The agent gave me lots of misinformation and charged me almost twice the actual rate. She also told me there was only one left, and that is not even close to true. Finally the Fairbridge hotel is bey... ãã£ãšèŠã
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He knew that I had special needs like a handicap accessible room and a king bed and I was grateful that he found one for me. He was very thorough and professional and checked around all locations to f... ãã£ãšèŠã
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Ricardo is the perfect person for helping people with their hotel reservations. I called to book a certain hotel but he said it was full. He then offered to find another hotel for me! Great serv... ãã£ãšèŠã
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Shinette did a wonderful job helping me navigate motels and pet policies for my upcoming mini vacay to enchanted Rock! She was very very nice and very very accommodating and I really appreciated her h... ãã£ãšèŠã
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HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique âClosed User Groupâ discount rates.
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11780 U.S. Hwy 1 N N600, 33408, Palm Beach Gardens, ç±³åœ
- 1-866-684-9824
- Reviews@HotelPlanner.com
- www.hotelplanner.com
4.2
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Great perfect easy thank you
2026幎9æ6æ¥
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HotelPlanner.com ããã®åç
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Very courteous and helpful
2026幎9æ6æ¥
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HotelPlanner.com ããã®åç
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Was assured I could shorten my stayâŠ
Was assured I could shorten my stay with 24 hour notice after the initial night. Tried to initiate refund through website and telephone. DO NOT BOOK WITH THIS COMPANY.
2026幎5æ27æ¥
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HotelPlanner.com ããã®åç
Iâd love to help! I have searched our system but I am having a hard time finding your reservation with the information provided. Please provide me with the itinerary number beginning in H for your reservation, feel free to contact us at Reviews@HotelPlanner.com. I look forward to hearing back from you and assisting!
Kindly,
Briana S.
Inconvenience
I'm having some repairs made to my house. I booked and paid for the room. Once I arrived, I was informed that local residents CAN NOT rent rooms. It took 2 seconds to take my payment but I must wait up to 15 days for a refund.
2026幎9æ4æ¥
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HotelPlanner.com ããã®åç
We appreciate you bringing this to our attention and value your feedback. We will thoroughly review your case and we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
She was so very Respectful And took theâŠ
She was so very Respectful And took the time to help me understand what's going on
2026幎9æ4æ¥
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HotelPlanner.com ããã®åç
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Sounded computerized wanted early checkâŠ
Sounded computerized wanted early check in no human to talk to
2026幎9æ4æ¥
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HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Jack was pleasant and I was able toâŠ
Jack was pleasant and I was able to make my reservation
2026幎9æ4æ¥
èªçºçãªã¬ãã¥ãŒ
HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
My issue was resolved quickly while IâŠ
My issue was resolved quickly while I waited on the line. Juan was patient knowledgable and efficient.
From one very satisfied customer
2026幎9æ3æ¥
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HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
We did it online and everything wentâŠ
We did it online and everything went smoothly. Got my confirmation very quickly and everything was correct.
2026幎8æ28æ¥
HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
HotelPlanner.com ããã®åç
Greetings Lynn,
We're so happy to hear from you! We strive to provide the best service from our guests, and we're glad our efforts are being noticed. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie P.
Great customer service
Anthony was very kind, professional and informative! Probably the easiest process to book a room, if I could give more than 5 stars I would.
2026幎9æ3æ¥
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HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
absolutely useless
absolutely useless, all i get are phone numbers which are not recognised . when i do find a uk number i spent ages on the phone and he was supposed to send me an email , which never arrived. the chat bot was supposed to get back to me , didn't happen. all i get from support is an automated email with no information only different phone numbers which are not recognised . stating to think this is one big scam
doesn't surprise me in the least that you can't find my information 504966. par for the course
2026幎9æ3æ¥
èªçºçãªã¬ãã¥ãŒ
HotelPlanner.com ããã®åç
Greetings,
Weâd love to help! We have searched our system, but we are having difficulty finding your reservation with the information you provided. Please provide the itinerary number for your reservation, beginning with H. Feel free to contact us at Reviews@HotelPlanner.com. We look forward to hearing back from you and assisting!
Kindly,
Melanie P.
Booking process
The ease in extending out stay and the great attitude by the nite staff
2026幎8æ28æ¥
HotelPlanner.com ããã®åç
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Good job from Mark who was making myâŠ
Good job from Mark who was making my reservation at La Quinta inn suit hotel in Florida Lauderdale FL
2026幎9æ2æ¥
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HotelPlanner.com ããã®åç
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
They gave me a military discount.
2026幎9æ1æ¥
HotelPlanner.com ããã®åç
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Rip off
Rip off. Third party site. Way over priced. Will never use again.
2026幎9æ2æ¥
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HotelPlanner.com ããã®åç
Thank you for taking the time to reach out and providing us with valuable feedback!
Kindly,
Briana S.
Gave us lots of options for a weddingâŠ
Gave us lots of options for a wedding with one monthâs notice.
2026幎9æ1æ¥
HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
The staff member was very patient
The staff member was very patient, calm, and kind.
2026幎9æ2æ¥
èªçºçãªã¬ãã¥ãŒ
HotelPlanner.com ããã®åç
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Very nice voice and knowledgeable.
2026幎9æ2æ¥
èªçºçãªã¬ãã¥ãŒ
HotelPlanner.com ããã®åç
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
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