Thank you Madison for your service helping me pre order two vinyls a few weeks ago she was a wonderful and helpful young lady and I now have my vinyls
企業が回答しました
所在地
所在地を変更Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... もっと見る
企業が回答しました
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... もっと見る
企業が回答しました
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... もっと見る
企業が回答しました
企業情報
hmv (UK) - Yeovil について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, 英国
4.8
優良
200件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Click and collect was straightforward.
2025年12月14日
hmv (UK) - Yeovil からの回答
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vinyl order
HMV really good for ordering vinyl. Orders turn up on time and staff are helpful.
2025年12月10日
hmv (UK) - Yeovil からの回答
Hi Jenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Yeovil からの回答
Hi Paula
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Polite and helpful
The staff are excellent and always smiling and very helpful and give good service a credit to the shop .
2025年12月6日
hmv (UK) - Yeovil からの回答
Hi Roger
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered exactly what I wanted
Ordered exactly what I wanted, arrived in store within 5 days.
2025年11月14日
hmv (UK) - Yeovil からの回答
Hi Customer,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Friendly helpful staff
2025年11月18日
hmv (UK) - Yeovil からの回答
Hi Mrs Rhodes
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are a bit rude
2025年11月9日
自発的なレビュー
hmv (UK) - Yeovil からの回答
Hello adam
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Speedy service and very convenient for…
Speedy service and very convenient for me to collect in store.
2025年11月16日
hmv (UK) - Yeovil からの回答
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv yeovil, Amazing staff
Very helpfull knowlegable staff who give the best in store experiance, Hmv well set up & stocked
2025年11月14日
hmv (UK) - Yeovil からの回答
Hello Timothy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always very helpful and kind really helpful ,xx
Always very helpful and nothing is to much trouble
2025年10月17日
hmv (UK) - Yeovil からの回答
Hi Jan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always very helpful
I could order CDs from Amazon without ever leaving my chair but I like to support high street stores.
HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let me down, however obscure my requests for Deathcore CDs
2025年10月10日
hmv (UK) - Yeovil からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful
The man, Mark at your Yeovil branch was really very helpful and went out of his way to help find what I wanted
2025年10月3日
hmv (UK) - Yeovil からの回答
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good chatting to the shop assistant
Good chatting to the shop assistant, who was friendly and helpful
2025年9月24日
hmv (UK) - Yeovil からの回答
Hello Tim,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Yeovil からの回答
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Music
Ease of order, well informed when item was available to pick up from local store very friendly staff
2025年9月20日
hmv (UK) - Yeovil からの回答
Hi Garry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I've experienced proper customer…
I've experienced proper customer service. Good email contact. Cd was well packed. I'm very pleased.
2025年9月13日
hmv (UK) - Yeovil からの回答
Hi Dawid
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Yeovil からの回答
Hi Dorothy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Yeovil
I collected a click and collect CD from Yeovil. The whole process from ordering to collection was excellent.
2025年8月31日
hmv (UK) - Yeovil からの回答
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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