International Biosciences レビュー 44

TrustScore 5段階評価の3

3.1

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5つ星のうち5の評価

I had a lot of questions prior to ordering the test which the team at IBDNA promptly responded. On the basis of that I purchased the test and very satisfied with the service.

企業が回答しました

5つ星のうち1の評価

FATE ATTENZIONE!!!!!!!!Purtroppo non posso scrivere una recensione postiva su quella che definirei un vero e proprio inganno !!! dopo aver mandato il campione del mio cane (taglia 6 kg probabile inc... もっと見る

企業が回答しました

5つ星のうち5の評価

I searched for a DNA site to test my mixed breed rescue dog. Int'l Biosciences came highup the list and the information and ease of use of the website made me order a kit. Notifications ad updates by... もっと見る

5つ星のうち1の評価

Worst decision I've ever made in regards to testing, not only are they rude and unforgiving, they refused to give me back 214 dollars that they took unlawfully from my account, after taking 398 unlawf... もっと見る

企業情報

  1. 父性検査サービス

さまざまな外部ソースから提供された情報

International Biosciences is a leading UK based DNA testing provider. A range of DNA tests are available for legal purposes, peace of mind purposes or even immigration. Tests include paternity testing, non invasive prenatal paternity testing, court approved DNA testing, sibling tests as well as genetic health testing


連絡先

3.1

まあまあ

TrustScore 5段階評価の3

44件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

I had a lot of questions prior to…

I had a lot of questions prior to ordering the test which the team at IBDNA promptly responded. On the basis of that I purchased the test and very satisfied with the service.

2023年4月24日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Thank you for the five star review. We are always to happy to hear back from our clients with such positive comments as it spurs the team to continue giving our clients the best service possible.

5つ星のうち1の評価

Assolutamente non vi affidate a loro!!!!!!

FATE ATTENZIONE!!!!!!!!Purtroppo non posso scrivere una recensione postiva su quella che definirei un vero e proprio inganno !!! dopo aver mandato il campione del mio cane (taglia 6 kg probabile incrocio Jack Russell) attendo le 3 settimane da loro dichiarate e ricevo il primo risultato del test. Secondo loro il mio cane e' un incorcio con Alano,Mastino,Bullmastiff,Black and Tan Coonhound. Ora conoscendo le razza dal peso minimo di 50 kg faccio presente come evidentemente ci sia stato un errore o uno scambio dei test, chiedo quindi che venga ripetuto il test. Il secondo risultato mi aspettavo fosse piu' veritiero ma sono uscite nuovamente razze non compatibili con la taglia del mio cane ossia: pastore belga, san bernardo , alano.
E' stato da me chiesto quindi un parziale rimborso visto l’inganno di cui sono stata vittima ma ovviamente non hanno risposto. Faro' fare degli accertamenti dalle autorita' competenti .
RETTIFICA MI E' STATO EMESSO IL RIMBORSO.

2023年5月18日
International Biosciences ロゴ

International Biosciences からの回答

Grazie per aver aggiornato la sua recensione. Ci fa piacere sapere che la situazione è stata risolta e che ha ricevuto il rimborso completo.

Desideriamo comunque sottolineare che i nostri test sono eseguiti in laboratori geneticamente accreditati, utilizzando metodologie scientifiche rigorose. I risultati riflettono esclusivamente il profilo genetico presente nel campione fornito e non tengono conto di foto, taglia o aspetto fisico del cane, proprio per garantire l’imparzialità del processo.

Sappiamo che i risultati di un test del DNA possono sorprendere, soprattutto in cani meticci, dove le razze presenti nel patrimonio genetico possono non essere immediatamente visibili. Tuttavia, il nostro team è sempre disponibile a fornire chiarimenti, come abbiamo fatto nel suo caso, portando a una risoluzione soddisfacente.

Restiamo a disposizione per qualsiasi ulteriore domanda e le auguriamo il meglio.

Cordiali saluti, easyDNA

5つ星のうち1の評価

Pet dna test absolute scam

Their doggy DNA test said my tiny 7kg white dog is a rottweiler, absolute scam. Do not trust. I didn't provide them any description/ details / or picture of dog before the test..and its like they picked a random result. Their response was their generic response to these doggy dna complaints ... dog big gene pool blah blah email they send everyone who complains. Do Not Trust. Scam.

2023年3月31日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Thank you for your feedback. While we understand your surprise with the results, we must respectfully and clearly state that we do not accept your claims.

All of our pet DNA tests are conducted through ISO-accredited laboratories, which meet strict international standards for scientific accuracy and reliability. These labs undergo extensive accreditation procedures and quality controls to ensure the credibility of their testing methodologies and reports.

The results provided are based solely on the genetic material extracted from the sample you submitted. No photos, descriptions, or external data are ever used or factored into the analysis. As with all DNA testing, outcomes can occasionally reveal unexpected genetic contributions due to complex breed inheritance patterns—especially in mixed breeds.

