The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... もっと見る
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所在地
所在地を変更13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... もっと見る
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I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... もっと見る
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Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... もっと見る
企業が回答しました
企業情報
hmv (UK) - Reading について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, 英国
4.7
優良
241件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service website easy…
Excellent customer service website easy to order from
2024年7月19日
hmv (UK) - Reading からの回答
Hi Garry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Helpful and friendly service always
HMV get me old films for my parent birthdays I always get them an old film. HMV are always helpful in looking for titles and if they cannot get a film suggest where I might get the film. The staff at my Romford store are always helpful and friendly.
Stephen Johnson
2024年7月14日
hmv (UK) - Reading からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Reading からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A valued store
A valued store. Staff are always friendly instore, good selection of music and film and online you can buy what you want. I've had a good experience with HMV.
2024年7月1日
自発的なレビュー
hmv (UK) - Reading からの回答
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great staff
2024年6月19日
hmv (UK) - Reading からの回答
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Reading からの回答
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent shopping experience as ever
2024年5月19日
hmv (UK) - Reading からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Variety, friendly, support hmv shops etc
I checked online first for vinyl storage to curb dust & dust mites. I decided to go to the store as lovely sunny day & not been far for ages also support shops. I found what wanted but then bought other things which regret now as need another storage so may take vinyl cleaning kit back & get more storage. The first guy was friendly chatty. The second guy also friendly & chatty but I could not pay so will go monthly. Kindly gave me a bag as well. Please support hmv shops we don’t want them to shut & make people redundant do we? No!! Reading already a bit of a ghost town & lots of shops restaurants shutting.
2024年5月15日
自発的なレビュー
hmv (UK) - Reading からの回答
Hello Nathalie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Superb counter staff :)
Excellent service from the knowledgeable and enthusiastic staff, decent deals and always nice to browse physical media!
2024年5月4日
hmv (UK) - Reading からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff in store
Great staff in store, easy process to order and collect, staff very helpful. Great all round
2024年5月1日
hmv (UK) - Reading からの回答
Hi Loz
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I loved HMV's instore pre-ordering…
I loved HMV's instore pre-ordering service and would definitely recommend it. The staff took my order in cash and took the time to fully explain the process to me at the time of ordering. I then received 2 emails telling me my order was being dispatched and was ready to collect. It arrived on the day of release. The collection in the store was very easy and took only a few minutes. A very smooth service that makes pre-ordering an enjoyable and stress-free experience.
2024年4月2日
hmv (UK) - Reading からの回答
Hi Julie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Customer Service
They didn't have the cd we (my daughter and I) were looking for but the guy who served us Jre was very helpful and ordered it for us to be delivered in branch.
2024年4月20日
hmv (UK) - Reading からの回答
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Reading からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Reading からの回答
Hello Bridget
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Reading からの回答
Hi Matt
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Reading からの回答
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Reading からの回答
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order, good quality products
Easy to order, delivered promptly and exchanged part of my order with no problem. Very happy with our new record player
2024年3月12日
hmv (UK) - Reading からの回答
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Food communication on stuff of order
Food communication on stuff of order. Picked up from store no problem. Good courteous service from young male Attendant.
2024年3月7日
hmv (UK) - Reading からの回答
Hi Rob,
Thanks for getting in touch with such a positive review; we are really glad to hear that everything went well and we look forward to serving you again soon!
Cheers!
Very helpful and polite member of staff…
Very helpful and polite member of staff that I dealt with.
2024年2月26日
hmv (UK) - Reading からの回答
Hi Michael
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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