Honest Burgers レビュー 

Order food for the first time from honest burgers in Windsor via Uber eats.
After 40 mins wait I checked the tracking to find the driver had passed my house and delivered to other houses in the area.
I called the driver who informed me he was delivering and would drop off to me last.
Food was stone cold and items missing from the bag. I called the honest branch who said I could get a refund on the Uber ear app , like previous customers have stated there is no option on the Uber site.
The assistant offered to send a full replacement !! Over an hour later I was still waiting and re called the branch again. Was told the delivery had just left ! Nearly one and half hours later the food arrived , again stone cold. Disgusting service, would never shop there again or use Uber eats !
Honest burgers , sort you systems out otherwise you will continue to lose more customers !

Honest burger Cambridge. Excellent service and lovely food.

Ordered through Uber eats, food took so long to come, freezing cold & looked disgusting. I’ve taken lots of pictures, never ever seen anything like this. The burger is burnt & the so called chips OMG. AWFUL ,Awful 🤮. Of course this meal was not eaten. I wish I could show photos.

Chiswicj Branch: Ordered at 18.51 and was told would be sent out at 19.29. Called them at 20.00 to ask where it was and was told it had been in the hot box for 20 mins. Told them this was not good enough and asked for a full refund and was told I would have to take that up with Uber Eats. I said I didn't order from Uber Eats I ordered from you to which the man on the phone siad he was too busy and put the phone down. Tried to call back but they must have taken the phone off the hook. Food turned up cold at 20.20. Nowhere on the website does it mention refund and I haveno idea where to look on the Uber Eats website. Food cost £51.00. Ridiculous service, avoid. Will be going in to the shop when they open tomorrow.

Why so many bad reviews? they make great burgers and the service is always fast and efficient. Probably the only place you get value for your money in London

Not sure why so many negative comments. I have not experienced any thin meat paddies or poor customer service. It's the best burger I have eaten in The UK so far. It's also affordable!

Absolutely appalling service in Ealing branch arrived at 9:40pm and told kitchen was closed as it would take yo long to cook my burger despite a posted closing time of 10pm
Manager was dismissive and rude and did not even engage
Been a loyal customer for a while and given this is the only branch near to me i will not be purchasing again here very sad
Avoid !!!!

Ate at the bank restautant today and was so pleased with the service as well as the food.
Value for money was amazing, a burger, chips, drink, side and a sauce for 20 quid. Loved it

Got a takeaway from here this weekend and was freezing cold when it arrived! and it took over an hour. Appreciate that it is likely Uber Eats responsibility (despite them not offering a refund), but that falls with Honest Burger for using them. It was soggy and terrible.

Warren Street:
It has become a habit of having lunch there every time we go to the maternity with my wife.
The staff is very kind, the food is always excellent calling those burgers honest is underestimating.
Thinking about having another child, just to have an excuse to go to the maternity again!

Honest Burger Cardiff Store (30/10/2023)

Sent me food well after an hour since I ordered which was cold and soggy. The burger I had ordered had items I wanted removed as I was allergic and they forgot to include my additional order of Rosemary Salted Fries. Tried to resolve with store (Dan) who was initially helpful and stated to go to Uber and they would authorize refund. Uber then refused the refund so I contacted the store and I spoke to the local village idiot (lawrence) who had a hissy fit because I swore out of frustration (in general, not at him) and he was almost crying when he told me he didn't need to take this and put the phone down.

I would avoid unless you want cold food and incompetent staff who get emotional when you try and resolve the situation, any burger place in Cardiff would be better than honest burger (honestly)

Had the day in Camden Town. London. 27.10.23
Seven of us there for the day for an 18th birthday. My granddaughter whose also 18 has been diagnosed with coeliac disease. The venue we attended could not accommodate her. We left our friends to go eat and meet later. Googled gluten free restaurant and Honest burger came up.
I phoned and the young lady I spoke to tried to give me directions.
In the end she came and found us and took us there. She went above and beyond to help. We were starving!!
Her customer service was exceptional. All the staff were lovely.
Oh and food fantastic. Would so highly recommend. Thankyou Andra.

Had a Peckham burger and fries delivered. Extremely disappointed. Half the ingredients weren’t in the burger. No sour cream, no jalapeños, no avocado, no pink slaw and the burger itself was very overcooked for medium well and dry as heck.
The fries must have been the last in the packet as they were over cooked scraps. I ate it because I was so hungry after waiting so long for the delivery, never again.

Amazing! The food was awesome!

Do not trust "honest" burger! Their brand name is Honest Burger but couldn't be further from reality

The vegan burger includes the Sides. I got charged EXTRA for chips!

Most DIShonest place EVER

Shame on you Honest Burger in The Cut a very hot day and not a busy busy time after 3 o clock and you couldn’t serve a nanna with her little granddaughter a glass of your home made lemonade.

My first visit was in Southwark, where I had a sit-in meal, a smash burger+bacon with rosemary fries, the second at South Kensington where I ordered one for takeaway. As I liked the first burger I had, I cbose the same again, and it was just as tasty.
The fries on both occasions however looked like the leftovers and scraps you get in a chippy, so not very honest to describe them as fries.
The takeaway was handed over late, and having to hang around the door with the delivery drivers to pick up my meal felt a little less premium than the price. It was very busy, so I understand the pressure on staff, but just send a later pick up time?
Mixed feelings: good burgers, substandard fries and service quality depends on how busy they are.

Absolutely bad service at Honest Burger Finsbury Park. 3 sets of customers who walked in after us were given menus and had orders taken. It’s such a shame that my children got to witness this and were asking if it’s because we are people of colour. I will not recommend anyone to go there at all. I was not expecting this kind of treatment especially on the day before my birthday. Am very disappointed. We left and crossed the road to COQFIGHTER & got great service & food there.

Such a shame that Honest have chosen to now only work with Uber Eats. We used to order all the time when they were with Deliveroo, and we thought we would finally give Uber Eats a try. The great flavour is still there but now it just comes late, soggy, and cold after numerous stops along the way. Don't think I'll bother again.

I went to the Dalston branch and the food came fresh and aesthetically pleasing. I enjoyed my burger and onion rings but unfortunately I am not such a fan of the rosemary fries. I think it would be good for customers if Honest Burgers provided the option of rosemary fries and plain ones to choose from. Overall, I was very satisfied with my food and found it delicious. Thank you.