Order was easy to place online with website complying to good web design principles. Staged emails to notify of order progress were sent to me in a timely manner. The two staff who dealt with me in st... もっと見る
企業が回答しました
所在地
所在地を変更Unit 25 Eastgate Centre, SS14 1AE Basildon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
the shop assistant Julia (not too sure of the name now) at Basildon Eastgate HMV is very helpful and patience as my children bring their saving in coins to purchase their item and she take time to cou... もっと見る
企業が回答しました
REALLY fast delivery and they keep you updated the whole time. If an item isn't in stock, they try to get it in as quick as possible to deliver too so it's really reliable! Only issue is that the pack... もっと見る
企業が回答しました
The customer service in store was great. Very helpful and polite. The item condition however was not as good. Boxes delivered in store was beaten (I was concerned this may happen on home delivery... もっと見る
企業が回答しました
企業情報
hmv (UK) - Basildon について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 25 Eastgate Centre, SS14 1AE, Basildon, 英国
4.8
優良
241件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great staff very helpful @ the eastgate…
Great staff very helpful @ the eastgate centre Basildon,ordered my depeche mode dvd
2024年1月3日
hmv (UK) - Basildon からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good helpful service
2023年12月19日
hmv (UK) - Basildon からの回答
Hi Dave
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My mum and brother absolutely loved them
2023年12月26日
hmv (UK) - Basildon からの回答
Hi Kate
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Basildon からの回答
Hi Kerry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service in Basildon
Sam who is the manager makes the shopping experience a pleasure always friendly and we have now got to know her very well we will be back to get are 4k films
2023年12月22日
hmv (UK) - Basildon からの回答
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The store and the assistant
2023年12月16日
hmv (UK) - Basildon からの回答
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very friendly and my…
The staff were very friendly and my order was with me very quickly, thank you
2023年12月5日
hmv (UK) - Basildon からの回答
Hello Abigail
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delivered quickly and price of purchase…
Delivered quickly and price of purchase very reasonable
2023年12月1日
hmv (UK) - Basildon からの回答
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Basildon からの回答
Hello Barry,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service and quick
2023年11月26日
hmv (UK) - Basildon からの回答
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I pre ordered a game and at the time of…
I pre ordered a game and at the time of ordering was very helpful also giving advise about another query I had. Then before delivery had to change address again customer service was very helpful and very nice lady
2023年10月30日
hmv (UK) - Basildon からの回答
Hi Maxine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Customer Experience, Basildon Store
Looked for a John Wayne dvd, not on shelf. Spoke to member of staff who looked the film up on website, asked if i would like to order, told me the price and estimate date of arrival in store.
Great Customer Experience from Basildon branch.
2023年10月16日
hmv (UK) - Basildon からの回答
Hi Karen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Basildon からの回答
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Couldn't find item in store
Couldn't find item in store, member of staff found it on line, ordered straight away, delivered to store with in 2 days, and collected by us. No drama!
2023年10月22日
hmv (UK) - Basildon からの回答
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy wife 😂
Brilliant service from Sam and Chris, very helpful with a product I wanted what wasn't instock, Chris looked it up and quickly ordered it for me and I got it 2 days later A+
2023年10月11日
hmv (UK) - Basildon からの回答
Hi Christopher
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Basildon からの回答
Hello Mr Johnstone
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Victor
Victor, the guy that served us when above and beyond to help us out that day, fantastic shopping experience
2023年9月14日
hmv (UK) - Basildon からの回答
Hi Sam
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Basildon からの回答
Hello Customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Basildon からの回答
Hi Ron.
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered a dvd on line
I ordered a dvd on line, and it was ready to pick up from the shop in 5 days which I thought was very efficient!
2023年8月10日
hmv (UK) - Basildon からの回答
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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