Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the... もっと見る
企業が回答しました
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... もっと見る
Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... もっと見る
企業が回答しました
企業情報
当該企業による記述
Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, 英国
- 01382 815 993
4.8
優良
670件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
BMW Tayside
Both Scott and Glenn were attentive and communicated excellently throughout the buying process. This was our first experience purchasing from John Clark BMW Tayside, and we were so impressed by the staff that we will definitely return. We highly recommend BMW Tayside for their outstanding customer service - thank you.
2025年9月26日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Ally.
Many thanks for your review and feedback, which I will ensure is passed on to Scott, Glenn, and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent experience at John Clark BMW
Great experience buying a car from John Clark BMW! Alastair was really helpful throughout the journey of finding and purchasing a car. Even when we changed our mind for another vehicle after the deposit was paid, it was no trouble. Alastair and Heather were both friendly and easy to deal with. The car was presented beautifully and we have piece of mind that it has been prepared to a high standard. Also if we do have a problem, I know that John Clark will deal with it promptly. As a long term customer, I don't look elsewhere for a vehicle for my partner or myself.
Also, the trade in price offered for our old car was more than we could find on any online site!
2025年9月28日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Douglas.
Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Allistar was fantastic no pressure very…
Allistar was fantastic no pressure very respectful and had a genuine consideration for the type of car required
2025年9月28日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Craig.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent assistance from Glenn…
Excellent assistance from Glenn McIntosh, who was informative and communicated very well.
Will definitely deal with this professional operation again in the future.
2025年9月20日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Jim.
Many thanks for your review and feedback, which I will ensure is passed on to Glenn and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
David Fyfe
David Fyfe was my sales person. He was great from start to finish. Best car purchase experience I have had.
2025年9月22日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Laura.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Greg was excellent
Greg was excellent. Really helpful and went out of his way to make sure I was fully happy before my 9.5 hour drive home.
I have brought many cars over the years and I will say Greg was one of the nicest Sales men that I have ever dealt with! He is a real credit to your Sales Team.
2025年9月22日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Stephen.
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great experience
David Fyffe the salesman talked me through everything and explained all the controls of the car .even made me a cup of coffee 😆 .
2025年9月14日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Tam.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
A positive experience
Great staff, courteous and professional. Made the whole buying experience seamless and straightforward. Would definitely recommend them and wouldn't hesitate purchasing again from them in the future.
2025年9月19日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, William.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I was pleased with the help I was given…
I was pleased with the help I was given re the model and specification of the vehicle. On collection of the vehicle I was picked up and brought to the showroom, the car details were well explained and there was a follow up call a few days later.
2025年9月10日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Alan.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
BMW Tayside, very well done.
Greg our salesperson was an absolute delight to work with, kept us informed about progress and sorted out a slight issue with no fuss, nothing seemed to be too much trouble.
2025年9月14日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, David.
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
David looked after me extremely well
David looked after me extremely well, communicated regularly and clearly and made the process easy.
2025年9月13日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Graham.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
If there’s a problem John Clark staff will put it right
Have bought quite a few cars from John Clark Dundee because the product and the service are first class.
2025年9月10日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Fraser.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent advice and service from t
Excellent advice and service from the sales staff
2025年9月10日
自発的なレビュー
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Euan.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service
Dealt with Paul Blanchard who was excellent. Went out of his way to ensure that I got my car within a timeframe that suited me.
He was a star
2025年9月10日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Louise.
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Fantastic service from start to finish…
Fantastic service from start to finish choosing and buying our new car. Greg and Heather were excellent and whole team were very accommodating. Will be back in future for our next car. Even the coffee and flowers were lovely. Thanks again JC from Dave & Claire.
2025年9月7日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, David & Claire.
Many thanks for your review and feedback, which I will ensure is passed on to Greg, Heather, and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Good friendly service but…
Good friendly service.
Set up car up with my phone.
Happy with car and wheel/bodywork protection packages.
Dislikes….ordered car with £25 fuel.
Car came without the fuel. Got £25 refunded.
Car clearly had not been valeted. Had to get that done myself. Spiders webs inside. Slight smell. Unclean inside glass. Tyres not black dressed, etc.
Was not offered valet or refund to pay for valet when I mentioned to branch.
I did expect car to be fully polished and clean upon pick up.
2025年8月31日
Delighted with the car and friendly…
Delighted with the car and friendly service from David Fyffe. Also really impressed that was able to take the car out for a test drive on my own.
2025年9月5日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Ross.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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