Hocho-Knife レビュヌ 

83
•
TrustScore 5段階評䟡の2

2.0

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Stay away from this webstore. I place an order. 3 days later they offer some different options. I got a knife few days later. Trying to cut a vegetable and surprise- blade starts to loose a meta... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Purchased set of seto Damascus steel with hammered finish for what seemed like a healthy sum (over 500). One knife in set arrived with only a single blade side having the hammered finish. Was less... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Ordered a "69 layer" yaxell - chef petty knife that is "handmade in japan". With labeling all over the packaging touting its japanese origin. What I received is a cheap, stamped, chinese knockoff, wit... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I ordered two Sakai Takayuki 33-Layer VG10 Damascus Hammered knives. I have used this brand of knife in the past and love it. After having seen so many bad reviews of Hocho Knife, I was concerned that... もっず芋る

䌁業情報

  1. 日甚品店

圓該䌁業による蚘述

Online store of made-in-Japan kitchen knives, shipping from Japan Worldwide directly. Thousands Selection of Genuine Japanese Kitchen Knives with Excellent Design and Unparalleled Tradition. Highly recommended for GIFT of Anniversary as well as for Your Your Best Professional Cooking Experience.


連絡先

2.0

期埅以䞋

TrustScore 5段階評䟡の2

83件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.0

すべおのレビュヌ

(83)

過去12か月のレビュヌ数: 6ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

My parcel was apparently stolen

My parcel was apparently stolen; I never received the item. Heard nothing from this company and no replies to my emails. I paid a customs charge on these stolen items too.

Terrible customer service and treatment of people who paid there hard earned cash for something special and faced with nothing other than contempt.

2020幎5月24日
自発的なレビュヌ
Hocho-Knife ロゎ

Hocho-Knife からの回答

Dear Jonathan,

First of all, thank you very much for taking the time to write the review.

We regret that your parcel has been lost during the delivery, but we have refunded the full amount of order number #47889 in accordance with our policy.
We have placed a new order #49298 with your refunded funds and have confirmed that it has been delivered.

We would appreciate you post another review for the new order #49298 and another order #57508 (Thank you again!) if you have time.

Customers voice will motivate customer service team and surely improve service quality.

Thank you and best regards,
Hocho Knife Sales Team

5぀星のうち2の評䟡

Hocho knife website and products

After quick research online I decide to treat myself with a Japanese Damascus knife of hocho knives website. After almost a year of normal household use knife handle developed play and then i notice there was a opening of the handle. Looked like its been 2 pieces glued together.
At this moment i contacted Hocho knifes and explain situation. They answer that the only way to return it is within 14 days of the purchase and there is no warranty due nature of use of knives.. I understand that but this is totally unacceptable that this '' high quality Japanese '' knife start falling apart within a year. And I am a professional chef so know how to take care of my knives.
A week later play of the handle got worst so i decided to split handle open and glue it back in.
I was shocked to discover that the engineering process behind this knife is extremely poor and seem like a quick , cheap production line rather then a quality product. The metal part that goes into handle was very very short , maybe a third of the handle size, and been glued into. Such a poor design will never last ! I seriously doubt this is genuine Japanese knife .
Blade steel so far seem fine, but afcourse with poor handle and manufacturing blade is useless.
In summery , Will never buy again from Hocho knives website , and do not recommend to anyone using it due my experience with customer service and mainl quality of product.

2020幎5月2日
自発的なレビュヌ
Hocho-Knife ロゎ

Hocho-Knife からの回答

Dear Cusromer,

First of all, thank you very much for taking the time to write the review.
It is regretted to hear that your knife has the problem despite proper maintenance was applied.

We are afraid that the wood handle is made of natural material which may be directly affected by the condition of use by customers.
Therefore, we would recommend that our customers to keep the wood handle dry as much as possible to prevent water from penetrating into the hole holding the blade, not to clack due to moisture.

Most knife makers in Japan will not provide the lifetime warranty as the way of usage can have a significant effect on the condition of your knives.
Instead, they promise longlasting quality as long as the proper maintenance is applied.

We are happy to receive any kind of comments which should improve about our products and service, so we would appreciate your review.

Please do not hesitate to contact us by e-mail if you have any questions or concerns.

Thank you and best regards,
Hocho Knife Support Team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報