Wez was just great, so polite and talkative. Normally all the folks in HMV are so helpful and kind - its why I love shopping there and I don't think I could ever shop anywhere else for my 4Ks,CDs and... もっと見る
企業が回答しました
所在地
所在地を変更216 Royal Victoria Place Shopping Centre, TN1 2SS Tunbridge Wells, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
It’s been a long time since I’ve purchased a proper record and they seem to cost a lot more now!!! However the service I got from HMV Tunbridge Wells store was excellent the LP was not in stock at the... もっと見る
企業が回答しました
Ordered the limited edition Gary Numan Telekon red splash vinyl version, having missed out in the beginning it came back on sale, got an email from HMV that’s it’s available again , I ordered it strai... もっと見る
企業が回答しました
The whole delivery system was well done. I got updated regularly from 1) Order, 2) Despatch and 3) Arrival. I preferred picking my order up from the shop due to multiple residents at my flat and after... もっと見る
企業が回答しました
企業情報
hmv (UK) - Tunbridge Wells について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
216 Royal Victoria Place Shopping Centre, TN1 2SS, Tunbridge Wells, 英国
4.7
優良
122件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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hmv (UK) - Tunbridge Wells からの回答
Hi stacey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Top class service
The member of staff was very friendly and helpful. He dealt with all my questions with great professionalism, making the shopping process very easy.
2025年11月17日
hmv (UK) - Tunbridge Wells からの回答
Hi Tracey
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Tunbridge Wells store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Tunbridge Wells からの回答
Hello Kevin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant store
Brilliant store
Staff are great so helpful
Old sckool high street shop we should treasure.
Thank you
2025年11月20日
hmv (UK) - Tunbridge Wells からの回答
Hi Jonathon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
2025年11月17日
hmv (UK) - Tunbridge Wells からの回答
Hi clive
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service as always
Good service as always. We are lucky to have an hmv shop in our town.
2025年11月5日
hmv (UK) - Tunbridge Wells からの回答
Hello Gavin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
Overall a very good experience form ordering to receipt in store. Very good friendly customer service upon collection
2025年10月13日
hmv (UK) - Tunbridge Wells からの回答
Hi Dave
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful service.
2025年10月13日
hmv (UK) - Tunbridge Wells からの回答
Hi Caroline,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy purchase
Easy to order via website. Emails kept me up to date. Delivered to store within promised time frame. Excellent product so far.
2025年9月13日
hmv (UK) - Tunbridge Wells からの回答
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Tunbridge Wells からの回答
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The guys in this shop are very helpful
The guys in this shop are very helpful and found the film I was after without knowing the exact name of the film only the characters in it.
Who needs the internet, I don’t!
2025年8月17日
hmv (UK) - Tunbridge Wells からの回答
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Tunbridge Wells からの回答
Hi Kit
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
REsponsive when package arrived
REsponsive when package arrived. Cheerful helpful staff @ t Wells
2025年7月4日
hmv (UK) - Tunbridge Wells からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great...
Easy ordering and collection process and the staff in HMV TW are warm and welcoming
2025年6月19日
hmv (UK) - Tunbridge Wells からの回答
Hello Karine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff member was incredibly helpful…
Staff member was incredibly helpful made the process easy and helped. With all my questions he is a real credit to your tunbridge wells store
2025年6月22日
hmv (UK) - Tunbridge Wells からの回答
Hi Christopher
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful assistant
Very helpful assistant, chatty, enthusiastic, interested in why I wanted the DVD. Explained how I would be kept updated about my order. Would definitely use them again - so much nicer dealing with an actual person than just online.
2025年6月5日
hmv (UK) - Tunbridge Wells からの回答
Hi Mrs Murray
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easypeasy DVDeesy
I had no problem ordering the DVD I wanted in store and it was delivered to the store within the stipulated time, I was also e-mailed to let me know it was ready to collect. The staff were helpful and attentive and I would certainly order through the Tunbridge Wells store in the future.
2025年5月29日
hmv (UK) - Tunbridge Wells からの回答
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Tunbridge Wells
The staff in the Tunbridge Wells store are absolutely amazing.
They are a very friendly bunch regardless of if you are buying in store or just picking up an online order .
They are a credit to hmv and I think a lot of other stores could learn a lot from their high class customer service.
2025年5月9日
hmv (UK) - Tunbridge Wells からの回答
Hi Stuart
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Knowledgable
Knowledgable, friendly and helpful staff. Great store with all the items we want as fans of music and film.
2025年4月28日
hmv (UK) - Tunbridge Wells からの回答
Hi Angus
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Tunbridge Wells からの回答
Hi Cameron
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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