HRV レビュー 

We had HRV installed in our previous home in Wellington and as a result we had no condensation issues. It was regularly serviced. On selling our home in Wellington and buying a new built in Napier, we decided to install HRV (based on our previous good experience with an HRV system, comparisons with other available systems - Smart Vent and DVS and comments from friends) in our new home. We arranged an appointment with the local HRV sales representative. He inspected our home and discussed with us the HRV options. There was no hard- sell and he provided us with a prompt quote (with significant discount for Automobile Association (AA) membership). We accepted the quote, and an installation date/time was agreed upon. HRV confirmed the date in writing and a reminder was received by us a couple of days before installation. The HRV installers contacted us on the day of installation prior to their arrival at our home to update us on the actual time they would arrive. The installation was undertaken in a professional manner within two hours and there were no issues or mess to clean up. We appreciated the short training session on the system by the installers, and we have had no problems with the system. We have experienced no condensation since installing the system.

The service I had from the begiining to the end of installation was very good.

The chap selling to us was enthusiastic and knowledgeable. We were kept informed as to when the installation would take place and the installers were quick and efficient. Mind you, we didn’t take any convincing. I’ve moved three times and this is the third HRV I’ve had installed!

Amazing product, no condensation anymore and noticeably better air quality. Friendly and knowledgeable installers who worked hard to complete the job quickly.

My only regret is I didn’t do it sooner.

We felt we were listened to and the problem dealt with. The service person was really nice to deal with and she gave us confidence she was competent to do whatever was needed.

I had a really positive experience from James from HRV. From the initial consultation to the final installation, the process was straightforward and easy to understand. The team explained everything clearly, including how the ventilation system works and what would be best suited for our home. There was no pressure just helpful advice. What made the experience great was the professionalism of the staff. They were punctual, respectful of our home, and took the time to answer all our questions. Communication was excellent throughout, and the installation was done neatly and on time. HRV is doing a great job at making home ventilation more accessible and understandable for everyday homeowners. Their customer service stands out, and the system itself is already making a noticeable difference in the air quality and comfort of our home. I highly recommend HRV for anyone looking to improve their home’s air quality.

The whole process was great with HRV so far. Mal was very informative and explained the product in great detail, but also understandable, when explaining the needs for our home. He also answered any questions we had. The process has been smooth and the communication from the team very clear. Can't wait for the system to the installed!

I have only had positive experiences with HRV. I installed an HRV system in my previous home and since moving I have installed another HRV and now looking to install a new heat pump. The consultants know their products and are knowledgeable in their recommendations. I am notified when it is time to replace/check the filter systems. Any issues are responded to in a timely manner. Keep up the good work!

Very friendly, helpful, and great customer experience. Great product, has made life a more enjoyable and warmer environment over winter, and cooler in summer. Love it.

A first - the technician was early! V thorough and efficient, also asked if I had condensation issues and adjusted vents to counterattack this! Lovely manner, highly recommend

Love my HRV, definitely worth it. They were really helpful with my HRV replacement, customer service was so helpful.

When the did the replacement they were super fast. 0 hassle.

Amazing service, excellent product

Great experience with the crew who did the install

Great service from HRV, friendly and helpful got to the problem, fixed and back to clean dryer home. Thanks HRV

Team member was experienced, friendly and they slotted us in very quickly. Would definitely recommend

We've had HRV systems in our last 2 homes & have only had 1 minor fault, which was fixed quickly at no cost to us even though the system was out of the warranty period (by a month or 2).
We just had our current system serviced & the filter replaced. The technician arrived exactly on time, was really friendly & had the job done quickly.

Always great service, friendly and knowledge service people - answer all your questions without hesitation. We have been clients of theirs for close to 20 years I think and have never had an issue. Great company.

Great friendly service clean tidy install great information very happy with product and difference it's made

from initial contact this company went the extra mile. fast efficient service and friendly staff made the process easy and trouble free

Great service, from discussing options of placement and product. Kept me fully up-to-date through the process from initial query to install. HRV people were very friendly. Highly recommend!