Hobbyking レビュー 1,362

schnelle Lieferung, genau das Bestellte wurde geliefert. Kann ich nur weiter empfehlen. Alles bestens.

CE SITE EST TOMBE BIEN BAS PLUS DE MOTEURS THERMIQUES PLUS DE PIECES DETACHEES PLUS D HELICES BOIS OU GRANDES TAILLES PRIX AVIONS EXORBITANTS CE MAGASIN NE PROPOSE PLUS QUE DES JOUETS POUR GAMINS DOMMAGE C ETAIT UN GRAND SITE AVANT PERSO J AI LAISSE TOMBE

Great products!

They do not carry spare parts for the models they sell. Most are proprietary and can not be found elsewhere.

Great range of hobby goods for RC planes enthusiasts (like me), fantastic planes of good-to-great quality, usually affordable (some prices seem rather high, some of them really are, but you can count on occasional sales), some of them are exclusive offers. Good customer service. The only drawback is availability of spare parts to these exclusive planes, some of them are out-of-stock forever...

quick delivery great price and a absolute beautiful model

Fino ad ora tutti gli ordini andati bene. Peccato che ho ordinato uno stand turnigy Turnigy Heavy-Duty Folding Airplane Stand. Arrivato mancante di due pezzi ed inutilizzabile. Ho contatto il servizio resi per farmelo cambiare e scopro che, pur essendo stato spedito da UE, lo devo mandare ad Hong Kong arrangiandomi a scrivere a mano il tutto e spedirlo in modo che arrivi entro 30 gg pena la non accettazione. Chiaro sistema per evitare il rimborsi!!!! Mai più! Aggiornamento: ho aperto una contestazione con Pay Pal e mi hanno chiesto di chiuderlo se volevo andare avanti nella pratica. Viste le recensioni molto utili che chi ha chiuso le contestazioni poi è stato fregato l'ho convertito in reclamo. Vediamo che fanno ma se lo scordano che gli rimando il pacco a mie spese e oneri! Loro hanno sbagliato e loro devono risolvere il problema! La risposta di Hobby King è che vogliono il pacco indietro. Per informazione ecco cosa chiedono che il cliente faccia per la restituzione": Return instructions:
*If requested to do so, please ship back the item with the cheapest shipping method, as postage might not be reimbursed. In many cases an item (especially batteries) will not not need to be returned.
Packaging - Keep the original packaging if you could. If the item is not suitable to return us in the original packaging, you are strongly suggested to:
1) Before putting into the box, wrap the item with bubble wrap or put air bags into the box to ensure better protection.
2) Use a strong cardboard box to contain the item(s).
3) If there is more than one item, use inner carton(s) to provide extra protection.
Marking – Provide sufficient information for tracking back. Make sure you print out the return label then paste it firmly with a protection layer onto the surface of the return parcel.
A return address is available in your return page. You can check the status of your return by logging into your account or using your order number. If you have any questions about your return please contact us at CUSTOMER SUPPORT CENTRE (Sign in first).
HobbyKing does not supply any return shipping label. You may hand write the label or print it out using a word type document (if possible). Make sure the return label is pasted firmly with a clear protection layer onto the surface of the return parcel. No Fuss returns must be sent back in pristine/resellable condition.
Please choose a shipping type with tracking so that you can check the progress of the order and incase this return becomes lost or damaged. Please understand that it can take up to 7-10 Business Days (excluding weekends and public holidays) once it arrives for the check-in process to be completed and the claim to be marked as "Return Received."
Keep in mind that we cannot credit or refund items that get lost or incorrectly delivered en route back to us. All claims for damaged, lost or incorrectly delivered returning parcels are the sole responsibility of the customer." Che dire? LORO SBAGLIANO e VOGLIONO che TU ti sbatti e paghi!!! MAI PIU'

Ma commande de deux batteries identiques (Turnigy Nano-Tech Lipo Battery Pack XT-90 4400mah 4S 65-130C) a posé problème : l'une des deux n'était pas du modèle que j'avais commandé, de plus il est manifeste qu'elle a été mise sous film à bulles, boite carton individuelle puis dans le carton d'expédition alors qu'elle était endommagée !
Ma réclamation portant sur le remboursement du montant de cette batterie a été difficile : le montant a d'abord fait l'objet d'un crédit sur mon compte HK, avant d'obtenir enfin gain de cause avec un virement Paypal sur mon compte bancaire, au prix de nombreux échanges par mail et sur le site !
Hélas, il semble que le souci avec cette commande est plus important : je constate ce 9 juin 2025 que la batterie conforme à ma commande est incapable de fournir la puissance nécessaire au vol, passé environ 3 minutes, alors qu'elle a encore 68% de capacité ! Je constate également que sa résistance interne, avant la toute première utilisation, est élevée (17 milliohms), son taux de décharge réel est donc de ~ 9 C !
J'ai un très sombre pressentiment sur la qualité de cette batterie, bien entendu sans pouvoir le prouver, mais ce qui s'est passé avec la batterie endommagée et non conforme à ma commande milite pour une grande suspicion !

I have come to the point of not buying any new airplane models that you may be selling or anything for that matter that may require replacement parts eventually. These last few purchases were for a last-ditch effort to keep some of my favorite airplanes flying. i.e Tundra

Bought a Turnigy Quad 4x6S Lithium Polymer Charger 400W DC, dont have like the product, and returned the product (they have the No Fuss Return form before returning items), after 3 weeks they continue saying I have to wait... never see the money or the item again! Paid with paypal but because the return has been made ouside of paypal, they cant do nothing! this company is a scamm! is good only to sell! costumer service BIG ZERO!!!!

I have been buying form HK since 2017 and they have improved so much since then.. The range of popular RC products have increased and they have been giving such great deals in the last one year. I have made atleast 2 to 3 orders every month as the deals have been totally irresistible. Thanks HobbyKing you are five star always ..

Good service with excellent delivery time

Getting the item quickly.

Vous pouvez sois disant retourner l'article si celui ci ne convient pas. C'est ce que j'ai voulu faire, et en effet vous faite toute la procédure de retour qui est accepté par HobbyKing, On vous demande de retourner l'article, sauf que l'on ne vous donne pas l'adresse de retour !!! Donc impossible de faire le renvoi et vous restez avec votre arcticle sur les bras...

I ordered 2 batteries to work in series but one came damaged. submitted a claim 5 days ago but no response to claim or emails

Ich habe vor ein paar Tagen etwas bei Hobbyking bestellt. Die Lieferung und Bearbeitung sollten etwa 36€ kosten. Ich ging davon aus, dass es sich bei so einem hohen Preis wohl auch um den Zoll handelt. Wenig später bekomme ich eine Nachricht, dass ich den Zoll (39€) noch mal zahlen soll von UPS (dem Logistikunternehmen). Ich soll also 75€ für die Lieferung bezahlen während das Produkt etwa 50€ kostet. Das ist unmöglich. Ich habe dann mehrfach den Support von Hobbyking angeschrieben und „request“ geschrieben. Nach 3 Tagen habe ich immernoch keine Antwort. Bitte klärt dass, denn 75€ für Versand ist eine Frechheit. Bestellnummer: 103014690

Auspost tracking status said the parcel (2s battery) was being returned to the sender due to a wrong address, I checked and they entered a different address from the one I entered in the order. They've marked my order as complete and have still have not responded to my claims.

Great quick post delivery