Great experience from booking in the initial appointment, meeting the sales man, surveyor and the installers Andy and Kyle. Polite, fast, tidy and friendly! Very pleased with our new doorway. Would h... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Jewel replaces our old conservatory and we are delighted with the results. There were issues, problems with our existing frames and doors were not picked up with the survey, but only when a new roof... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I found all the staff to be helpful & courteous throughout the process. The windows & door look absolutely fantastic & have totally transformed my house. Dave, who installed them did a brilliant job n... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
We've used Jewel a few times now. Five star fitters, excellent job: polite, tidy even helped quickly fix a couple of issues with a different door and window. Builder (GERL) who fitted the... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
- äºéçªèšçœ®æ¥è
- ã»
- PVCçªæäŸæ¥è
- ã¢ã«ãããŠã æäŸæ¥è
- ãã¢æäŸæ¥è
- ããŒã ã»ã³ã¿ãŒ
- 倪éœãšãã«ã®ãŒäŒç€Ÿ
åœè©²äŒæ¥ã«ããèšè¿°
Jewel, established in 2009, is a family run home improvement company serving Surrey, Hampshire and Berkshire. We supply and install a wide range of high end products including uPVC and aluminium windows, sliding sash windows, entrance, bifold, patio and French doors, conservatories, replacement conservatory roofs, guttering, soffits and facias. We also have a renewable energy specialists division, Jewel Renewables, focussing on supplying and installing solar panels, enabling our customers to reduce their energy bills, and their carbon footprint. All our window and door installations are custom handmade to the clients specific requirements, meaning we can cater to all client requirements from standard window installations, to multi panel bifold doors, bespoke colour matching and unusual shapes and sizes of windows and doors. All our design consultants are highly trained and experienced in creating a solutions specific to each individual clients needs, from the traditional to the unusual. We will do our best to meet all your requirements. Ask us about finance options!
é£çµ¡å
Unit 4, Elliott Ind Park, Eastern Road, GU12 4TF, Hampshire, è±åœ
- 01276 748300
- info@jewel-home.com
- www.jewelwindows.co.uk
4.5
åªè¯
715件ã®ã¬ãã¥ãŒ
æè¿ã®ã¬ãã¥ãŒäŸé Œã®èšé²ã¯ãããŸãã
ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 72ïŒ ã«åçããŠããŸã
éåžž2é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Outstanding Service
From our initial query to finished installation, the whole team were highly professional, exceptionally polite and keen to ensure we realised fully what we were after (bifold doors). Manager Dave and fitters Andy and Kyle did a terrific job. Outstanding, thank you very much.
2025幎11æ27æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Gareth
Thank you so much for your wonderful review! Weâre thrilled to hear that your experience with Jewel Home Group was so positive from start to finish. Itâs great to know that our teamâs professionalism and attention to detail helped you achieve exactly what you wanted with your new bifold doors.
A special thank you for mentioning Dave, Andy, and Kyle. Weâll be sure to pass on your kind words to them. They take great pride in their work, and feedback like yours means a lot to the whole team.
If you need any further assistance or have future projects in mind, weâd be delighted to help.
Thank you again for choosing Jewel Home Group!
Kind regards
Jewel Home Group
Efficient and Helpful
They turned up on time, did the job efficiently in really difficult conditions, were good humoured and polite, teh work faultless and it cost what we were quoted. I wish all home jobs were done like that!
2025幎11æ19æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Mr Creese
We are delighted to hear that you had such a positive experience dealing with Jewel Home Group.
It really does help to motivate our staff when they read feedback from our lovely customers.
Kind regards
Jewel Home Group
Easy to deal with and great product
Easy to deal with and very friendly team. Our installation was a bit more complicated as done in stages but managed very efficiently by Dave with booking in visits etc. I'm very happy with the end product and finish.
2025幎11æ10æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Louise
Thank you so much for taking the time to leave us such a lovely review following your new installation.
We are delighted to hear that your experience of dealing with the Jewel Home Group Team was such a positive one.
Please do consider us for any future home improvements you may have, and feel free to recommend us to your friends and family!
Kind regards
Jewel Home Group
New windows
We are delighted with our new windows and doors.
