A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Excellent service from start to finish. I recently purchased a new vehicle from BMW Tayside and was extremely impressed with the whole experience. From the moment we first visited the dealership, we... もっと見る
I collected my new iX1 on the 16th September and as this was my first EV I was very anxious and nervous. Lee Finnegan the sales executive was in charge of the hand over and he immediately took awa... もっと見る
企業が回答しました
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... もっと見る
企業情報
当該企業による記述
Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, 英国
- 01382 815 993
4.8
優良
669件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
top experience
Lee was fantastic from start to finish, answered every question I had throughout the process.
Explained everything thoroughly, was a pleasure to deal with
2026年3月2日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
great customer service
great customer service, friendly and helpful guiding me through what needed to be done
2026年3月8日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Upgraded my BMW and it was an easy and…
Upgraded my BMW and it was an easy and helpful process dealt with professionally by sales executive Scott Gray
2026年3月1日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent customer service…
Excellent customer service from Alastair Grant when buying my bew BMW. Everything fully explained in detail, delivered on all parts of the buying process on time and made the purchase simple.
2026年3月6日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Alastair made our car buying experience…
Alastair made our car buying experience very smooth from start to finish & we are very happy with the car.
2026年3月4日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Great Service from Liam
Really good experience buying my new car. Liam was friendly, helpful and made everything simple from start to finish. He answered any questions I had and kept me updated throughout. Very happy with the service and would definitely recommend. Thank you!
2026年2月21日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Liam and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Liam Farren was excellent with us and…
Liam Farren was excellent with us and explained everything we were needing to know. He was very knowledgeable and was very enthusiastic about BMWs products. Thank you for your attention to detail Liam and look forward to dealing with you in the future.
2026年3月3日
自発的なレビュー
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Liam and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Scott Gray was very helpful to find us…
Scott Gray was very helpful to find us the right car and the dealership was very well organised throughout the buying of our car
2026年3月1日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
BMW X2 Purchase
After a warm welcome to BMW Tayside in Dundee, and enquiring about a BMW X2 i had seen on Autotrader and there own website, David took me on a test drive in the car i had enquired about and upon our return went over the finance opttions that were available and trade in figures for my previous car and that allowed an easy and unpressured decision to purchase my new to me BMW X2.
2026年2月28日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Would have liked to have been presented…
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big cash purchase.All cars I have ever bought presented us with nice gestures.
2026年2月28日
Very disappointing experience with John…
Very disappointing experience with John Clark BMW Dundee
I purchased a 2-year-old BMW X5 on 6th February, trading in my M3 and adding cash. On the drive home, we noticed a gearbox issue. Despite reporting it immediately, we had to repeatedly chase the garage for updates.
A BMW technician confirmed there was a clear problem, but we were told an oil change would “fix” it — even though it was acknowledged this would likely only mask the issue. We were also given an unsuitable courtesy car despite buying a larger vehicle for family reasons.
After rejecting what we felt was a temporary fix, we returned the car and were promised a refund within 3–5 days. Over a week later, no refund had been issued and we had to chase again.
Poor communication, ongoing inconvenience, and not the level of service expected from a main BMW dealership.
2026年2月26日
自発的なレビュー
David bent over backwards to help us…
David bent over backwards to help us with every question and concern we had. A brilliant guy.
Thank you.
2026年2月26日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
David was very helpful and made the…
David was very helpful and made the whole process easy and effortless
2026年2月19日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Very good service!
Very good service as Scott and the team were always there to support me through the process of buying my new car. Friendly attitude and nothing a problem.
Thanks
2026年2月14日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Attentive and prompt sales service
Sales team responsive to requirements of the customer, attentive and effective communication. Quick turnaround for trade in and BMW finance, as well as transfer of private reg plate. Thanks to Alastair and Callum at John Clark, Dundee
2026年2月12日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Alastair, Callum and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent service at BMW Tayside
Excellent service at BMW Tayside, Glenn and David went above and beyond to help us get the right car. Can’t recommend enough, we will definitely be dealing here in the future.
2026年2月19日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Glenn, David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards
John
First time using Carwow…
First time I have bought a car via Carwow, but was a seamless process. Alastair and everyone at John Clark were very understanding and patient with the time taken to resolve my old car’s finance. I would recommend this dealership.
2026年2月13日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards
John
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