Rang as I got a text reminder of home insurance options in August on back of a call to me some time previous when I advised my insurance was up for renewal Sep probably whilst dealing with car insura... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ryan took the time to explain,in detail, exactly what I was covered in my new car insurance policy. This was refreshing as some of the comparison sites I had used, pushed me in to insurance packages t... もっと見る
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Easy to connect to via phone. Excellent service in that they were able to access my quote obtained online & proceed from there. Very friendly & helpful adviser.
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Firstly it was a pleasure to speak with someone and not a machine. Secondly, Sam who I was speaking to put me through all the process, no fuss no stress of understanding the mine field of choosing the... もっと見る
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企業情報
当該企業による記述
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
連絡先
Jubilee Road 4, BT23 4WN, Newtownards, 英国
- www.hughesinsurance.co.uk
4.8
優良
749件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy, smooth process
Easy, smooth quotation process and excellent service from an actual human being when I decided to go ahead with the policy!
2026年6月9日
Hughes Insurance からの回答
Thank you so much for your kind words! We're delighted to hear that you found the quotation process easy and smooth, and that our team provided you with excellent service.
If you need any further assistance with your policy or have any questions, please don’t hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
I was treated efficiently and quickly…
I was treated efficiently and quickly my car insurance was activated
2026年5月31日
Hughes Insurance からの回答
Thank you for your kind feedback. We're delighted to hear that your car insurance was activated efficiently and quickly.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Happy Customer
It was an easy process getting car insurance through Hughes. Competitive price and customer service was friendly and helpful.
2026年6月6日
Hughes Insurance からの回答
Thank you for sharing your positive experience. We're delighted to hear that you found the car insurance process easy and that our team provided friendly and helpful service. Offering competitive prices and excellent customer care is very important to us, and your feedback reaffirms our commitment.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Great service from Hughes
I'm very happy with the service I got from Hughes for car insurance. The staff were really helpful and are always available to talk to. The price was good too. It's very reassuring being with Hughes.
2026年5月29日
Hughes Insurance からの回答
Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that our staff were helpful and always available to assist you, and that you found our pricing to be good. Your reassurance and satisfaction mean a lot to us.
If you ever need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards,
Michelle @ Hughes Insurance
qoted online price and contacted by…
qoted online price and contacted by phone and got an even better deal. easy to talk to and everything explained clearly.
2026年5月29日
Hughes Insurance からの回答
Thank you so much for taking the time to share your experience with us. I’m delighted to hear that you found our team easy to talk to and that everything was explained clearly. It’s great to know that we could offer you an even better deal than the one you found online!
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Michelle @ Hughes Insurance
Better price through the Hughes Website
I called Hughes Insurance for a car quote. The adviser was very friendly and helpful and gave me a price which was higher than my current insurer with no pressure to buy. However I decided to try online through their website and was quoted a better price which was about £50 less. I rang Hughes and got my insurance for the cheaper price giving them the quote number. The advisor went through the policy again to make sure I had everything covered and had great patience when I asked her questions.I decided to buy as I was happy with the extras they provided included in the cover compared to other companies especially their UK and Ireland breakdown cover. I believe if you go online through their website you may get a discounted price.
2026年6月3日
Hughes Insurance からの回答
Thank you for your feedback regarding your experience. We're pleased to know the advisers were friendly and patient, and that you found a policy that suits you at a better price online. It's great that they took the time to ensure you had the right coverage without any pressure.
If you need any further assistance or have any questions, please feel free to contact us anytime.
Kind regards,
Darren @ Hughes Insurance
The first call with Steven was so…
The first call with Steven was so enlightening so informative,the second call l think her name wasJennefer was again so helpful and pleasant.the two people mentioned are some advertisement for the company.
2026年6月4日
Hughes Insurance からの回答
Thank you so much for your kind words and positive feedback. We're delighted to hear that Steven and Jennifer were able to provide you with helpful and informative support. It's always our aim to offer excellent service, and your comments are greatly appreciated.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Frenulum and helpful colleague
2026年6月4日
Hughes Insurance からの回答
Thank you for sharing your experience. We're glad to hear that our colleague was helpful during your interaction. We always aim to provide excellent service and your kind words mean a lot to the team.
If you have any further questions or need assistance, please do not hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Very helpful and understanding staff…
Very helpful and understanding staff making the job easy work and great overall price. Thank You
2026年6月4日
Hughes Insurance からの回答
Thank you so much for your kind words! We're delighted to hear that our team made the process easy for you and that you were happy with the price.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance からの回答
Thank you for your kind words! We're glad to hear that Mitchell was able to assist you effectively yesterday.
If you need any further help or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Very helpful good customer service and…
Very helpful good customer service and very keen prices for insurance for car im happy to stay with u for long as possible thankyou very much
2026年6月3日
Hughes Insurance からの回答
Thank you so much for your kind words! We're delighted to hear that you found our service helpful and our prices keen. We truly appreciate your loyalty and look forward to supporting you with your car insurance for many years to come.
If you have any questions or queries regarding your policy, don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Great service
Benjamin sorted my car insurance within a phone call. He was very approachable, efficient and professional. Time was taken to explain everything in clear terms.
A brilliant customer service from a local company.
2026年5月27日
Hughes Insurance からの回答
Thank you so much for your kind words and positive feedback. We're delighted to hear that Benjamin was able to assist you efficiently and explained everything clearly. Providing excellent, approachable service is very important to us at Hughes.
If you need any further assistance with your car insurance or anything else, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance からの回答
Thank you for taking the time to provide a review and for rating us a 4* company.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Hughes Insurance
Gave it 4 but did think of a 3.
Gave it 4 but did think of a 3.
I eventually got a girl who got me sorted with my car insurance who was pleasant and efficient.
Prior to this I got a guy named Curtis who I had a conversation with on and off for a few days. He questioned me on things I felt had no relation to car insurance. When he called me back he didn’t seem to remember our last conversation and did not follow up on the lower price I was offered online. I almost did not come back.
Note also I was not given the price I was offered online !
2026年6月3日
Hughes Insurance からの回答
Thank you for your honest feedback and for taking the time to share your experience with us. I’m glad to hear that the team member who eventually assisted you was pleasant and efficient.
I’m sorry to hear that your initial interaction with Curtis did not meet your expectations, and I understand how frustrating it must have been to feel questioned on unrelated matters and to experience a lack of continuity in your conversations. Additionally, I sincerely apologise for not providing you the online price you were offered.
Please feel free to reach out to me directly if you have any further concerns or questions.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance からの回答
Thank you so much for your kind words and positive feedback about your experience. We're delighted to hear that you found our service competent, courteous, and efficient, and that you were happy with the price.
If you need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Friendly and helpful staff member.
2026年6月2日
Hughes Insurance からの回答
Thank you for your kind words! We're delighted to hear that you found our staff friendly and helpful. If you have any further questions or need assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance からの回答
Thank you for taking the time to provide a review and for rating us a 5* company.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance からの回答
Thank you for your positive feedback. We’re delighted to hear from you and look forward to continuing to support you with your insurance. Please feel free to reach out anytime if you need assistance.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance からの回答
Thank you so much for your kind words! We're delighted to hear that you are pleased with our service. If you need any further assistance with your policy or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
It was straightforward the customer…
It was straightforward the customer Service and sales team helpful and price is not bad
2026年5月26日
Hughes Insurance からの回答
Thank you for your kind feedback! We're delighted to hear that you found our customer service and sales team helpful and that you’re happy with the price.
If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
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