www.hotel.info レビュー 

Ok.

Thak you Marko.

Best regards

Ivana

____________
Hy Marko,

my reservation number is 125417031.

I booked hotel at 28.03.2019. at 22:15.

Tomorow Hotel send me an email, first asking me to send credit card details like as the Card was not valid (what is incorrect, I contcted a Bank to see if there it is sam problem with credit card, and there was not!), and one minute later they have send me this text:

Dear Sir, We are sorry for the inconvenience. Unfortunately, our channel manager sends incorrect prices to HRS. We can offer you a room, but not at the price booked. Best Regards Grand Excelsior Munich Airport

After answering on this, they gave me a new offer, with biger price!

If it is their mistake, they should manage with it, not costumer!

Ivana

Responsive and competent customer service. Very impressed!

con hotel.info fino ad ora mi sono trovato sempre bene, affidabile

Very professional site. They provide good services with respect to the customer.

Tutto bene per quel che riguarda l'hotel, la prenotazione e la reception, personale molto gentile e competente.
Solo la gestione del parcheggio mi ha deluso : nel sito di hotel.de non c'era traccia del parcheggio, se gratuito o a pagamento, ed eventualmente il suo costo. Arrivato all'hotel mi hanno detto che era a pagamento, a 4 € l'ora !!
Grazie

Very good selection of hotels in Germany. So far prices have been good and booking is easy.

I would like to see more photos of individual rooms with a detailed bed arrangement description. I am always looking for 2 separate single beds and often it is unclear.

Buona esperienza come tipo di servizio, tempestività della notifica e offerta disponibile. Buono anche il feedback ad richiesta di informazioni che ho fatto all'assistenza clienti. Ho però fatto una ulteriore richiesta di informazione e non ho ricevuto risposta.

kleines Hotel in einem Altbau mit Flair und Zimmer-Einrichtung mit Ambiente.

Dopo un anno dal soggiorno abbiamo rinunciato al risarcimento per doppio pagamento (carta di credito, addebitato prima del soggiorno, e contanti al momento del check-out).
Pessima esperienza

Charged credit card.
Just before my trip to Germany (3 days before) somebody from the hotel I was making booking in tried to charge my credit card in advance. While the advert clearly said that it's not gonna be charged and I can pay for it manually.
Luckily, I didn't put enough money there at that exact moment and money were not lost.
The most crucial thing is that the person tried doing it 3 times.
1. the whole sum of money
2. 1000 euros
3. 500 euros.

To make it clear, I'm sure that it was made from the hotel, because it is shown in the history of my card (in the bank app).

Clear and simple to use website, browsed through the many hotels before selecting the best option for us. Clear hotel descriptions with lots of detail, reviews and maps. Good pricing (compared with other websites). All that I need for short hotel breaks.

Totally disgusted by the service of hotel info, I have 7 apartments which I paid £24,000 for yourselves to advertise my apartments on over 300 websites(never happened) then when i decided I didn't want to work with use the lady I was dealing with became aggressive/ harassed me/ logged into my booking.com site and continued to keep closing my apartments over Xmas and New YEAR, total breach of contract and fraud, justline this women's name is based in Brighton, this women is so unprofessional and just out to ruin people's hard earned businesses, I shall be taking legal action.

Prenotazione veloce ed immediata, comoda la possibilità di cancellazione il giorno stesso dell'arrivo.
Per quanto riguarda l'hotel: ottima posizione, in centro città, camere confortevoli e pulitissime. Colazione straordinaria.

Très bien , simple et efficace .

reliable and easy functioning and you can reserve in many hotels without credit cards.

Information claire
Réservation rapide

Someone was using my information to make a reservation and I kept trying to get in contact with them, letting them know that there was someone unlawfully, and without my authorization but they did NOTHING!

I contacted the hotel to let them know and all I can do is pray.
120452193

Real price / real discount :)

sistema semplice e diretto. molto buono.