Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... もっと見る
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所在地
所在地を変更13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... もっと見る
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I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... もっと見る
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Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... もっと見る
企業が回答しました
企業情報
hmv (UK) - Reading について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, 英国
4.7
優良
241件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The place is great
The place is great, staff is super helpful. We enjoy visiting the Reading store very frequently.
2024年2月20日
hmv (UK) - Reading からの回答
Hi Romina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Reading からの回答
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect service.
2024年2月5日
hmv (UK) - Reading からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Weathering With You (Film)
So I Brought Weathering With You and HMV Sells Great Anime Films and Series It Was Very Easy to Find
2023年12月9日
自発的なレビュー
hmv (UK) - Reading からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This was a DVD that the in-store staff…
This was a DVD that the in-store staff said was coming out on 12 December. I was slightly worried as it was to form part of a CHristmas present. I needn't have worried. I pre-ordered it to be delivered to my home address and it arrived within a day or two of its release. Good, reliable service. Thank you.
2023年12月15日
hmv (UK) - Reading からの回答
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect
My daughters love Naruto and nothing beats the old dvd! No adverts, no data collected and no downloads needed, thank you hmv for making our lives so easy and fuss-free in this crazy age! Great delivery, perfectly packaged and ready for gifting.
2024年1月3日
hmv (UK) - Reading からの回答
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Reading
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting
Could not see many staff around. Tho appreciate probably significantly low due to festive period.
Store whilst clean appeared rather messy / untidy. Which it usually isn't.
Tho I fully appreciate low staff and exceptionally high customer foot fall
2023年12月29日
hmv (UK) - Reading からの回答
Hello Mike
Thanks for taking the time to bring your recent experience at our Reading store to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Click and collect
Easy to order item online and it was lower in price than elsewhere as pre-ordered. Arrived in store in good time ready for collection and no issues upon collection with friendly staff.
2023年12月22日
hmv (UK) - Reading からの回答
Hi Billee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got the product in good time
Got the product in good time. All was excellent with the ptocrss
2023年12月19日
hmv (UK) - Reading からの回答
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Simon - Reading store helpful staff
Helpful staff member called Simon, who helped order a vinyl not in store.
2023年12月15日
hmv (UK) - Reading からの回答
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A friendly and helpful bunch
The team at the Reading Oracle HMV is accommodating and friendly and has excellent customer service. Whether you are looking for a title in-store or requesting an order,, they can make it an easy and enjoyable experience that ensures that you come back on a regular basis.
2023年12月10日
hmv (UK) - Reading からの回答
Hi Omar
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and to collect
Easy to order and to collect. Staff in store were friendly and professional. Thank you.
2023年12月5日
hmv (UK) - Reading からの回答
Hi Julia,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Great Service, great Store, great overall experience, especially love the hmv exclusive. Thank you.
2023年12月9日
hmv (UK) - Reading からの回答
Hi CAM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived in fast time and Well Packaged
Collected my item from my local HMV I was well informed on the time scale and upon collecting I received it in a friendly manner and a well-packaged item. Great Customer Services
2023年12月7日
hmv (UK) - Reading からの回答
Hello Rachel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Well organised and great staff so made…
Well organised and great staff so made the experience easy
2023年12月5日
hmv (UK) - Reading からの回答
Hi Mrs Slade,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Reading からの回答
Hi Rhia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful and quick to deliver
2023年12月5日
hmv (UK) - Reading からの回答
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Reading からの回答
Hi Adam
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Reading からの回答
Hi Anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to do and friendly staff
2023年12月1日
hmv (UK) - Reading からの回答
Hi Ross,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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