was handled without any issues. It's great to know the service met your expectations - we truly value your feedback. Wishing you all the best with your new licence and every success as you take the next steps toward work!

HGVT からの回答

2025年4月30日

Thank you so much! We’re thrilled to hear that everything went smoothly and that the process felt easy and straightforward for you. That’s exactly what we aim for, and we really appreciate you taking the time to share your experience. Best of luck with your new licence - wishing you every success in finding work and moving forward in your career!

HGVT からの回答

2025年4月28日

Thank you for taking the time to leave such a thoughtful review! We're thrilled to hear that you had a positive experience with our team and training process. Creating a friendly, supportive environment is very important to us, and it’s great to know it made a difference for you. We’re proud to help open up new career opportunities for our students, and we wish you every success as you move forward with your C+E license. If you ever need further support or guidance, we’re always here to help!

HGVT からの回答

2025年4月16日

Thank you for your kind review! We're really glad to hear that your instructor made you feel confident and supported — that’s exactly the kind of experience we aim to provide. We're sorry to hear about your fall from the cab, but very relieved it didn’t impact your training. Your safety is incredibly important to us, and we always strive to maintain a safe and supportive learning environment.

It’s also great to hear that the office staff from our partner school made a positive impression. We ensure we only work with the best training providers, and we’re glad that was reflected in your experience.

Congratulations again on passing your test, and we wish you all the best in your driving career!