Lastly, we take accusations of being a “scam” very seriously. Publicly labeling a scientifically validated service as such may be considered defamatory and legally actionable, particularly when the claim is unfounded.

If you would like us to review your specific case in more detail, we welcome you to contact our support team directly via info@easydna.com.

Best regards, easyDNA Management Team.

5つ星のうち5の評価

Great service!

I found this company to be excellent. There were no hidden costs and they made it very clear what they could and couldn’t do. The instructions were very clear, and results returns promptly.

2022年5月17日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Thank you for the great review! We appreciate your comments very much.

5つ星のうち1の評価

Worst decision I've ever made in…

Worst decision I've ever made in regards to testing, not only are they rude and unforgiving, they refused to give me back 214 dollars that they took unlawfully from my account, after taking 398 unlawfully from my account, due to "conversion error". The 398 took 5 phone calls and two weeks to get back. They refused to give the 214 back entirely. DO NOT TRUST THIS ORGANISATION THEY WILL TAKE YOUR MONEY AND ACT LIKE NOTHING HAPPENED.

2021年9月29日
自発的なレビュー
5つ星のうち5の評価

Highly accurate

Ordered a twin zygosity testing for my curiosity of my twins. I know they MCDA but through this test, I can confirm that they're definitely identical. Highly accurate. Happy with their service and very keen.

2021年9月28日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Thank you for your positive review of IBDNA UK. We have a number of clients for our Twins DNA Test and it is always very interesting to hear their reactions after they find out the result!

5つ星のうち5の評価

Finally felling complete

After years of searching i finally found my biological dad and i can say its defiantly him thanks to international bioscience as i asked on my Facebook my friend said she got a dna test from international bioscience so i looked for them and decided to go with them i received my results very quickly i really would recommend this company.. good customer service easy to use and very quick responses am so happy that the last piece of my jigsaw has been confirmed and found :)

2020年7月23日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Dear Linda thank you for the great review of IBDNA UK and we are extremely glad to have been of assistance in solving the last piece of your puzzle!

5つ星のうち5の評価

Despite all that is going on in the…

Despite all that is going on in the world right now IBDNA still managed to turn around the results 3 days early meaning I could enjoy bank holiday weekend without uncertainty. Great service thank you

2020年5月25日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Thank you for your 5-star review and kind comments. Despite the difficulties we are encountering during this period, at IBDNA UK we are still trying to give our customers the best experience possible.

5つ星のうち5の評価

International Biosciences ,Always delivering

International Biosciences was referred by a friend for my relationship testing. On contacting them in midst of the Covid-19 outbreak, They delivered more than expected even when ALL offices were closed.(work from home). Email communications were highly recommended. Peace of Mind testing,Gives peace of Mind living. Thanks Promise Igiegbowa

2020年4月19日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Thank you for your great review. Even though the Covid-19 situation has brought some logistical challenges the team at International Biosciences UK are working hard to ensure that our clients still get the same great level of service!

5つ星のうち1の評価

Assolutamente inattendibile

Mi chiedo come sia possibile che un cane di 25 kg (a soli 7 mesi!) incrocio di pastori da conduzione, possa essere risultato una composizione di Cavalier King, Chihuahua e Barboncino...E solo in minima parte Pastore Tedesco e Border Collie.
Avevo già fatto il test col precedente mio cane (incrocio Collie) ed era risultato essere un livello 2 Pastore Tedesco.
Ho voluto riprovare ma ho avuto la conferma. Assolutamente inattendibile!

2019年9月14日
自発的なレビュー
5つ星のうち5の評価

Grandioso!

Sono partita un po' scettica rispetto a questo test (DNA canino per la razza), ma a posteriori mi ritengo pienamente soddisfatta. Il servizio clienti risponde in maniera accurata e tempestiva, le tempestiche sono state addirittura ridotte rispetto all'aspettatativa iniziale (3 settimane). La cosa più sorprendente però sono stati i risultati. Senza alcuna foto hanno identificato la razza principale della mia meticcia confermando la derivazione Border Collie che le si poteva attribuire guardandola. Fantastici!

2019年2月4日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Having searched a few websites I chose this company as the price was right and everything was easy to understand. My dog was a "rescue" crossbreed and although I was sure she was a high percentage of collie I was interested to know what else she was. The testing pack came within 2 days and I was kept informed by email that they had received it. The results arrived by email within the timescale promised. Overall I was very pleased and impressed.

2019年1月30日
自発的なレビュー
5つ星のうち1の評価

Their gender test for babies was WRONG

Their gender test for babies was WRONG. They told me boy and i am having a girl. And they were rude and uncommunicative over email. I never received any actual lab results even tho i asked twice. Im convinced they just threw my test in the trash and guessed

2018年6月19日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Dear Client,

The baby gender test is a highly sensitive test and even the slightest male contamination can result in an incorrect result. Whilst we have no doubt that you followed our instructions when collecting the sample, it is impossible to obtain the result of Boy when you are having a Girl unless there has been external contamination or a rare case of vanishing twin. The test is run with control samples to ensure that the actual testing was done correctly and if there had been an issue with the actual test it would have been flagged by the laboratory.

