Sold out item initially when purchased with the promise of posting out as soon as stock arrived. Not too long to wait. Very happy with overall process. Daughter over the moon with Gorillaz collector... もっと見る
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41 Queen Street, CF10 2AS Cardiff, GB
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Sold out item initially when purchased with the promise of posting out as soon as stock arrived. Not too long to wait. Very happy with overall process. Daughter over the moon with Gorillaz collector... もっと見る
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I love HMV So much. I see loads of Target exclucive Vinyl and CD from America, and I feel so bummed as I love collecting. But I soon learnt about H.M.V (His Master's Voice) a basic UK equivelent of th... もっと見る
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I did not know I could order albums from the shop, so when I asked behind the counter the lovely person informed me I could, and was incredibly helpful (plus we had a lovely chat about the albums, and... もっと見る
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i’ve used hmv online store a few times over the years and they’ve always delivered on time. obviously during the christmas period it gets overwhelmingly busy and my package was a bit delayed but it st... もっと見る
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当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Support当該企業による記述

41 Queen Street, CF10 2AS, Cardiff, 英国
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I ordered a 4K disc and it was dispatched on the 24th April for collection at HMV Cardiff, it has not arrived, I went into the store and asked if it was in, the staff did not look for it just told me it was shown as dispatched. I'm not impressed.

hmv (UK) - Cardiff からの回答
Pleasant shopping experience with very helpful staff

hmv (UK) - Cardiff からの回答
I placed my order at your Cardiff store. The staff were most helpful and did not make me think that my request was in any way a chore.

hmv (UK) - Cardiff からの回答
Easy to order and delivery was fast. Packaging was good.

hmv (UK) - Cardiff からの回答
Sold out item initially when purchased with the promise of posting out as soon as stock arrived. Not too long to wait. Very happy with overall process.
Daughter over the moon with Gorillaz collectors CD. Really cool edition.

hmv (UK) - Cardiff からの回答
I love HMV So much. I see loads of Target exclucive Vinyl and CD from America, and I feel so bummed as I love collecting. But I soon learnt about H.M.V (His Master's Voice) a basic UK equivelent of the US Target and is probably actually more better too. I have done shopping in H.M.V multiple times, in December 2025 when I bought the 'K-pop demon hunters' H.M.V exclucive box set, then in January when I bought not one, not two but 3 CD's. Olivia Dean 'The Art Of Loving' Dua Lipa 'Radical Optimism' and Myles Smith 'A Minute...' But my experiance buying the new Bruno Mars album 'The Romantic' on H.M.V exclucive white vinyl was amazing, I had pre-ordered it the weekend before Easter Holidays and it arrived when me and my family were away in London, luckily my uncle came and collected it before it got stolen (That would've been bad!) now I enjoy listening to it very much. I highly reccomend H.M.V to the next person starting a collection.

hmv (UK) - Cardiff からの回答
Seamless transition from ordering to collection of item.
Emails sent when item was despatched to when it was received in store.
Customer service was excellent.

hmv (UK) - Cardiff からの回答
I pre-ordered an album the night it was available. A week later I am still yet to receive my vinyl since it was delivered to the wrong house in a completely different area. DPD did an extremely poor job at delivering my album.

hmv (UK) - Cardiff からの回答

hmv (UK) - Cardiff からの回答

hmv (UK) - Cardiff からの回答
when i checked availability at the Cardiff store it showed the item i wanted in stock. i assumed that by click and collect i would be able to pick up the item when i arrived at the store because it showed in stock this is how all the other retailers i have used operate click and collect. However this is not the case with you. This meant that i had to make another trip to Cardiff just to pick up this dvd. When i got home and unpacked the dvd although the plastic film covering was intact when i removed it i found the case was damaged and number of pieces of plastic had broken off the case. I live too far away from Cardiff to make returning it to the store. I will not be using you again

hmv (UK) - Cardiff からの回答
The staff were helpful and friendly from the start to finish, explained what would happen with my order which it did. Very pleased.

hmv (UK) - Cardiff からの回答
Ease of ordering via the website for collecting at my local HMV, seamless experience. Staff extremely helpful and friendly. Many thanks

hmv (UK) - Cardiff からの回答
All items ordered arrived in a timely manner and are of great quality

hmv (UK) - Cardiff からの回答
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