I have used HMV for quite awhile now. I like the delivery service, for Home delivery and delivery to the store. Long may you keep going, in these unsure times.
企業が回答しました
所在地
所在地を変更22 Eastgate Centre, SS14 1AF Basildon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I bought suede's new album in basildon store which was £24:99 , didn't realise i was charged 28:99 until I got home? Don't know why, thinking it was deliberate overcharge.
企業が回答しました
The young lady in the Basildon store was very helpful when I asked about the DVD I wanted to buy. She advised it would take 5 working days to be delivered. It arrived a week later, even with the Easte... もっと見る
企業が回答しました
Went to store in Basildon and a very helpful member of staff gave me all the info I need to make a decision on a turntable and speakers to buy I ordered on line to save carrying the items which were a... もっと見る
企業が回答しました
企業情報
hmv (UK) - Basildon について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
22 Eastgate Centre, SS14 1AF, Basildon, 英国
4.8
優良
225件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very happy thank you.
2024年2月25日
hmv (UK) - Basildon からの回答
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wonderful Paris.
Paris was wonderful and has always been, other staff knows their onions and are all knowledgeable in this business.
I'll always be an ambassador to HMV.
God bless all.
2024年2月23日
自発的なレビュー
hmv (UK) - Basildon からの回答
Hello Martin
Thanks for leaving us a review, we can’t wait to see you again soon in-store or online.
The staff at Basildon were very…
The staff at Basildon were very helpful. The order came very quickly and I am pleased with the quality of the D.V.D.
2024年1月28日
hmv (UK) - Basildon からの回答
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
We hope you enjoy your DVD.
hmv (UK) - Basildon からの回答
Hi JANICE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Superb customer service and advice in…
Superb customer service and advice in store. Quick delivery.
2024年1月13日
hmv (UK) - Basildon からの回答
Hi Rachel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
No email had been in store 2 days took…
No email had been in store 2 days took over seendays with royal mail into store.
2024年1月5日
hmv (UK) - Basildon からの回答
Hi David,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching the store; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay, and the lack of notification from the store.
Best wishes
Great staff very helpful @ the eastgate…
Great staff very helpful @ the eastgate centre Basildon,ordered my depeche mode dvd
2024年1月3日
hmv (UK) - Basildon からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good helpful service
2023年12月19日
hmv (UK) - Basildon からの回答
Hi Dave
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My mum and brother absolutely loved them
2023年12月26日
hmv (UK) - Basildon からの回答
Hi Kate
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Basildon からの回答
Hi Kerry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service in Basildon
Sam who is the manager makes the shopping experience a pleasure always friendly and we have now got to know her very well we will be back to get are 4k films
2023年12月22日
hmv (UK) - Basildon からの回答
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The store and the assistant
2023年12月16日
hmv (UK) - Basildon からの回答
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very friendly and my…
The staff were very friendly and my order was with me very quickly, thank you
2023年12月5日
hmv (UK) - Basildon からの回答
Hello Abigail
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delivered quickly and price of purchase…
Delivered quickly and price of purchase very reasonable
2023年12月1日
hmv (UK) - Basildon からの回答
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Basildon からの回答
Hello Barry,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service and quick
2023年11月26日
hmv (UK) - Basildon からの回答
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I pre ordered a game and at the time of…
I pre ordered a game and at the time of ordering was very helpful also giving advise about another query I had. Then before delivery had to change address again customer service was very helpful and very nice lady
2023年10月30日
hmv (UK) - Basildon からの回答
Hi Maxine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Customer Experience, Basildon Store
Looked for a John Wayne dvd, not on shelf. Spoke to member of staff who looked the film up on website, asked if i would like to order, told me the price and estimate date of arrival in store.
Great Customer Experience from Basildon branch.
2023年10月16日
hmv (UK) - Basildon からの回答
Hi Karen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Basildon からの回答
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Couldn't find item in store
Couldn't find item in store, member of staff found it on line, ordered straight away, delivered to store with in 2 days, and collected by us. No drama!
2023年10月22日
hmv (UK) - Basildon からの回答
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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