We were really happy with our experience with Hodders. As we both work for an estate agent ourselves, we had high expectations—but we were genuinely impressed and pleased. Communication was always hon... もっと見る
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Nicola was always available by phone to handle any queries that arose during the whole process. No hiding behind emails! This made the whole process a lot less stressful for us, and was a major help... もっと見る
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You really can not fault Hodders from start to finish. As estate agents they've been nothing but helpful and reassuring during what can be, a really stressful time! We couldn't recommend them enough.... もっと見る
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We’re a month in from moving from Addlestone after 22 years and have finally come up for air to write a review for Hodders. Our process was very painful as we had three collapsed chains over a 19 mont... もっと見る
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企業情報
当該企業による記述
MOVING THE COMMUNITY FOR OVER 65 YEARS & WE’RE JUST GETTING STARTED... We understand that each and every property move is different, so we take a personalised approach. And we've been around for over 65 years now, which means we've learned exactly what clients want and expect from an agent. Whether you've buying, selling, renting, or letting, we strive to get the best outcome for every single customer. We know moving can be stressful, so we do all we can to remove the pain points, proving practical, honest support and friendly service. Being independent enables us to offer a personalised experience, in which we genuinely understand and listen to your needs. We're invested in using the best available technology too, so whatever your situation, we've got the tools to make things happen. Community is at the heart of everything, so we also support local businesses, schools, and charities. It's all part of our vision to do things differently. This forward-thinking approach is what sets hodders apart, resulting in the kind of committed, hand-on service we believe you deserve. That’s why working with hodders feels different.
連絡先
15 Windsor Street, KT16 8AY, Chertsey, 英国
- 01932687460
- tbaldwin@hodders.net
- www.hodders.net
We were really happy with our…
We were really happy with our experience with Hodders. As we both work for an estate agent ourselves, we had high expectations—but we were genuinely impressed and pleased. Communication was always honest, and the team were professional and knowledgeable throughout. Viewings were well organised, with confirmations in advance, and feedback was always provided promptly. The whole process felt very smooth—thank you all very much! Would recommend to others.
2026年4月16日
自発的なレビュー
hodders Estate Agents からの回答
Thank you so much for your fantastic review and for placing your trust in us.
It means a great deal coming from professionals within the estate agency industry, and we’re delighted to hear that our communication, organisation, and level of service met your high expectations. Providing honest advice, clear communication, and a smooth, well-managed property journey is at the heart of what we do.
We’re especially pleased that you found our team professional, knowledgeable, and responsive throughout the process—from well-organised viewings to prompt feedback. Delivering a seamless and stress-free experience is a key priority for us, so it’s wonderful to know this came through.
Thank you again for your recommendation—it truly means a lot to the whole team. If we can assist you in the future, we’d be delighted to help. Kind regards,
Team hodders
Professional, approachable, accountable
From the initial valuation, photos, marketing & house visits through to sale & completion, Hodders have been both professional, approachable and accountable.
Nicola's handling of a more complicated chain to completion is of particular note. I would highly recommend their services.
2026年2月17日
自発的なレビュー
hodders Estate Agents からの回答
Thank you, Lee, for such a thoughtful review and for placing your trust in us.
We’re delighted to hear that you felt supported from valuation right through to completion. Moving home is rarely simple — and when a chain becomes more complex, clear communication, accountability and teamwork become even more important. We’re so pleased that this came through in your experience.
At hodders, our clients are always at the heart of everything we do, and it means a great deal to know you would highly recommend our services. Your feedback will be shared with the entire team, who will be proud to know their collective effort made a difference.
Wishing you all the very best in your new chapter.
Buying our new home in Addlestone
Nicola was always available by phone to handle any queries that arose during the whole process. No hiding behind emails! This made the whole process a lot less stressful for us, and was a major help in getting our purchase over the line. Thanks Nicola!
All in all a very pleasant and seamless process. I would strongly recommend Hodders in Addlestone to anyone looking to buy or sell their home.
2025年10月29日
自発的なレビュー
hodders Estate Agents からの回答
Thank you so much for your wonderful review! We’re delighted to hear that Nicola (and the wider team) was able to make your home-buying experience smooth and straightforward.
Customer feedback like yours is vital to us — it ensures our team continues to work closely with each client, tailoring our approach to their individual needs. We truly understand the importance of a home purchase and always strive to provide a bespoke, personal service every step of the way.
