Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... もっと見る
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所在地
所在地を変更Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
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Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... もっと見る
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Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... もっと見る
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I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... もっと見る
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企業情報
hmv (UK) - Yeovil について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, 英国
4.7
優良
198件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have paid for a copy of the The…
I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all
2026年3月13日
hmv (UK) - Yeovil からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now on it's way to you and should arrive soon. Regards
Quick & easy
They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.
2026年3月11日
hmv (UK) - Yeovil からの回答
Hi Sherwood,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Yeovil branch staff are always…
Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.
2026年2月14日
hmv (UK) - Yeovil からの回答
Hello PIP
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
DVD wouldn’t work all my other dvds…
DVD wouldn’t work all my other dvds work I had to go out of my way to take it back for to try and get it replaced then to they saying oh it can’t be delivered you have to come into store to collet it when I have payed for it to be delivered
It’s a joke
2026年3月6日
hmv (UK) - Yeovil からの回答
Hi Donna,
Thank you for your feedback.
We are very sorry to hear of your disappointment following your recent experience with us, please be advised that our hmv stores are exchange only and we unfortunately do not offer postal replacements.
We certainly appreciate your comments and please be assured that they shall be passed to the relevant team for review.
Staff are always lovely and I've never…
Staff are always lovely and I've never had any problems there. Ordered a t-shirt from online to store pickup and it was ready super quick :)
2026年1月5日
hmv (UK) - Yeovil からの回答
Hi Bee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was processed quickly and…
My order was processed quickly and efficiently and I was kept informed on both despatch and arrival at the Yeovil store My order arrived sooner than expected so a first class service and experience all round
2026年2月15日
hmv (UK) - Yeovil からの回答
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Comedically good
Checked online to see if stock was at the Yeovil store. When I got there I couldn’t find the vinyl I was after, asked one of the staff took me straight to the record. It was almost comedic how well he knew where everything was. Great service, would recommend.
2026年2月16日
hmv (UK) - Yeovil からの回答
Hi Matt
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Birthday present
Two great staff helped me over and above with two separate queries excellent customer service.
One man in particular he may be the manager he has been in the Yeovil branch for absolute years I wanted a certain cd for my Dads birthday he went through songs on his phone to help me and realised it wasn’t available yet but he recommended a different album which my Dad loved.
Nothing is ever to much for this member of staff he is always helpful & knowledgeable I will find out his name.
Elle 🙂
2026年2月6日
hmv (UK) - Yeovil からの回答
Hi Elle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Yeovil からの回答
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great Customer Experience
Team were very helpful in helping me locate an exclusive vinyl, the last of which was held back by a member of staff. Annabel kindly let me buy the one she had reserved which I was very thankful for :) very good customer experience!
2026年2月13日
自発的なレビュー
hmv (UK) - Yeovil からの回答
Hi Nathaniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful everyone in shop
Really helpful everyone in shop, go out of there way to help as much as can , and find any news about your ordered item .
2026年2月11日
hmv (UK) - Yeovil からの回答
Hi Mrs
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Yeovil store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
HMV customer service
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt.
Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that wasn’t in the store. This got delivered promptly via post. Very helpful and empathetic. Will shop there regularly. Great team.
2026年1月18日
hmv (UK) - Yeovil からの回答
Hello Jules,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Wanted a specific vinyl which was…
Wanted a specific vinyl which was ordered in store and delivered to my home. Very happy with the service provided in store.
Thanks
2026年2月4日
hmv (UK) - Yeovil からの回答
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Recently ordered a vinyl record from…
Recently ordered a vinyl record from the site, coming from this store. Well packaged and somewhat quick delivery, small bend on top right of cardboard but I’m sure not the teams fault.
2026年1月18日
hmv (UK) - Yeovil からの回答
Hi Tom
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Yeovil からの回答
Hi Ges
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reliable supplier of numerous CDs / DVDs
Reliable supplier of wide selection of CDs / DVDs. Earlier availability would be welcome, but not essential. Great store.
2026年1月7日
hmv (UK) - Yeovil からの回答
Hello Steve
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
hmv (UK) - Yeovil からの回答
Hi paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very polite staff and quick to help
Very polite staff and quick to help. An amazong experience! I recomand with confidence! Keep it like this!
2025年12月20日
hmv (UK) - Yeovil からの回答
Hi Marian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service by sales person
Excellent service by sales person. Assisted greatly trying to find a certain EP. Subsequently ordered from store and collected within a couple of days. Great service.
2025年12月20日
hmv (UK) - Yeovil からの回答
Hello Richard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Click and collect was straightforward.
2025年12月14日
hmv (UK) - Yeovil からの回答
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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