Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the... もっと見る
企業が回答しました
I collected my new iX1 on the 16th September and as this was my first EV I was very anxious and nervous. Lee Finnegan the sales executive was in charge of the hand over and he immediately took awa... もっと見る
企業が回答しました
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... もっと見る
企業情報
当該企業による記述
Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, 英国
- 01382 815 993
4.8
優良
671件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delighted with the car and friendly…
Delighted with the car and friendly service from David Fyffe. Also really impressed that was able to take the car out for a test drive on my own.
2025年9月5日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Ross.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
5 star customer service…
5 stars from me as the customer service received was everything I would expect and more. Courtesy calls from start to finish, updates on work carried out everything you would expect.
2025年9月4日
自発的なレビュー
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Always treated well by staff.
Always treated well by staff.
Keeps me coming back for BMW cars and bikes.
2025年8月30日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Diane.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Heather and Scott were very helpful
Heather and Scott were very helpful and made my experience easy
2025年9月6日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Heather, Scott, and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Visited John Clark in Dundee ‘just for…
Visited John Clark in Dundee ‘just for a look’, was met by Paul Blanchard very quickly, who was extremely helpful and encouraged us to take the car we were looking at for a test drive, sorted insurance, gave us the keys and said you have a hour. We fell in love with the car and a deal was done, was a very relaxed and enjoyable experience for us. Paul was complimentary on the car we were trading in. We collected our new car on the Thursday where Paul spent a lot of time showing us every detail of our new one, very informative and comprehensive hand over, left with a huge smile on our faces!
2025年8月30日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Pauline.
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very easy to deal with
2025年9月4日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Brian.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Sales Rep Lee made smooth transition !
2025年8月27日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Sandy.
Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Smooth process /minor niggle
Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it is an M Sport model. Neither Glenn nor Lee could explain why. Glenn ordered badges which are to be fitted (hopefully by a tech and not by myself). The V5C form details also appear to be incorrect as car listed as alternative type fuel car which it is not. I’ve contacted DVLA and filled correct details after discussing issue with Lee. Extra work which I didn’t really want.
2025年8月30日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Glenn, Lee, and the management team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, Lisa
New car purchase.
We were very pleased with the way the purchase of our new car went. Liam, the salesman we had throughout the purchase of the new car and sale of old, made the process very easy. He was always helpful, polite and knowledgeable.
2025年8月31日
John Clark Motor Group - BMW Tayside からの回答
Hi Brian,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
David was a pleasure to deal with
David was a pleasure to deal with. Made sure I got the car quick, fully explained everything. Honest and genuine. Very pleasant experience.
2025年8月30日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Paul.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Can’t fault the service at John Clark
Can’t fault the service at John Clark. Good communication, helpful and flexible to needs. I got a great deal on a brand new BMW 2 series that no other car dealership could beat.
2025年8月30日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Scott.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Brilliant customer care
We recently bought a car from John Clark BMW, Dundee and had the absolute pleasure of dealing with David. From start to finish, he was brilliant—helpful, personable, and genuinely invested in making the process smooth and enjoyable. He made everything quick and easy, without any pressure or fuss, and took the time to make sure we felt confident and safe in our purchase.
David made us feel truly valued as customers, and his friendly, professional approach turned what could’ve been a stressful experience into a total pleasure. Highly recommend seeking him out if you're buying—he’s a credit to the team.
If I could improve one thing, I'd suggest BMW provide umbrellas during miserable weather 😊
2025年8月28日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Annette.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
A great car well prepared.
2025年8月27日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, John.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Neil.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
All good
Everything discussed delivered. Supportive, patient and informative help from Lee. Very happy with ar, deal and service.
2025年8月26日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Cameron.
Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Pleasure to deal with
Liam was a pleasure, helped get the car ready early as I was in a rush. Car is excellent too!
2025年8月24日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Malcolm.
Many thanks for your review and feedback, which I will ensure is passed on to Liam and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I have contacted the manager in Dundee…
I have contacted the manager in Dundee in regards to the overall condition of the vehicle at handover. Still haven't received any response to this.
2025年8月17日
Purchase
Overall experience went okay, apart from a few things which we highlighted were later taken care of.
2025年8月2日
John Clark Motor Group - BMW Tayside からの回答
Hi,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark. We are delighted that your experience has been a positive one. Kind Regards, Rachel
John Clark Motor Group - BMW Tayside からの回答
Hi William,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, Rachel
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