We really appreciate your recommendation and wish you every happiness in your new home!
Warm regards, Tracey
Hodders were very friendly & professional, I would definitely recommend Hodders, Chertsey
Hodders were very friendly and professional. We only had a couple of viewings and got an offer straightaway which we accepted. Nicola the Sales Progressor chased everything to ensure everyone was in the loop and the move went smoothly, from liaising with the chain and the Solicitors. I would definitely recommend them.
2025年10月3日
自発的なレビュー
hodders Estate Agents からの回答
Thank you so much for your kind words and for taking the time to share your experience. At hodders, it is always our priority to listen carefully to our clients’ needs and ensure we deliver positive outcomes at every stage of the process. We’re delighted to hear that Nicola and the team were able to keep everything on track and make your move as smooth as possible. Your recommendation means a great deal to us, and we look forward to assisting more clients with the same level of care and professionalism.
I have sold my flat through Hodders…
I have sold my flat through Hodders recently and I can thoroughly recommend these agents.
All the staff were very professional and helpful throughout.
Like most sales there were issues and they guided me through very efficiently, keeping me posted on all proceedings.
From start to finish nothing was too much trouble for Rob and Nicola and them team.
2025年8月14日
自発的なレビュー
hodders Estate Agents からの回答
Thank you so much for your kind words and for trusting us with the sale of your flat. At hodders, we pride ourselves on delivering a truly bespoke service, tailored to each client’s needs, and it’s wonderful to know this came through at every stage of your journey.
Sales often bring challenges, but it’s in those moments that our team really comes together to guide and support – making sure you always feel informed and reassured. Rob, Nicola and the whole hodders team were delighted to help, and we’re so pleased we could make the process as smooth as possible for you.
We’re grateful for your recommendation and wish you every happiness as you move forward...
Hodders Letting Agents Chertsey
I was not certain with whom to instruct as my letting agent for my property in Addlestone, but was so pleased that I chose Hodders. From day one I was impressed with their high quality of service. I would not hesitate to recommend Hodders as a letting agent .
2025年8月2日
自発的なレビュー
hodders Estate Agents からの回答
Thank you so much for your kind words and recommendation. We're thrilled to hear that you were pleased with your decision to choose us. Providing a high-quality, tailored service to each of our clients is at the heart of what we do, and it's wonderful to know that this came through from day one. We're proud to offer a bespoke experience that gives landlords peace of mind, and we’re delighted we could support you with your property in Addlestone.
Fantastic service from Nicola Elson
We had a slightly rocky start but once Nicola Elson took over everything ran with 100% efficiency. Nicola answered every question we had with no delays and went above and beyond to make sure the whole process ran smoothly.
Thank you Nicola & Hodders!
2025年7月25日
自発的なレビュー
hodders Estate Agents からの回答
Thank you for your feedback—we're so pleased the experience ended on such a positive note. While things may have had a slightly rocky start, we're glad our team was able to step in and deliver the level of service we pride ourselves on. We’re committed to a personal, responsive approach that ensures every detail is handled with care. It’s always a team effort, and we're delighted that our tailored service helped make the process smooth and stress-free in the end. Thank you again for choosing us!
Going the Extra Mils!
I’m not a great fan of Estate Agent services in 21st Century. All seems a little formulaic and impersonal.
Hodders are not hugely different however as is often the case Nicola Elson has been exceptional!
Good if not great communication to start with but when it really mattered very good.
2025年7月22日
自発的なレビュー
hodders Estate Agents からの回答
Thank you for taking the time to share your experience. We completely understand how the property industry can often feel impersonal and formulaic—that’s exactly why we pride ourselves on doing things differently. While processes are important, it’s the people behind them that make the real difference. Team dedication is a perfect example of the personal, responsive service we strive to provide. We’re so pleased to hear that when it truly counted, we delivered with the care and attention you needed. Tailored support is at the core of our approach, and we’re glad it made a meaningful impact.
Aaron has been absolutely brilliant in…
Aaron has been absolutely brilliant in helping me find suitable tenants for my recently refurbished property. He worked quickly and efficiently, keeping me updated throughout and making the whole process really straightforward. What stood out most was his friendly, approachable, and helpful manner — nothing ever felt like too much trouble.
Abby was also fantastic to work with. I’ve worked with her before and, as always, she brought great energy, a good sense of humour, and a real focus on getting the job done. She makes the process enjoyable and always delivers.