Mark and Callum were thoroughly efficient and professional.
We are 100% satisfied with the product and would definitely recommend Jewel as a company.
2025幎11æ5æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Bookworm61
Thank you so much for leaving us such lovely feedback on your new windows and doors. We are delighted to hear that Mark and Callum were so professional with your installation, and would be very happy to welcome any recommendations from you.
Kind regards
Jewel Home Group
A new front door.
From my initial visit to their Ash Vale showroom I found all the subsequent dealings excellent. Great communication throughout and we are more than very pleased with the new front door for the cottage.
I have no hesitancy in recommending them
2025幎10æ30æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Hi
We wanted to thank you so much for taking the time to leave us such lovely feedback following your experience of using Jewel Home Group for your new front door.
We would welcome any recommendations from you and would be delighted to provide further advice and support for any future home improvements you may have.
Kind regards
Jewel Home Group
Love our new pergola!
We bought a pergola and couldn't fault quality or service, from our initial contact right through to fitting. We did a lot of shopping around, but Jewel were by far the best in terms of customer service and price
2025幎9æ22æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Sue
We are absolutely delighted to hear how happy you are with your new Pergola!! Thank you so much for taking the time to leave us a review, and for your kind words regarding your experience of working with Jewel!
Many thanks
Jewel Home Group
Iâve just had a new conservatory roofâŠ
Iâve just had a new conservatory roof fitted by Dave and Dan, and itâs beautiful. Theyâve gone over and above on the finishing touches and it looks fantastic!
2025幎10æ9æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Hi Paula
Thank you so much for taking the time to leave us such a lovely review. We are absolutely delighted to hear that Dave and Dan did such a great job of installing your new conservatory roof.
Please feel free to recommend us to your family and friends!!
Kind regards
Jewel Home Group
Excellent Sash windows & service .
Excellent Heritage Rose sash windows fitted by James & Kev, a tricky installation of all 3 windows in our old not very straight house tested their patience ( as it would have mine!) and required a 2 day not one day fitting , we had no problem with that whatsoever.
Excellent product and service , just awaiting our FENSA certificates to complete the job. I will order the front windows next year guys!
2025幎8æ8æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Mr Gooch
Thank you so much for your lovely review of Jewel Home Group.
We are absolutely delighted to hear you're so happy with your new sash windows, and also with your fitters, James and Kev.
Your FENSA certificate will arrive within 6-8 weeks but please do get in touch with us if it hasn't arrived by then.
We look forward to hearing from you for your next installation!!
Kind regards
Jewel Home Group
Andy and Kyle were brilliant
Andy and Kyle were brilliant. Very friendly and professional service and quicker than we thought it could be done!
2025幎10æ1æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Mr Collis
Thank you for your order and for taking the time to leave us a review.
We are delighted to hear that you're so happy with your new windows, and that your fitting team were so professional.
Kind regards
Jewel Home Group
Just Brilliance
Just Brilliance
We chose Jewel Windows because we fitted one of their windows on an extension we had built 5 years ago.
We had a very competitive Quote and the windows arrived and fitted 4 weeks later.
Dan & Matt arrived mid morning and had them fitted by 1.00pm
They covered all the areas in dust sheets kept the mess to a minimum and tidied up after themselves they both seemed to enjoy their jobs and seemed very experienced
Great job guys
2025幎9æ24æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Paul
We are absolutely delighted to hear how happy you are with your new windows from Jewel, the quotation you received, the quick delivery and installation of your windows, and your overall experience of working with Jewel again!! It was amazing to have been given the opportunity to provide additional upgrades to your home.
It is great to hear that Matt and Dan were so meticulous throughout your installation too.
Please feel free to recommend us to your friends and family.
Kind regards
Jewel Home Group
NEVER TRUST THIS COMPANY!
Never order triple glazing from this company and beware only 1 year guarantee in small print!
I ordered triple glazing as needed for a passive house development. I specifically ordered 36mm glass and checked multiple times, specifying this on the order form. I waited for the full specifications to be sent before paying for the windows.
The day after I paid, they changed the specification to less insulated glass. I immediately cancelled on receipt of the new specification, but they refused to cancel the order despite the change.
