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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

After a terrible start with trying to organise a repair by phone, taking 4 days and many calls to get an appointment we finally had a great result. Our technician Villi was so friendly, polite and kn... もっと見る

5つ星のうち5の評価

We have never regretted having our HRV system installed in our house. Even with double glazing we used to get condensation on our window sills in cooler weather. As soon as HRV was operating there was... もっと見る

5つ星のうち5の評価

First installed 3 years ago. Excellant results in all claimed facits. Also wonderful quick support and after service. Recent visit by James regarding possible upgrade. Lovely to deal with. Full in... もっと見る

企業が回答しました

5つ星のうち5の評価

Awesome company to deal with. My old unit was no longer working so the technician sent all details to my Insurance company not once but three times. When I finally got the claim done HRV Taranaki were... もっと見る

企業情報

  1. 冷暖房空調設備施工請負業者
  2. ・
  3. エアコン請負業者
  4. ボイラー提供業者
  5. 空調システム提供業者

当該企業による記述

HRV is here to help all New Zealanders make their homes drier, filled with filtered air and much more comfortable to live in. We've been dedicated to this mission since 2003 and have helped over 500,000 Kiwis achieve this. We work alongside our customers to understand what they need, then recommend a solution that does the job. This could include ventilation, extraction, heat transfer, heat pumps / air conditioning, panel heating, or a combination of products so you’ll love the feeling of coming home.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

154件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(154)

過去12か月のレビュー数: 29件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great investment for the Whanau’s Well-being.

Excellent service. Good communication. However the product speaks for itself. The HRV system keeps my parents home warm and cosey with no condensation. Installed 2 years ago.
Absolutely highly recommend.
Great investment for the Whanau’s well- being.

2025年5月20日
自発的なレビュー
5つ星のうち5の評価

Vortex bathroom Fan

Recently spent a lot of money to renovate our bathroom and asked the sparky to install a good extraction fan as we have an old house, anyway long story short it didn’t work! I knew about the HRV vortex as it was mentioned when we initially installed our ventilation system a few years back, been installed now for a couple of weeks and the difference is amazing! we’ve gone from mouldy wet walls to nice dry ones!! in hindsight I should’ve just got one of these installed during the renovation and saved myself money in the long run! Installers were friendly and knowledgeable.

2025年8月6日
自発的なレビュー
5つ星のうち5の評価

The ventiltion system made a huge difference

We had a ventilation system installed and it made a huge difference in our house. Our house is warmer, and less damp and we have noticed an improvement in ours and our little kids health. The staff were all so nice and made the whole process so easy.

2025年5月1日
自発的なレビュー
HRV ロゴ

HRV からの回答

Fantastic to hear the difference it’s made for your family and home, thanks for the kind words!

-The team @ HRV

5つ星のうち5の評価

Return Customers

As a return customer we already knew how marvelous the HRV system is. Sales person really knew her stuff and was great to deal with. Would highly recommend HRV. It has made both homes we lived in healthier. Installation was quick and easy, by helpful and friendly staff

2025年1月29日
自発的なレビュー
HRV ロゴ

HRV からの回答

We love hearing from return customers, thanks for trusting us again and for the recommendation!

-The team @ HRV

5つ星のうち5の評価

Honesty.

Honesty.
Once the Consultant arrived onsite, it became apparent my property wasn't suitable for an HRV system.
This was explained to me in simple terms, which I appreciated.
Once I make the changes necessary, I'll make sure to contact HRV.

2025年7月28日
自発的なレビュー
HRV ロゴ

HRV からの回答

Thanks for your understanding and kind words, we’ll be here when you’re ready!

-The team @ HRV

5つ星のうち5の評価

Continued satisfaction.

We've had our HRV system for over a decade and recently had the filters replaced. The system continues to operate as well as it did when we had it installed and even with the very cold winter we're experiencing there is very little condensation on our windows. We're very happy with HRV.

2025年8月13日
自発的なレビュー
HRV ロゴ

HRV からの回答

Great to hear your system is still performing so well after all these years!

-The team @ HRV

5つ星のうち5の評価

The people of HRV Northland are some of…

The people of HRV Northland are some of the nicest, friendliest people I have ever dealt with. Whether it’s a phone call or a home service visit I always feel like I’m a top priority. Best customer service around.

2025年4月8日
自発的なレビュー
HRV ロゴ

HRV からの回答

Thanks for the amazing feedback! We’ll be sure to share this with our Northland team.

-The team @ HRV

5つ星のうち5の評価

Experience and skill combined with good people skills.

The person we had was so helpful and experienced. He was kind and thoughtful and treated us with respect. He also knew what he was doing and had brought all the tools and equipment he needed with him. At the end he showed us the degree of complexity he was working with. eg very dusty filters.

2025年6月17日
自発的なレビュー
HRV ロゴ

HRV からの回答

Great to hear you were well looked after and informed throughout the process!

-The team @ HRV

5つ星のうち5の評価

HRV multiple products

When shifting houses, asked for HRV to come and look at new house for install of HRV/Water Filter System/bathroom extractors. As we had an HRV system in our existing house and it was brilliant. Staff came out and viewed, gave us indication of pricing, timeframe etc. Super helpful and very professional. Installs went exceptionally well and really pleased. As it was getting colder asked about the heat transfer system that can be added to the HRV system. Again no hassles, everyone very professional and helpful. Install painless and system working really well. Would recommend HRV Canterbury to anyone considering a new build or retro fitting into existing house.

2025年2月10日
自発的なレビュー
HRV ロゴ

HRV からの回答

Thanks for trusting us again in your new home!

-The team @ HRV

5つ星のうち5の評価

Hrv Chch

They did exactly what they said, efficient, friendly lovely company. Love the hrv.

2025年6月24日
自発的なレビュー
HRV ロゴ

HRV からの回答

Thanks for the awesome feedback!

-The team @ HRV

5つ星のうち5の評価

Filter replacement

Contractor went out of his way to be helpful. Was friendly quick and efficient

2025年7月30日
自発的なレビュー
HRV ロゴ

HRV からの回答

Great to hear! We’ll be sure to pass your kind words on to the team.

-The team @ HRV

5つ星のうち1の評価

Our HRV has come apart

Our HRV has come apart, the pipes are not connected to the motor, bottom of the motor has fallen off (photographice evidence was given), which means there is no filtered air in the house. HRV won't stand by their service workmanship without a callout fee. Very disappointed!

2025年7月24日
自発的なレビュー
HRV ロゴ

HRV からの回答

Hi Deborah,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We’d really like the opportunity to look into this further and see how we can make things right.

We have requested your details but haven't heard from you. When you have a moment, could you please send an email to marketing@hrv.co.nz with your name, contact details, and address?

We appreciate your patience and hope to resolve this as soon as possible.

-The team @ HRV

5つ星のうち5の評価

Fantastic service and good advise.

Fantastic service and good advise.
Highly recommend
Truely a great company to deal with.

2025年5月15日
自発的なレビュー
HRV ロゴ

HRV からの回答

Thanks for the high praise and recommendation! We’re glad we could help.

-The team @ HRV

5つ星のうち5の評価

Knowledgeable and professional

Friendly helpful staff to help understand what I needed . Michael was really helpful and gave me some other options that I hadn’t thought of. The quality of workmanship was great and I was kept up to date throughout the whole process. Found them to be extremely knowledgeable and professional

2025年3月18日
自発的なレビュー
HRV ロゴ

HRV からの回答

Thanks for the great feedback! We’ll make sure the team hear your kind words.

-The team @ HRV

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