I’m extremely happy with the service I received and would highly recommend both Aaron and Abby to anyone looking for reliable, proactive, and genuinely lovely letting agents. Thank you both!
2025年7月16日
自発的なレビュー
hodders Estate Agents からの回答
Thank you so much for your kind words and glowing feedback. We’re absolutely delighted to hear that both Aaron and Abby made the letting process smooth and enjoyable for you. Providing a tailored, high-quality service is at the heart of what we do, and it’s fantastic to know that this came through in your experience with us.
We’re proud to have a team that’s not only efficient and proactive but also genuinely cares about delivering a personal and friendly service. Aaron and Abby will be thrilled to know their hard work and approachable manner made such a positive impact.
Thank you again for your recommendation — it means a great deal to us. We look forward to working with you again in the future!
First time buyer experience: fantastic!
Stuart in Sales was a pleasure to speak with. He helped me find properties that were tailored to what I was looking for, particularly as a first time buyer. He was very kind over the phone and made every effort to keep me informed during the initial stages.
I then met Nicola in the stages of when buying the house and she was always prompt with her responses, allowed for open and honest conversations between us, and was always there to help with all my queries. It’s been so easy to work with Nicola.
I’m grateful that my first property buying experience has been with Hodders - they’re a great company with some fantastic employees!
2025年7月2日
自発的なレビュー
hodders Estate Agents からの回答
Thank you so much for your kind words – we’re absolutely delighted to hear that your first-time buyer experience with us was such a positive one!
Stuart and Nicola will be thrilled to know that their support made a real difference throughout your journey. At hodders, we pride ourselves on being approachable, responsive, and proactive, especially for first-time buyers who may be navigating the process for the first time.
It’s fantastic to know you felt listened to, informed, and supported at every step. Providing open, honest communication and tailored guidance is exactly what we aim for — and it’s great to see that reflected in your experience.
Thank you once again for choosing hodders. Wishing you all the very best in your new home!
Warm regards,
The Hodders Team
Hodders employees
All the staff from viewings to the end purchase were fantastic, very helpful and sorted all queries very efficiently. Would highly recommend
2025年6月30日
自発的なレビュー
hodders Estate Agents からの回答
Thank you so much for your feedback. We’re thrilled to hear you had such a positive experience with our team, from the initial viewings right through to completion. Providing a personal service is really important to us, ensuring both buyers and sellers receive tailored support every step of the way. It’s great to know that all your queries were handled efficiently and that you felt well looked after. Recommendations like yours mean a lot—wishing you all the best in your new home!
Have been kept informed throughout esp…
Have been kept informed throughout esp by Nicola in regards to our purchase . All staff friendly and informative that I have spoken to and Aran in lettings has found a tenant to move in a very timely manner after purchase . The purchase was made easier with the seller using Hodders along with us using their solicitor recommendation and letting agent
2025年6月23日
自発的なレビュー
hodders Estate Agents からの回答
Thank you so much for your kind feedback. We’re delighted to hear that you felt well-informed throughout the process, with special thanks to Nicola for keeping you updated at every stage of your purchase. It’s great to know that all our team members you spoke with were friendly and informative, and that Aaron was able to secure a tenant so quickly after completion. We're also pleased that using hodders for both the sale and recommended solicitors helped streamline the process for you. We really appreciate your comments and look forward to assisting you again in the future.
Fantastic service
Fantastic service
From initial contact through to completion. Nicola who was handling the sale was outstanding going above and beyond keeping everyone informed while keeping the process moving.
I couldn't recommend them more
2025年6月23日
自発的なレビュー
hodders Estate Agents からの回答
We’re thrilled to hear you had such a positive experience with us. Providing outstanding service and keeping our clients informed at every step is at the heart of what we do, and it’s fantastic to know that Nicola’s dedication made such a difference in your sale. We pride ourselves on offering a personal, hands-on approach, and your kind words really reflect the standard we strive for. Thank you again for your recommendation.
Nicola is a very hard-working member of…
Nicola is a very hard-working member of the team at Hodders Estate Agents. She was always helpful and supportive throughout our buying process. I would highly recommend Hodders – they’re lucky to have someone like Nicola.
2025年6月17日
自発的なレビュー
hodders Estate Agents からの回答
Thank you so much for your kind words and positive feedback regarding your recent home purchase. We are absolutely delighted to hear that you had a great experience. Providing a dedicated and bespoke service is at the heart of everything we do, and it's incredibly rewarding to know that it made a difference for you.
