Honest Burgers レビュー 

204
•
TrustScore 5段階評価の2.5

2.5

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5つ星のうち1の評価

I ordered a burger, fries and chicken tenders meal deal from Cribbs Causeway in Bristol, which was delivered via Just Eat. When the food arrived, I discovered that the restaurant had forgotten the... もっと見る

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5つ星のうち2の評価

Went to honest burgers for the gluten free options, burgers are expensive. Food was alright but when the bill came out it already had the service charged invoiced and nothing was mentioned when this w... もっと見る

5つ星のうち1の評価

Tried this outlet again, burger was good but let down by half cooked cold chips, not too sure who is in charge of quality control but complete lack of quality and no control over the product. Very exp... もっと見る

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5つ星のうち5の評価

We visited Honest Burger in St Katherine’s Dock today for the first time .e while We had a dog with us and unbeknown to us their was a person with SEN who had a phobia of dogs On hearing our dog... もっと見る

企業が回答しました

企業情報

  1. ハンバーガー店
  2. ・
  3. イギリス料理店
  4. オンライン食品注文サービス
  5. 持ち帰りサービス
  6. 配送サービス

当該企業による記述

It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top quality beef, the best potatoes and good times. Don’t just take our word for it though, we’ll let our food and people do the talking. After all, we’re Just Being Honest… From day one, we wanted to make the best British burgers on any menu, anywhere. So we spent time getting to know the best butchers in London. And we’re butchers too. We’ve opened our own butchery so we can make the burgers we’d always dreamed of. Our way. From scratch. Our beef comes from British native breed cows farmed in Great Britain & Northern Ireland. They’re grass-fed and well looked after with space to roam in the fields during spring, summer and autumn and only see a barn when it’s too cold outside during winter. We’ve also got our own butchery, making our burgers from scratch every single day.


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2.5

期待以下

TrustScore 5段階評価の2.5

204件のレビュー

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2.5

すべてのレビュー

(204)

過去12か月のレビュー数: 61件

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5つ星のうち1の評価

"DISHONEST "burgers

This was my first experience with these people. Last time was 5 guys and no complaints.

Although kid were insisting we go there again, they agreed to give another place a chance.i had also bought into their hype.

I spent £53 eat in on 3 burgers only -me and 2 kids at Baker St. i shudder to think how much if we ordered any drinks etc.
Fist of all, there are no prices on line.or if they are there, i couldnt find them.
I used the menu at the table, the burger prices are there but I had no idea that any extra sauces are 1.20 each! This should be clearly displayed .

Then there is the vat and 'compulsory' service charge. All not clearly displayed. Otherwise I wouldn't be whining now.

All this spoiled what was a good burger and so no reason to go again or recommend to others.

Don't know if this has anything to do with recent/imminent hedgfund takeover.

2024年7月20日
自発的なレビュー
5つ星のうち1の評価

Very bad experience at Honest Burger…

Very bad experience at Honest Burger Greenwich.

Ordered 2 burgers online. Upon arrival, I waited 20 minutes until I was told that they have not received my order. They confirmed the payment was successful but they could only start preparing my order after my 20 minutes wait.

At the end, I have waited more than 30 minutes in the shop for an online order, which is exactly opposite to the purpose of pre-ordering.

2024年7月9日
自発的なレビュー
5つ星のうち1の評価

Missing items again

Avoid Honest Burger Greenwich at all costs especially if you order collection. Managed to lose my online order then when l produced the receipt they still got it wrong even though l asked them to double check,out of pocket not for the first time. Phoned to complain but no callback from manager and just kept saying they will find a solution when a refund on my card is the only way to resolve. Left feeling very frustrated. Not local so unable to confront staff.

2024年6月2日
自発的なレビュー
5つ星のうち4の評価

Great Tasting Burgers and Chips

One of the best burgers and chips in London. Staff is friendly and food is served realtively quickly. Prices are on par with similar restaurants. However, when picking up food, they sometimes forget to give condiments or give too little.

2024年2月17日
自発的なレビュー
5つ星のうち2の評価

Initially the waiter was friendly and…

Initially the waiter was friendly and welcoming and made it very clear I was receiving the offer available.

He took the time to sit and have a chat but kept the most relevant info. to himself, such as how much the final bill would be.

Notwithstanding the incredibly inflated cost for a can of coke the service charge eroded the saving / offer.

I walked out feeling fed, but with a bad taste in my mouth as the waiter was not honest - I felt conned, (Apparently the charge is discretionary).
At Reading.

2024年6月24日
自発的なレビュー
5つ星のうち1の評価

Do they actually know the meaning of the word HONEST? This food is MENDACIOUS

I’ve decided to post this because as a treat for my kids who have all variously achieved lots of good things this week, we decided to splash out on a burger takeaway, and it as a huge, very expensive disappointment. We selected HONEST burgers Over other companies that my kids were angling for such as Burger King because I, like an idiot, assumed that the high prices and the meaning of their name was a guarantee of quality. It’s say I have now revised this naive assumption.