In addition, we have reviewed the case and at no time were our team rude and uncommunicative. As the many positive reviews about our company testify we always try and provide our clients with the best service possible.

For this test, we provide a very clear refund policy which involves a full refund if the result of the test is incorrect for whatever reason even contamination by the client. However, this can only be done against definite proof of gender post birth. Please contact us once your baby is born and we will happily provide a refund.

PLEASE NOTE: We would like to point out to new clients that as the technology in prenatal testing has evolved we have now launched a new and more advanced test that is based on a blood draw (eliminates contamination issue) and with higher accuracy levels. We will continue offering the best available testing options to our clients as they come on the market.

5つ星のうち5の評価

Extremely satisfied customer for Prenatal Paternity

I contacted IBDNA very timid and hesitant. I was unsure about how valid considering the lack of reviews, but chalked it up to people probably being nervous to review. I had a great experience from the beginning. My kit arrived within standard shipping times for my non-invasive Prenatal Paternity test. The instructions were clear and I got several emails with instructions to enforce directions for accuracy. If you are a healthcare professional and are familiar with kits such as cordblood donation kits, this kit only supplies maternal blood draw tube (not drawing supplies) and fraternal swabs. I was of course impatient waiting for results, but received them exactly 7 days after the lab contacted me to confirm sample arrival. My results were easy to read and straight forward in terms geared toward non medical personnel. All in all, the process took about a month from the time that I ordered my kit, waiting for it to arrive, completing kit, mailing it off to arrive in two days time at the lab (mine arrived on Memorial Day, so processing took place next day of which they notified me) , then 7 days to process results and receive them. So it’s fast, but do consider purchasing, shipping for kit and samples, then processing. All in all, it was worth every. Single. Penny. For my peace of mind. I am a more than happy customer. Also, customer service was amazing and easy to contact.

2018年6月6日
自発的なレビュー
5つ星のうち5の評価

I found this company very professional…

I found this company very professional and helpful. When my test kit got lost in the post they replaced it for me, which I really appreciated. The results I got were detailed with helpful advice on how to manage the allergies. I was surprised by the results. For years I thought my dog had an allergy to beef and I suspected other red meats. Now I know why the itching never really subsided no matter what I did. Rabbit, shellfish and soy all came back positive for mine. Which now gives me a clear view on what to avoid! I would definitely recommend this company.

2018年6月1日
自発的なレビュー
5つ星のうち5の評価

I searched for a DNA site to test my rescue dog.

I searched for a DNA site to test my mixed breed rescue dog. Int'l Biosciences came highup the list and the information and ease of use of the website made me order a kit. Notifications ad updates by email were prompt and accurate and the results came back well within the fortnight estimate. The breeds were surprising but I had guessed three which came back so I'm very happy with the result and service. I'd definitiely recommend

2018年5月28日
自発的なレビュー
5つ星のうち1の評価

Load of rubbish

I had my large tall slim long haired black dogs DNA tested and it came back saying she is a Staffordshire bull terrier. What a load of rubbish wouldn’t even bother going to use another company and compare.

2018年1月17日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Dear Krizzi W,

Thank you for your feedback and review. We are sorry that you are not satisfied with the outcome of the results of your test. As explained on our website and correspondence there are many factors that can have an impact on the test results. As the results are based on the dog's entire gene pool they may not be reflected directly in the appearance of the dog. In addition, if your dog contains DNA from a breed that is not represented in the database, the DNA represented in that part of your dog’s genetics will be assigned to the foundation breed or to the next most closely related breed or breeds. This is the nature of this particular test. We thank you once again for your feedback as at IBDNA we take all our clients feedback seriously both positive and negative.

5つ星のうち4の評価

Happy to recommend

Very happy with the service, which helped me identify the breed of my (mystery) dog!

A slight delay and confusion caused by a courier mishap, which was lost in the post, but all was sorted out swiftly and customer response times were very good. The photo on the certificate was a nice touch!

Thank you. :)

2017年9月15日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Dear Tom,

Thanks a lot for your feedback and for having chosen IBDNA. We are only too glad to have been of help!

Best regards,

International Biosciences.

5つ星のうち5の評価

They were very helpful in the …

They were very helpful in the conversations through email and professional sending me the kit in a small brief with no ads so no neighbor would notice I am doing a DNA test. Got the results in only 4 working days!

2017年8月19日
自発的なレビュー
International Biosciences ロゴ

International Biosciences からの回答

Dear Marc, thanks for your feedback online. We really appreciate hearing about your experience.

Best regards,
International Biosciences.

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