Your feedback means a great deal to us and will be proudly shared with the entire team. It’s comments like yours that inspire us to continue delivering the highest level of service to every client.
You really can not fault Hodders from…
You really can not fault Hodders from start to finish. As estate agents they've been nothing but helpful and reassuring during what can be, a really stressful time!
We couldn't recommend them enough. Moving/selling homes is a big thing- but Hodders definitely put your mind at ease!
2025年4月10日
自発的なレビュー
hodders Estate Agents からの回答
As you said, moving and selling homes is a big step – and we’re committed to making it a first-class experience. Nothing gives us more pleasure than receiving a review like this and knowing we've delivered a truly personal service. Feedback like yours is invaluable, helping us shape staff training and continuously improve the support we offer our clients. Wishing you every success and happiness in your new home, and thank you again for sharing your experience.
Brilliant service
Hodders were brilliant. Even though the process was like a rollercoaster they were always on hand. Nicola was a complete star with updates and reassurance. I can’t praise them enough and would suggest using them as you will get a complete service from initial valuation to completion. Thank you for making the process as least stressful as it could be.
2025年3月31日
自発的なレビュー
hodders Estate Agents からの回答
Thank you for your feedback, Mark – we’re so pleased to have supported you from beginning to end. Our philosophy is to provide a truly personal service, so it’s wonderful to hear your experience reflected that. The team works hard to understand each client’s needs and ensure their goals are met throughout the buying and selling process – it’s what sets us apart in the area. Wishing you every success and happiness in your new home. And remember, we’re always here if you need us!
WATCH YOUR DEPOSIT
This company at Walton on Thames clearly sides with the landlord on post tenancy inspections . They allow the landlord to interfere in the inspectors report claiming wear and tear issues, claiming things the landlord and myself had agreed on previously and taking a very large portion of the deposit .. clearly on the landlords side for obvious reasons .. watch your deposit unscrupulous landlords will rip you off as nd hodders will back them
2024年11月22日
自発的なレビュー
hodders Estate Agents からの回答
I'm sorry to read your review and would appreciate the opportunity to learn more about your concerns. We take all feedback very seriously, and I want to assure you that we are not in the business of misleading clients. If you're willing to email me at tbaldwin@hodders.net, I’d be happy to investigate the matter further. Thank you.
Great communication and very proactive.
I was very impressed with how well staff at Hodders communicated with me during the process of purchasing my property. The level of engagement and proactivity to help make the experience flow smoothly was greatly appreciated. Nicola was particularly instrumental in helping me achieve completion in the time frame I required. Would thoroughly recommend.
2025年3月19日
自発的なレビュー
hodders Estate Agents からの回答
Thank you for your feedback. It's always great to hear from our clients about their experience with us. We strive to meet – and exceed – our clients' expectations with the services we provide, so it's wonderful to hear that Nicola and the wider sales team did just that. Wishing you every happiness in your new home!
EXCELLENT HODDERS
I’ve been using HODDERS for about a year now to manage 3 flats
From the start I have found the service excellent and very professional
I would highly recommend them to anyone!
Roger Blessed
2025年3月13日
自発的なレビュー
hodders Estate Agents からの回答
Thank you Roger for your feedback. It's always good to receive feedback so we can ensure our bespoke service is on point. Our Property Management team work incredibly hard to meet the expectations of their client(s) and are always on hand to deal with the portfolio in a first class manner. Wishing you the best, and thank you again.
Although our sale didn't end up…
Although our sale didn't end up completing, Hodders were great throughout.
Nicola in particular was outstanding through the process. It has been a particularly difficult journey with the stamp duty demand, and our seller's solicitors lack of response and Nicola supported us incredibly. I felt like the purchase was in good hands with Nicola and she listened to our concerns and put our minds at ease that she was on top of everything, which she was. Super proactive, responsive, empathetic, responsive and a generally a great person.
I look forward to dealing with Nicola again for when we decide to purchase.
2025年3月10日
自発的なレビュー
hodders Estate Agents からの回答
Our company values are to always listen and understand your needs, which then builds the trust we have with our clients. It's important that we build a strong, personable and honest relationship so that we can work together to achieve your goals. And although your sale didn't complete we'll be here to get the home and move experience you want (and should always expect), as and when you need us. Thank you for sharing your experience, it means a lot to us.
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