Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, The Forum, SG1 1ES Stevenage, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... もっと見る
企業が回答しました
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... もっと見る
企業が回答しました
Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... もっと見る
企業が回答しました
企業情報
hmv (UK) - Stevenage について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, The Forum, SG1 1ES, Stevenage, 英国
4.9
優良
130件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
quick friendly and easy
2025年12月3日
hmv (UK) - Stevenage からの回答
Hi AC
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Amazing service
I'm not sure who assisted me but the service was fantastic (for the 2nd time). You guys rock... Thank you
2025年11月30日
Easy to use, convenient service.
Easy to search item and order. Good communication re delivery. Convenient pick up from local store and friendly staff. Item arrived well packaged.
2025年12月4日
hmv (UK) - Stevenage からの回答
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Stevenage からの回答
Hi,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service product…
Excellent customer service product ordered and came into store as promised.
2025年11月16日
hmv (UK) - Stevenage からの回答
Hi Ally
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
So good to buy real music again ,cds…
So good to buy real music again ,cds the sound is awesome and everyone has forgot ,and there mine forever gotta love it
2025年11月16日
hmv (UK) - Stevenage からの回答
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This was a present for my Grandson fo…
This was a present for my Grandson fo Christmas so I haven’t had any feedback yet but was satisfied with the ordering of it online and the prompt delivery of the item.
2025年11月10日
hmv (UK) - Stevenage からの回答
Hi Joan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is great for new vinyl records and…
HMV is great for new vinyl records and 4k UHD movies. I’ve purchased quite a few of both formats from them, online and in store and every time I’ve been very happy with my purchase. Thank you
2025年11月1日
hmv (UK) - Stevenage からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Stevenage からの回答
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Stevenage からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Stevenage からの回答
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Stevenage からの回答
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hello George
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent customer service in the…
Excellent customer service in the Stevenage store. Ordered vinyl in store as not in stock
Great service arrived on time
2025年9月28日
hmv (UK) - Stevenage からの回答
Hi Frances
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stevenage store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Sales person in the Stevenage branch…
Sales person in the Stevenage branch was very nice and very helpful.
Delivery was prompt and on time for my grandsons birthday.
2025年9月18日
hmv (UK) - Stevenage からの回答
Hi Roberta
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Stevenage からの回答
Hi Keith
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The film has been very difficult to…
The film has been very difficult to find, I was very impressed that it was available now, Only had to wait three days for delivery.
2025年8月14日
hmv (UK) - Stevenage からの回答
Hi Tracy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Box set order
Box set order. Shop staff were very friendly and helpful, nothing was too much trouble, my purchase was sent to my home address and delivery was very quick.
2025年7月20日
hmv (UK) - Stevenage からの回答
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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