hodders Estate Agents レビュー 87

I have no words to explain how brilliant Hodders have been in what was a very difficult time. nothing is too much trouble.
I have no hesitation in recommending them to anyone thinking of moving. From start to finish they were extremely especially Alex who I have found to be very
professional. I couldn’t have asked for more! Thank you!

Hodders were brilliant throughout the process. They worked quickly and efficiently with my solicitors to avoid any hold ups and were flexible to my requests for viewings and phone calls. Every member of staff was polite and attentive, and they were always happy to answer any queries or explain parts of the process that I was unclear on. I’m really grateful to everyone at Hodders for their support throughout.

We recently completed on the purchase of our property through Hodders and I can’t thank them enough. We had some complex deadlines that created a lot of urgency but Karen and Alex were there every step of the way to ensure we hit the deadlines required. Karen and the team kept us informed regularly and took all the pain of buying a property away. Thank you again to everyone at Hodders for helping us find our home and making it an easier process. Look forward to dealing with you in the future!

Hodders were great to work with. I have to say a huge thank you in particular to Karen for all of her help. Karen was always so pleasant and kept us informed every step of the way. As you know, moving house is potentially one of the most stressful things to go through but I really appreciate the fact that Karen kept us as stress free as possible, she's just simply brilliant at her job. Right from having our property photos taken with Matt, setting up viewings and all the way to completion, everyone at Hodders was friendly, professional and just a really nice team to deal with. I have already recommended a friend of mine that is looking at moving. Thank you for helping us to start our new life by the beach. The Hunter family

Amazing!! I have no words to explain how brilliant Hodders have been in helping me get through a very difficult time.
Karen has consistently gone way beyond the extra hundred miles and her assistant, Matt, is fab too. Karen is very experienced and knowledgeable.
The whole team are brilliant - warm, welcoming and nothing is too much trouble.
I have no hesitation in recommending them to anyone thinking of moving. From start to finish they were extremely
professional and patient. I couldn’t have asked for more! Thank you!

I am so pleased that I chose Hodders to sell my property.
I have lived in my house for 40 years and needed guidance and support to help me through the process of selling. Rob at Hodders was amazing from the start and has an invaluable knowledge of the local property market and areas. He listened to me, made sure I was aware of everything that was happening and made this experience straightforward. If you want to use an Estate agent who is not pushy, helps you over any obstacles and proves to be a good mediator, then look no further. I just hope that Hodders can find me my next property as I don’t want to use another agent. Once again, sincere thanks to all the staff but especially Rob and Caitlin.

Hodders we’re a joy to deal with, keeping us informed from the moment we offered through to exchange. Faultless in our opinion and we would certainly recommend.

The Addlestone team have gone above and beyond to support my family purchase a forever home for our elderly mother after the loss of our dad. Communication has been outstanding with regular updates via email and more importantly for my mother, phone calls. Caitlyn has delivered great customer service and has been extreamly professional from start to finish to ensure a smooth process during this difficult time for us as a family.

All very good top to bottom.
great communication, advice and information

i was very fortunate to have chosen Hodders to sell my house and in particular having Matt to guide myself and the others in the chain, through an unfamiliar process.

From beginning to end - Matt was always available, always positive and forever professional.

He steered the chain swiftly and respectfully to an efficient conclusion, overcoming various set backs along the way, with total confidence.

I would recommend anyone to put their trust in Hodders.

We had a really great experience with Hodders and would highly recommend.

They worked proactively on our behalf to help us find and subsequently secure our ideal property. They gained an understanding of what we needed, and introduced us to relevant properties before they were more broadly on the market.

A special thanks to Matt C. It's been great working with you!

All of the staff were brilliant. They helped answer any questions we had and any issues got addressed pretty quickly. They would call and give updates and let us know what the next steps were. Since moving into our new property they have also been great with giving us advice on the area and checking in with how we are settling in.

The stress of selling a house made easier. Cheers

The team at hodders were very professional and diligent. They responded promptly and consideratly to any concerns I raised. Many thanks

Caitlyn has been simply amazing with finding us our dream family home. She listened to exactly what we wanted in terms of criteria, and bent over backwards every step of the way. We cant thank you and Rob enough for everything you have done and you are both huge credits to the business.

