Always get fantastic service in the Cardiff store, spoken many times with the same man, think his name is Keiron, the go to person for 4k bluray as staff say. Always recognise me when in and that g... もっと見る
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所在地
所在地を変更41 Queen Street, CF10 2AS Cardiff, GB
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レビュアーのコメントを見てみましょう
It is difficult for me to shop as I am a person with Autism and being in public has its drawbacks with so much ignorance and lack of humanity. HMV has been a place where I have been shopping since I w... もっと見る
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I did not know I could order albums from the shop, so when I asked behind the counter the lovely person informed me I could, and was incredibly helpful (plus we had a lovely chat about the albums, and... もっと見る
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Firstly when I entered the Cardiff store and asked an assistant for help she was not interested at all and sent me away. So I headed upstairs where the staff were so helpful and knew their stuff. I... もっと見る
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企業情報
hmv (UK) - Cardiff について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
41 Queen Street, CF10 2AS, Cardiff, 英国
4.6
優良
438件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
excellent customer service girl on till…
excellent customer service girl on till was really helpful and friendly and polite
2026年8月24日
hmv (UK) - Cardiff からの回答
Hello Martin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Cardiff からの回答
Hello kirk
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Cardiff からの回答
Hello Steven
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Cardiff からの回答
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Customer Service….Excellent Box…
Great Customer Service….Excellent Box set of NAME OF THE ROSE….Recommended.
2026年8月14日
hmv (UK) - Cardiff からの回答
Hi George
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use app for ordering and…
Easy to use app for ordering and payment. Great staff at HMV Cardiff as per usual.
2026年8月4日
hmv (UK) - Cardiff からの回答
Hi Huw
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Cardiff からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Cardiff からの回答
Hi usuario
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Professional service
Simple process, item turned up on its release date.Helpful staff in the Cardiff shop as always
2026年8月13日
hmv (UK) - Cardiff からの回答
Hi Neil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Notified when order has arrived and…
Notified when order has arrived and friendly staff make it easy to collect
2026年8月13日
hmv (UK) - Cardiff からの回答
Hello Avril
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The member of staff was very helpful
The member of staff was very friendly and helpful and they picked out what I pre ordered straight away and was very helpful
2026年8月9日
hmv (UK) - Cardiff からの回答
Hi Chantelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My album did not arrive
My album did not arrive. I’m not sure how to proceed but currently awaiting an email from the help centre. Hopefully this can be resolved.
2026年8月8日
hmv (UK) - Cardiff からの回答
Hi Tim,
Thank you for your feedback, and apologies for the delay with your order.
We can see that a member of our team has now responded to your query via email.
Brilliant service happy to help staff…
Brilliant service happy to help staff woild recommend
2026年8月9日
hmv (UK) - Cardiff からの回答
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were fab ❤️
2026年7月29日
hmv (UK) - Cardiff からの回答
Hi Adam
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cardiff store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Helpful Store Assistant
Although the store did not have the DVD required,
the assistant in the store was very helpful in purchasing it on line in the store and having it posted to me.
2026年5月18日
hmv (UK) - Cardiff からの回答
Hi Martyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are excellent they’re so…
The staff are excellent they’re so friendly I shop there at least 4/5 a week I absolutely love HMV they have everything I need a great selection of 4k and vinyl and I will definitely keep shopping there I’m a complete movie buff and also love my music 🎧
2026年7月22日
hmv (UK) - Cardiff からの回答
Hi stephen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cardiff store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Cardiff からの回答
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service and a friendly face.
2026年7月21日
hmv (UK) - Cardiff からの回答
Hi IMM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Cardiff からの回答
Hi James,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy ordering service and very quick…
Easy ordering service and very quick delivery, within 2 days
2026年7月18日
hmv (UK) - Cardiff からの回答
Hi janbomar
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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