We stayed at Villa Graziadio Executive Center at Pepperdine University from Sept.18th to the 19th. We were charged $468 for a horrible, dirty, disgusting room and Hotel Planner promised we would get o... ãã£ãšèŠã
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Ricardo is the perfect person for helping people with their hotel reservations. I called to book a certain hotel but he said it was full. He then offered to find another hotel for me! Great serv... ãã£ãšèŠã
Shinette did a wonderful job helping me navigate motels and pet policies for my upcoming mini vacay to enchanted Rock! She was very very nice and very very accommodating and I really appreciated her h... ãã£ãšèŠã
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My decision to find a hotel was last minute during my drive across country. Hotel planner provided multiple options that made it quick and easy to find an awesome location close to my route of travel.... ãã£ãšèŠã
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HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique âClosed User Groupâ discount rates.
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11780 U.S. Hwy 1 N N600, 33408, Palm Beach Gardens, ç±³åœ
- 1-866-684-9824
- Reviews@HotelPlanner.com
- www.hotelplanner.com
4.2
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Jenelyn was excellent
Jenelyn was excellent. She was efficient, thorough, and courteous. Well done Jenelyn!!
2026幎10æ11æ¥
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HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Shinette did a wonderful job helping me find a pet friendly motel
Shinette did a wonderful job helping me navigate motels and pet policies for my upcoming mini vacay to enchanted Rock! She was very very nice and very very accommodating and I really appreciated her help. Me and my little lucy bear could not be more excited to visit the park!
2026幎10æ10æ¥
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HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
My son and 7 year old grandson wereâŠ
My son and 7 year old grandson were stuck in the traffic on the 260 due to a tragic accident. I called all hotels in Payson and all were booked. Russell was amazingly empathic and so very calming and was able to provide the last room available. As a worried mom he was a true angel!!!! Thank you so very much Russell!!
2026幎10æ9æ¥
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HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Not worth the trouble
She made me go
Through the trouble of entering my info twice and then my room was taken. We had to start all over.
2026幎10æ9æ¥
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HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Fe Maycel
Fe Maycel, the lovely young woman who assisted with my reservation was knowledgeable, polite, efficient and friendly - it was a pleasure speaking to her and I appreciated that she found us another hotel in the general area of the hotel we initially wanted to stay given that it was booked. A very positive experience!
2026幎10æ9æ¥
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HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
My stay was accommodating
My stay was accommodating. The management was very helpful. However when I registered online for 3 nights I thought the price for each night was $69.50. When I got to the hotel it was $127 for the first night. I needed to cancel the 2 nights and that was handled very well. I found the online explanation of your billing procedure very confusing.
2026幎10æ3æ¥
HotelPlanner.com ããã®åç
Thank you for taking the time to reach out and providing us with valuable feedback!
Kindly,
Briana S.
hoot game cool
2026幎10æ9æ¥
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HotelPlanner.com ããã®åç
Greetings Shaci,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Melanie P.
Easy check in
Easy check in. Friendly staff. Clean rooms. The location is right across the street from the American Airlines Center. I wasn't attending anything there but now I know where to stay when I do! Beautiful hotel.
2026幎10æ5æ¥
HotelPlanner.com ããã®åç
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Website was easy to use.
2026幎10æ6æ¥
HotelPlanner.com ããã®åç
Weâre so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
This was all lies
This was all lies. I did not get a chance to review the cost before agreeing. I do not want this and want it cancelled immediately. This is really nasty.
2026幎10æ7æ¥
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HotelPlanner.com ããã®åç
Iâd love to help! I have searched our system but I am having a hard time finding your reservation with the information provided. Please provide me with one of the following:
The itinerary number beginning in H for your reservation
The phone number associated with your reservation
The email associated with your reservation
The hotel name and dates of stay
Please feel free to contact us directly at Reviews@HotelPlanner.com. I look forward to hearing back from you and assisting!
Kindly,
Briana S.
My decision to find a hotel was lastâŠ
My decision to find a hotel was last minute during my drive across country. Hotel planner provided multiple options that made it quick and easy to find an awesome location close to my route of travel. The hotel was in a quiet location away from the normal traffic, and the staff was awesome.
2026幎10æ4æ¥
HotelPlanner.com ããã®åç
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
There's compassion for the sufferingâŠ
There's compassion for the suffering and understanding for the homeless.
2026幎10æ5æ¥
HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
I got a great rate and the service wasâŠ
I got a great rate and the service was spot on
2026幎10æ5æ¥
HotelPlanner.com ããã®åç
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner.com to be a part of your travel plans!
Kindly,
Briana S.
Incorrect emaii as to where l was stayiing
You sent me the wrong email saying l was staying at the Super 8 Windhamn down the road l was on the phone over two hours trying to speak with someone with no satisfaction finally I felt l was being scammed so l locked my card this should not happen Iâm 86 years old and was really upset now you let me know what can be done about this
2026幎10æ3æ¥
HotelPlanner.com ããã®åç
We appreciate you bringing this to our attention and value your feedback. We have looked into this issue and see that our team is currently working on resolving this for you and will be in communication via email. We appreciate your patience and understanding.
Kindly,
Briana S.
Tammy was absolutely great
Tammy was absolutely great, she was patient and courteous. She did all she could on her end to an accommodate me. Iâm extremely appreciative.
2026幎10æ5æ¥
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HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly
Melanie P.
Did a great job communicating and wasâŠ
Did a great job communicating and was patient and kind
2026幎10æ4æ¥
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HotelPlanner.com ããã®åç
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
HotelPlanner.com ããã®åç
Thank you for taking the time to reach out and providing us with valuable feedback!
Kindly,
Briana S.
Great job well done
2026幎10æ4æ¥
èªçºçãªã¬ãã¥ãŒ
HotelPlanner.com ããã®åç
Weâre so happy to hear from you! We always strive to provide the best service and are glad to hear our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Very Efficient.
2026幎10æ1æ¥
HotelPlanner.com ããã®åç
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
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