Would recommend 100000 times over, will certainly be sending our family and friends your way.

Thanks again

Tina is such a nice professional and considerate lady. She was trying her best to match the property and really working hard for it. I think She is a excellent estate Agent and worth to trust.

The team at Hodders have been nothing but a dream to work with. Special thanks certainly go out to Karen helping us through the trials and tribulations of selling properties in the UK. We were fully briefed on what to expect from Hodders as well as incredible advice on how everything works as it was the first time we had been selling a property. We were even comfortable to ask for advice on another property we were selling which was much further away from areas covered by Hodders.

Also a big shout out to Caitlyn, Harry and Alex for their work on viewings and preparing the property for marketing.

Right from the first day where Karen came and valued our property, she made us feel like a valued client and genuinely wanted us to move forward in the best possible way. This was wholly maintained throughout the process. Hodders incredibly impressed us with 17 viewings within the first two weeks, many of which showed genuine interest in the property as they were well researched buyers and not generic footfall. Hodders fully understood that due to our unique property, they'd very much be selling a lifestyle and not just a home.

We recieved updates via email and over the phone, providing feedback for each viewing. The team were proactive to contact the viewers to gain feedback and answer any outstanding queries. The team kept us realistic and optimistic of the offers made on the property and what we should consider accepting or negotiating with in the current climate to come out with a price that we are very happy with.

We did have one buyer pull out but Hodders came back with more viewings and another offer within two weeks, meaning we didn't miss out on our forward purchase. We will very forever be grateful for this!

Communications throughout the soliciting process were clear and consistent, with regular phone calls to keep us updated on how things were moving on both our selling side and our buyers side. Karen would really go out of her way to get answers when things were outstanding and vague which really helped push the sale through faster than it would have done alone.

We are now exchanged and completing this week and feel Hodders are genuinely excited and invested in our journey which adds the special personal touch that I don't think you get from other estate agents.

The staff at Hodders Addlestone couldn’t have done more to assist in my recent purchase of a 4 bedroom house in Addlestone.

I approached other local agents for assistance as I had just returned from overseas and was a cash buyer. 2 local agents told me to have a look on the internet and call them back if I saw anything that interested me. I was shocked that they had no interest in actively marketing the properties on their books. Hodders answered my many questions, advised me on the process (which is different from my home country) and always treated me like a valued client.

I would highly recommend Hodders to anyone who was considering placing their home on the market and, when the time comes for me to move again, will definitely ask them to handle the sale.

Very helpful agency/agents. We mostly dealt with Karen, whom we are very thankful for!
I can recommend Hodders to my friends !

Completely unprofessional company please AVOID if you are a perspective tenant. I put forward an offer of one years rent upfront which was accepted by the landlord fairly quickly. I got a call from Aaron with the news it was accepted on the Friday, he explained the process of completing the documents needed and I confirmed I would have it done the next day (Saturday). When I have then gone to open the documents the link was defective so I was unable to sign the forms. I notified Hodders of this and with no follow up until I contacted them on Monday morning they then told me the property had been let to another tenant - they are closed on Sunday so they have managed to do this in the space of 24hrs even though I had agreed with Aaron terms etc.

I had already been sent the lease (22 pages long with no details of where the deposit is to be sent). They had not contacted me with any update of this news even though they have my mobile number, email and WhatsApp details (they said they tried to call me on Friday and Saturday and I have had 0 missed calls from them). It took for me to approach them enquiring as to why the link wasn't working and where to send the deposit to find out this news. Not only has this company gone behind my back, they have began processes to secure it in place KNOWING THEY HAVE FAILED TO CONTACT ME completely left me in the dark. I asked them why another tenant has been allowed to essentially outbid my already accepted offer without my knowing and they refused to tell me the offer the other tenant put forward, also not allowing me to put another offer forward which may have been of interest to the landlord.

Save your time and please use another trustworthy company for something as important as finding a place to live, as they call themselves a family run business greed is at the forefront of their values.