I formally complained, but only received a response from the MD when I posted my review on social media. They still refused to refund and gave me no option but to start legal action or continue with the order. I was bullied into continuing on the condition they upgraded to 6mm glass with the same insulating value.
On the day of installation, they broke one of the glass panes, resulting in the installation taking over three weeks. When they arrived, it was obvious that the openings were in the wrong place and not where we had specifically requested (to be inline with the shutters). The installation was okay, but lacked attention to detail. Weep vents were broken on installation to fit in behind our shutters, and there was a large bow in the trim at the top of the large window.
Worse still, when we received the guarantee, they only insured the metallic moving parts for one year and the glass for five years! This is not the 10 years as advertised on their website or the 12 years described by Simon the salesman. All of this is hidden in the small print (see photos) in the paperwork you receive after the installation. This is completely misleading.
I had to chase FENSA certificate as after 8 weeks this had not arrived.
There are many better window companies out there that provide the full 10-year industry standard guarantee for all parts.
I absolutely regret using this company.
UPDATE FOLLOWING JEWEL RESPONSE -
Their response does not change the fact that the most likely aspect to fail on windows are the hinges/locks - still only 1 year and glass 5 year guarantee!
The FENSA certification was late because they never requested it (as confirmed by FENSA).
The reason they receive good reviews is they actively remove negative ones. My previous review was removed due to âbreach of guidelinesâ. Only my refusal to give up has led to this publication
BUYERS BEWARE!
2025幎6æ8æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Thank you for your feedback, Dr Baker.
Following our survey, it was necessary to upgrade your glass to meet current safety regulations and required U-values. We provided this at no extra cost to ensure your windows were both safe and compliant.
We understand your frustration regarding the delay with the replacement unit, and while we aimed to complete the work as efficiently as possible, weâre sorry the experience did not meet your expectations. We ordered the replacement unit which is made to measure, and this is not something that we can turnaround in a few days. As Iâm sure you will appreciate, our glass manufacturer has many orders to fulfil, and all our orders have to be put into a production line. We did replace the unit in 11 days, which is the quickest we could do.
Your guarantee covers 12 years for uPVC frames and 10 years for hardware, and weâll be happy to resend the Terms and Conditions to you for clarity.
Regarding FENSA, we did email you to advise that we were emailing your Guarantee to you, and we had applied for your FENSA registration, which would take 6-8 weeks. This is sent directly to the customer and is something we don't have any control over I'm afraid.
We can assure you that as a company that has been trading for over 16 years, our customers come first. We are not in the business of misleading our customers at all.
We are incredibly proud of our outstanding reputation in the area. We have 100âs of customers returning for additional home improvements, and receive multiple recommendations from them to their friends or family each and every month.
However, we appreciate you taking the time to leave a review and will use your comments to continue improving our service.
Kind regards
Jewel Home Group
Jewel seem to be a well organized companyâŠ
Jewel seem to be a well organized company. All the steps from initial consultation to detailed survey and installation went smoothly. The windows were installed in a day, the 2 workers were pleasant and interested in doing a good job. They cleared all the rubbish away at the end of the day. Windows are well built.
2025幎9æ3æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Mr Haydock
Thank you for sharing your experience. Weâre so pleased to hear that everything went smoothly from consultation through to installation, and that our team made the process easy for you.
Itâs great to know youâre happy with both the workmanship and the quality of your new windows.
Kind regards
Jewel Home Group
Very efficient and prompt, an excellent response to my needsâŠ
Very efficient and prompt in dealing with my needs. Everyone at Jewel Windows friendly and professional with clear communication. High quality products provided and after fitting looked superb and enhanced the whole house. David who did the fitting gave great attention to detail and left the site clean and tidy.
2025幎9æ3æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Mr Smith
Thank you so much for taking the time to leave us such a lovely review. We are absolutely delighted to hear your experience of working with Jewel was so positive.
We would be delighted to help you in future should you wish to do any further home improvements.