We ordered a ‘smashed’ burger (a beef burger), a couple of chicken burgers and two vegan burgers and lots of chips and onion rings. Overall the food was terrible.

I could not eat my shockingly awful smashed burger; it wouldn’t even have tasted nice if I myself had been smashed, but I am wondering whether that’s how they manage to get any decent reviews at all…? Is it because their clients are normally too drunk to be able to judge bad food for what it is? in which case, what an apt name. It was pathetic and didn’t look anything like the picture. There was no sauce, no cheese, nothing dripping out of it all, unlike in the photo. I wish I’d taken a picture. It tasted rancid, like the very bottom scrapings of last week’s beef.
My kids had the vegan burgers which they found underwhelming, but they were horrified as were we all by the really terrible cold, chewy chips, most of which were actually tiny little chippings of chips, not long slender sticks. Literally more like woodchips. (I did take a picture.) The chicken was ok, soft on the inside but it’s a copout to deep fry everything, just to disguise the true flavour. You end up with no flavour but salt and fat. It’s a cheap trick. Onion rings were light and crispy and very bland. After we had eaten our meal which cost nearly £100, we all felt miserable and unsatisfied.

I am honestly baffled as to how they have managed to get any stars at all. And it is a real insult to the name ‘honest’!

2024年6月21日
自発的なレビュー
5つ星のうち3の評価

Fair food, nice view

Had a meal with friends at honest burger at St Katherine Dock.

The burger was a bit dried and the chips were fine. The good thing is the stunning view and wind at St Katherine Dock.

2024年2月1日
自発的なレビュー
5つ星のうち1の評価

This is their shop in Brixton

This is their shop in Brixton. The chips were so salty they were inedible. There was no salt on the table so I guess they decide how much your food should be salted. As for the burger....it was one of the worst burgers I have ever had. The sweetness of the brioche bun would have been nice if the actual burger had tasted of anything - honestly it was tasteless. I like rare but this lump of meat hadn't been cooked enough for the meat juices to come out. All in all a very disappointing experience. I wouldn't advise going there!

2024年5月26日
自発的なレビュー
5つ星のうち5の評価

Very good experience

Ordered a takeaway via their website, order was ready on time.
Ordered two burgers and a chicken pesto burger, lovely food and was still warm when we got back to the hotel.
This was at the Windsor cafe, much nicer and better value than the Bills restaurant round the corner. Would recommend.

2024年5月22日
自発的なレビュー
5つ星のうち5の評価

Fantastic and coeliac safe

Nasim, manager of Covent Garden was and is excellent. It’s my place to visit any time I am visiting London for work, coeliac safe & the staff are amazing. Highly recommended and exceptional service. It’s a must go to place for anyone who loves burgers and excellent service.

2024年4月24日
自発的なレビュー
5つ星のうち1の評価

Never will i come here again!!!

I was in Camden Town restaraunt today and despite being told that the burger I ordered could be made gluten free, it turned out it wasn’t and I am now very sick and have been vomitting ever since! I would definitely not recommend this restaraunt if you are a ceoliac!

2024年4月3日
自発的なレビュー
5つ星のうち1の評価

Do not go here!!

I’m so disappointed as today I went to Camden Town Honest Burger, as a coeliac I asked about gluten free options and was talked through how anything could be made coeliac friendly. It turns out that the burger I ordered was not gluten free, despite my requests. I’m now very sick and vomiting and can no longer enjoy the rest of my holiday. If you are coeliac I would not recommend this restaurant, and I will never be returning and will be telling the coeliac Facebook group I am part of, to forewarn them not to go here so the same thing doesn’t happen to them.

2024年4月3日
自発的なレビュー
5つ星のうち5の評価

Honest burger absolutely superb service…

Honest burger absolutely superb service and even better food

Food always consistently good across many beaches showing the quality assurance is on point

Staff all well trained and polite understanding the needs of neurodiverse people during visits.

This is how customer service should be!!!

Bravo Honest burger owners!!

2024年3月30日
自発的なレビュー
5つ星のうち1の評価

Order food for the first time from…

Order food for the first time from honest burgers in Windsor via Uber eats.
After 40 mins wait I checked the tracking to find the driver had passed my house and delivered to other houses in the area.
I called the driver who informed me he was delivering and would drop off to me last.
Food was stone cold and items missing from the bag. I called the honest branch who said I could get a refund on the Uber ear app , like previous customers have stated there is no option on the Uber site.
The assistant offered to send a full replacement !! Over an hour later I was still waiting and re called the branch again. Was told the delivery had just left ! Nearly one and half hours later the food arrived , again stone cold. Disgusting service, would never shop there again or use Uber eats !
Honest burgers , sort you systems out otherwise you will continue to lose more customers !

2024年3月22日
自発的なレビュー

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