Wez was just great, so polite and talkative. Normally all the folks in HMV are so helpful and kind - its why I love shopping there and I don't think I could ever shop anywhere else for my 4Ks,CDs and... もっと見る
企業が回答しました
所在地
所在地を変更216 Royal Victoria Place Shopping Centre, TN1 2SS Tunbridge Wells, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
It’s been a long time since I’ve purchased a proper record and they seem to cost a lot more now!!! However the service I got from HMV Tunbridge Wells store was excellent the LP was not in stock at the... もっと見る
企業が回答しました
Ordered the limited edition Gary Numan Telekon red splash vinyl version, having missed out in the beginning it came back on sale, got an email from HMV that’s it’s available again , I ordered it strai... もっと見る
企業が回答しました
The whole delivery system was well done. I got updated regularly from 1) Order, 2) Despatch and 3) Arrival. I preferred picking my order up from the shop due to multiple residents at my flat and after... もっと見る
企業が回答しました
企業情報
hmv (UK) - Tunbridge Wells について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
216 Royal Victoria Place Shopping Centre, TN1 2SS, Tunbridge Wells, 英国
4.7
優良
122件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very fast and efficient service.
2025年3月28日
hmv (UK) - Tunbridge Wells からの回答
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order arrived in good time
Order arrived in good time, Packaged well, no damage
All in all amazing site to order from
2025年3月9日
hmv (UK) - Tunbridge Wells からの回答
Hi Caleb
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful staff
Very helpful staff! They managed to find the Blu-ray I was looking for so I was super happy!
2025年3月8日
hmv (UK) - Tunbridge Wells からの回答
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Tunbridge Wells からの回答
Hi Chris
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very positive experience
Very efficient service. My click and collect orders were delivered to the shop as 3 separate parcels all within 2-3 days after ordering. On collection, the staff were very efficient and polite. The whole experience was very positive.
2025年2月26日
hmv (UK) - Tunbridge Wells からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service in the store
Excellent service in the store, goods not in stock so they ordered them for me and arranged for them to be sent to my home.
Received email updates of progress until dispatch
2025年1月29日
hmv (UK) - Tunbridge Wells からの回答
Hi ab
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Superb service, looking forward to ordering again!
The whole process of ordering was explained by the staff and I received the notification emails as expected.
I don’t know why I haven’t been ordering DVDs before, because I certainly will going forward
2025年2月9日
hmv (UK) - Tunbridge Wells からの回答
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
Purchased a turntable for my grandson for Christmas, unfortunately it soon developed a fault. I contacted the HMV shop where I bought it and subsequently returned the item. They ordered a replacement which was delivered within 2 days. I was impressed with the prompt and efficient service I received. The member of staff (Mark) was polite and could not have been more helpful. Excellent customer service.
2025年1月27日
hmv (UK) - Tunbridge Wells からの回答
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the Tunbridge Wells branch…
The staff at the Tunbridge Wells branch are always helpful and this occasion was no different.
2025年1月29日
hmv (UK) - Tunbridge Wells からの回答
Hi Miss
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Tunbridge Wells からの回答
Hi GALLEY
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
New Delius Fan
I have visited on a number of occasions to explore the Classical section. I have met a fellow classical fan in Matt, who happens to be a staff member, he has an encyclopaedic knowledge of many genres of music. We are both Vaughn Williams fans so he recommended listening to Delius. Quite honestly, Delius is absolutely fantastic resulting in me buying the Anniversary Box Set , ( from HMV of course) which I’m working my way through now as it’s a collection of 18 CDs. Enormous task, but I think I’ll manage with a glass or two of mellow Red. Well done Matt and thanks for the steer!
2025年1月19日
自発的なレビュー
hmv (UK) - Tunbridge Wells からの回答
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff with whom I dealt were…
The staff with whom I dealt were courteous, helpful and efficient.
2024年12月31日
hmv (UK) - Tunbridge Wells からの回答
Hello Mrs Ward
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
From start to finish , the gentleman was very helpful in the shop at tunbridge wells and explained the process and it arrived on time ;) well done
2025年1月4日
hmv (UK) - Tunbridge Wells からの回答
Hi Maria,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Tunbridge Wells からの回答
Hello Cleere
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brought back memories of good old days of hmv
Caught up with friends of hmv Croydon and hmv Bromley. Only down side was no deals on
CDs /dvds example: 2 for £15
4 for £20 sort of thing
2025年1月5日
hmv (UK) - Tunbridge Wells からの回答
Hi Gary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered a Switch console
Ordered a Switch console, paid for it, received three emails and collected it! Great! Very good customer service
2024年12月30日
hmv (UK) - Tunbridge Wells からの回答
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly, helpful staff
I had a bit of a problem with misplaced online order, but the staff were so helpful and we found the order in the end. You could tell they really care.
2024年12月22日
hmv (UK) - Tunbridge Wells からの回答
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Tunbridge Wells からの回答
Hello Norwill
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great range of products
Great range of products, some really interesting stuff in there these days that I didn’t expect.
2024年12月21日
hmv (UK) - Tunbridge Wells からの回答
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Tunbridge Wells からの回答
Hi Dennis
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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