Kind regards
Jewel Home Group
Top drawer bi-fold installation
Just had a seamless and first class experience with the team from Jewel for my new bi-fold doors. Extremely happy! From Aimee's prompt and efficient communication on deal terms, survey date etc, David's communication re installation, Lewis and Callum for the installation and Lee for a follow up tweak, I cannot fault them. Really good. Will be back for more!
2025幎8æ26æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Mr Wale
Thank you so much for your wonderful feedback!
Weâre thrilled to hear that everything went smoothly from start to finish and that Aimee, David, Lewis, Callum, and Lee all played a part in making your experience first class. Itâs fantastic to know youâre so happy with your new bi-fold doors, and we really appreciate your kind words. We look forward to welcoming you back for your next project!
Kind regards
Jewel Home Group
A great experience from our firstâŠ
A great experience from our first enquiry with James through to the excellent fitting team of Andy and Kyle. They completed the work to a high standard and were a pleasure to deal with from start to finish. The job was completed efficiently and they had no qualms about fixing some minor issues without complaint. I hasten to add these issues were in the product itself and not the fitting. I would highly recommend this company. 5 stars plus for the fitting team but 1 star dropped overall due to a few minor issues with the product manufacturing and survey.
2025幎8æ18æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Mr Northfield
Thank you for your detailed feedback and kind words about James, Andy, and Kyle. Weâll be sure to pass your praise on to them.
Weâre delighted the installation was carried out to a high standard and that the team looked after you throughout. We also appreciate your honesty regarding the product and survey issues; your comments will help us improve.
Weâre so pleased youâd recommend us and look forward to working with you again in the future.
The product door and windows is high quality and theâŠ
The product is high quality and the fitters did a great job
2025幎8æ9æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Gillian
Thank you for taking the time to leave us a review regarding the installation of your new door and windows.
We are delighted to hear that your experience of working with Jewel was such a positive one.
We hope to be able to assist you again in the future.
Kind regards
Jewel Home Group
Andy kyle lewis and calum
Andy kyle lewis and calum
Very efficient cleaned up after
No complaints
2025幎8æ12æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Mr Williams
Thank you so much for taking the time to leave us a review. We are delighted to hear you're so happy with your installation team for the install of your new windows.
Kind regards
Jewel Home Group
Window fitting
Dave and Dan were contientious and courteous throughout the installation and did a great job
2025幎8æ11æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Hi David
Thank you for your review. We are very grateful for you taking the time to share your experience of working with Jewel.
Kind regards
Jewel Home Group
Andy and Kyle
Andy and Kyle, excellent work and service. Couldnât wish for better.
2025幎8æ5æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Dear Mr Cosgreave
Thank you so much for leaving us such a positive review. We are delighted to hear you are so happy with the installation by Andy and Kyle.
Kind regards
Jewel Home Group
5 star service
We used Jewel Windows back in March to order a new composite front door and I genuinely canât fault the experience overall. From the start, the sales rep David was absolutely brilliant â really informative, helpful and not pushy in the slightest. He came to our house, took the time to talk us through all the options and clearly cared about finding the best outcome for both sides. A pleasure to deal with.
The delivery times were spot on â we were kept well informed and everything went smoothly. The installation itself was good, though we did have a couple of issues â the door wasnât adjusted properly at first and there was a small scratch, which was disappointing given weâd spent over £3,000.
However, what really stood out was how Jewel Windows handled it. Dave, the installations manager, was fantastic â kept us updated, took ownership, and genuinely wanted to get things right. In the end, we had the door completely replaced, and the whole process was handled brilliantly.
Itâs refreshing to deal with a company that knows what theyâre doing and really looks after their customers â especially when something goes wrong. I would absolutely use them again and have no hesitation recommending them. Thanks again to the whole team!
2025幎5æ1æ¥
èªçºçãªã¬ãã¥ãŒ
https://www.jewelwindows.co.uk ããã®åç
Hi Ed
Thank you for your lovely, detailed review.
We are absolutely delighted to hear that you're so happy with your installation from Jewel. We are sorry to hear there was a small scratch on your new door, but amazing to hear how quickly we resolved this issue for you.
Customer care is at the heart of what we do, so itâs great to know Dave and the team made things right for you.
We truly value your recommendation and look forward to helping you again in the future.
Best regards
The Jewel Team
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã