John Clark Motor Group - BMW Motorrad Aberdeen レビュー 

166
•
TrustScore 5段階評価の4

4.0

Wellington Road, West Tullos, AB12 3EW Aberdeen, Altens, GB

•

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5つ星のうち5の評価

Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that... もっと見る

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5つ星のうち5の評価

Working with Jacky Chan was an absolute pleasure! Jacky is diligent and professional. The best part - Jacky and John Clark Team stayed in touch with me the entire time, which only made the experience... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with... もっと見る

企業が回答しました

5つ星のうち5の評価

We always get great help & service from John Clark. SMS & updates on what's happening with the vehicle & sound advice too. We foolishly had a Bosch turbo replaced at the Bosch centre - which wasn't... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Located on Wellington Road in West Tullos we are just a ten-minute drive from Aberdeen city centre and very close to the A90, making us easily accessible from anywhere in the east of Scotland. With state-of-the-art facilities at our dealership and service centre, bringing your BMW motorcycle to us will mean you can take advantage of our MOT testing service, pre-season checks, body repairs and maintenance work, as well as new tyre fittings. All of our expert technicians have been directly approved by BMW and we only used approved BMW parts, so you know that your motorcycle will be getting exactly what it needs. Come and visit us today to and our friendly staff will be on hand to help you. Alternatively, give us a call or submit an online enquiry form and we will get back to you with a quote as soon as we can. We look forward to seeing you soon.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Wellington Road, West Tullos, AB12 3EW, Aberdeen, Altens, 英国

  • 01224 335 577

4.0

ほぼ満足

TrustScore 5段階評価の4

166件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.0

すべてのレビュー

(166)

過去12か月のレビュー数: 1,989件

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5つ星のうち1の評価

I bought a 135i from JC last October

I bought a 135i from JC last October. Within a month I had an issue with the drive-train. I was directed to take to my local BMW dealer in Stirling where they could find no fault. A month or so ago I had the same warning and repeated the process. This time I was told the plugs needed replaced but also informed that they were previously replaced at 24,000 miles. According to BMW these should last around 40,000 miles. My car has done less than 40,000 and now has had the plugs replaced 3 times (so lasting an average of around 13,330 miles). There is obviously an underlying issue with this car and J Clark have refused to respond to my emails, calls or complaints on the "contact" form. I have now taken it up with BMW UK. After care service is NIL.

2026年10月2日
自発的なレビュー
5つ星のうち5の評価

Excellent

This is an excellent company providing a great service from start to finish. You won’t go wrong here.

2026年9月9日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Thank you for leaving us your feedback Shane! We're pleased to hear that you found our service excellent and reliable from start to finish. Your trust in us means a lot, and we look forward to supporting you again in the future!

Regards,
Lesley

5つ星のうち3の評価

Quality issues and poor comms

The quality of the bike fell short of expectations, considering it was advertised as having been through extensive checks in the Approved category. Credit due for replacing the clutch (once my local dealer diagnosed it as faulty), and delivery from Aberdeen to Wariwck was impressive. A few minor issues were not resolved. Communications with the sales team pre and post sale were poor, including obtaining key documentation.

2026年4月27日
自発的なレビュー
5つ星のうち2の評価

Very low trade in valuation. Webuyanycar.com

Visited John Clark Aberdeen on Sunday 6th Sept just for a look around. Ended up test driving a very nice car at a reasonable price. When it came to the valuation of my car as a trade in, the salesman after speaking with his boss, came back with a very low valuation. When I questioned this it became clear they had simply went onto ‘webuyanycar’ and got a value from there which was way off the mark. The salesman actually mentioned that website and how they got the valuation.
Be very wary of what they offer you as a trade in value. The fact BMW are using auction sites to make a valuation is pretty lazy and not something I’m prepared to accept. I declined their offer. Other than that the experience was fine from a customer service perspective.

2026年9月6日
自発的なレビュー
5つ星のうち5の評価

Jim made the whole experience extremely…

Jim made the whole experience extremely easy, I was kept updated from start to finish about my bike order and the handover was great, couldn’t ask for a better service

2026年6月20日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Thank you for the 5-star review, Jamie!

We're delighted to hear you had such a positive experience with John Clark BMW Motorrad Aberdeen.

It's fantastic to know Jim made the whole process so easy, keeping you updated from the moment you placed your bike order through to handover. Providing clear communication and a smooth, enjoyable buying experience is exactly what we strive for, so it's wonderful to hear we met your expectations.

Thank you for taking the time to share your feedback and for recognising Jim's efforts. We'll be sure to pass your kind words on to him. We hope you enjoy every mile on your new bike and look forward to welcoming you back in the future!

Lesley

5つ星のうち5の評価

Bike upgrade time.

Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that day). Within an hour we agreed trade-in and sale of a new BMW R1300GS. From that point Jim kept me informed regularly with updates on delivery status and, in just under two weeks, the bike was delivered to my home. Got to be one of the most pleasurable and straightforward buying experiences I've had (and there's been a few over the years). Many thanks Jim!

2026年4月13日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jim and the management team at BMW Motorrad Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

John Clark motorbike purchase

John Clark dealt with my new motorbike purchase in a very competent and efficient manner. As always the sales staff are helpful and honest at all times.

2026年3月19日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

"I recently purchased a BMW R1250RS…

"I recently purchased a BMW R1250RS from John Clark BMW Motorrad Aberdeen and the entire experience was top-notch. A special shout-out to Christopher Dunsmore for his exceptional help throughout the process. He was incredibly knowledgeable, professional, and made the whole purchase smooth and stress-free. If you're looking for a new or used bike and great service, I highly recommend asking for Christopher!"

2026年1月24日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Christopher and the management team at Motorrad Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards

John

5つ星のうち4の評価

Get a video of the car when it's dry if possible.


Overall satisfied with my car and sales

2025年12月12日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorr Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

First class attention

2025年7月2日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning, Vera.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at BMW Motorrad Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Motorcycle Purchase

This was my third motorcycle from this dealership,
the service is always top notch. I traded in my 1250gs and was offered a good price. The whole deal was done via email and phone as the dealership is a few hours drive from my house. Motorcycle delivered on the day promised and all went very smoothly. The delivery itself was very professional and the driver was very helpful. This is the only dealership i would ever look to deal with. Big thanks to Jim Mcgouldrick for sorting everything out. See you in a few years for the next one!

2025年6月26日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning, Mark.

Many thanks for your review and feedback, which I will ensure is passed on to Jim and the team at BMW Motorrad Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Jim and team BMW Motorrad Aberdeen

Jim and the motorbike team made the purchase of my BMW R1300 GS a great experience right from my first contact through to the delivery of my new bike. Would thoroughly recommend BMW Motorrad Aberdeen.

2025年4月11日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jim and the management team at John Clark BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

Great service

Great service providing a hassle free experience

2025年3月1日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち5の評価

I would personaly like to thank your…salesman jim .cgouldrick

I would personaly like to thank your saleman jim mcgouldrick for his profesianal manner that he showed in securing my dream bike from john clark motorad aberdeen his attitude and his manner in which he showed from e mail enquiry through to sale was spot on it was so simple and straight forward from p x my bike to picking up my new bike was amazingly straight forward i told jim what i had and what i wanted and he took care of everything for me so thank you john clark motorad aberdeen if i in future need a new bike or anything else i know where to come and who to see thank you jim 😊

2025年1月29日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning, Cathy.

Many thanks for your review and feedback, which I will ensure is passed on to Jim and the management team at BMW Motorrad Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Excellent communication

Excellent communication, and service from start to finish, would highly recommend

2025年1月26日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning, Steven.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち3の評価

Nice bike - Poor follow up

Nice bike, great price, but rubbish follow up. The bike was delivered, supposedly clean. It was filthy. Conversation was difficult to establish with the salesperson. Eventually he agreed to have the bike valeted and paint protected as compensation. He would "be in touch", and never has been again. I've messaged the company, and his Sales Manager, to no avail. I buy lots of BMWs, usually new. I won't now buy from John Clark.

2024年10月1日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Dear Mr Jones,

Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.

To this end, I have passed your feedback to our Management Team for review.

Kind regards,

Kate

5つ星のうち5の評価

Job well done

Car collected on time as promised
Serviced, cleaned and returned by mid afternoon. Comprehensive report on future requirements- a/c refresh, brake fluid, tyre condition etc.etc. Very satisfied with whole process.

2024年7月22日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

The staff very helpful

The staff at the booking desk very polite and helpful, my service took about an hour and was able to have a coffee and a chat with salesman while waiting and they answered a few questions about my motorbike, left feeling satisfied with all

2024年7月24日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Graham,

Many thanks for your review and feedback, which I will ensure is passed on to team at BMW Motorrad Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

5つ星のうち5の評価

Fantastic Service from Simon and Team

I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with a very fast turnaround. I just want to mention Ian who delivered the bikes to Lancashire; his service was impeccable and a lovely man to boot.
Great great service from Simon and team from beginning to end!

2024年7月22日
自発的なレビュー
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Peter,

Many thanks for your review and feedback, which I will ensure is passed on to Simon and the management team at BMW Motorrad Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

5つ星のうち5の評価

Friendly

Friendly, professional, the service on my motorbike was done very efficiently.

2024年7月2日
John Clark Motor Group - BMW Motorrad Aberdeen ロゴ

John Clark Motor Group - BMW Motorrad Aberdeen からの回答

Good Morning Stephen,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

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