Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... もっと見る
企業が回答しました
所在地
所在地を変更2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The order process was easy apart from the fact the app wouldn't let me order till after 9.00am. The pick-up was easy and I was kept informed of process of my order
企業が回答しました
Went to purchase a DVD. Item had not yet been released, but store assistant suggested that we might like to order it instore and have it posted to our home address. Accepted offer and left details o... もっと見る
企業が回答しました
Great helpful staff at Northampton branch especially Joe who was polite, friendly and efficient. Joe went out of his way to help me order a film I'd been trying to order on line..with no luck. Many Th... もっと見る
企業が回答しました
企業情報
hmv (UK) - Northampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, 英国
4.7
優良
173件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I couldn’t get what I wanted in store…
I couldn’t get what I wanted in store (coloured vinyl) I ordered online and it was delivered to my local store within a few days . I was updated with emails. Brilliant service!
2023年12月15日
hmv (UK) - Northampton からの回答
Hi .Helen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
arrived on time and in good condition
2023年12月5日
hmv (UK) - Northampton からの回答
Hi Sheila
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good service and fast delivery
2023年12月9日
hmv (UK) - Northampton からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great response
2023年12月8日
hmv (UK) - Northampton からの回答
Hi Chris,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item ordered for collection from Northampton store…
Item ordered for collection from store was, 1. very good price, 2. free delivery to store and 3. available from stock with quick delivery to store.
Collection from store was efficient and friendly.
2023年12月5日
hmv (UK) - Northampton からの回答
Hi Anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Northampton からの回答
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Northampton からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a headphone for store…
I ordered a headphone for store delivery to Northampton, few days later received an email it has been dispatched, a few days later still no confirmation email if I can collect from store, tried to call the store the past couple of days but it goes to answer machine and its also on a loop where it says: “the call is cost 7 p per minute” and it goes on forever, no chance to talk to anyone over the phone, they dont have an email addres either, I raised a ticket on their support portal, days gone and no answer..absolutely rubbish customer sevice. Never order anything again from them.
2023年11月9日
自発的なレビュー
hmv (UK) - Northampton からの回答
Hi Gabor
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Excellent shopping experience.
Great choice of specials to add to my new release purchase, loads of news ideas, team knowledgeable and passionate about new and classic music.
2023年11月6日
hmv (UK) - Northampton からの回答
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Over the years if i go to the store or…
Over the years if i go to the store or order on line i have always had good service
2023年10月23日
hmv (UK) - Northampton からの回答
Hi Kay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Northampton からの回答
Hi Krasimir
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service
2023年9月22日
hmv (UK) - Northampton からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your company we're fantastic in every…
Your company we're fantastic in every way it arrived on time packaging was fantastic and the present for my 87 year old father was amazing all down to you guys many thanks
2023年9月12日
hmv (UK) - Northampton からの回答
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great quality
Great quality , fast delivery , the product was just amazing!! The staff member was a huge huge help and I would have of left hmv/Northampton if it wasn’t for the staff member !!
2023年9月6日
hmv (UK) - Northampton からの回答
Hi Lilly
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
C.D. songs of Nick Drake.
Ordered item in store. Kept informed as to delivery and ready to pick item up within specified time.
2023年7月21日
hmv (UK) - Northampton からの回答
Hi Mike
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Northampton からの回答
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Very Happy Customer 🙂
Great Service by the Staff who helped me find what I was looking for, Great Customer Service.
2023年7月19日
hmv (UK) - Northampton からの回答
Hi Lance
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order new York dolls by new York dolls…
Order new York dolls by new York dolls ended with new York dolls Butterfly explain please
2023年7月15日
hmv (UK) - Northampton からの回答
Hi NEIL
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your recent order, apologies for any disappointemnt caused. The order was placed for the item you received, please contact us at websitte.service@hmv.co.uk so we can investigate this further.
Best wishes
hmv (UK) - Northampton からの回答
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
It was a cd and waited for ages for it…
It was a cd and waited for ages for it to be released and finally arrived very happy I like the preorder as you order they send when out great
2023年6月8日
hmv (UK) - Northampton からの回答
Hello keith
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。