A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Excellent service from start to finish. I recently purchased a new vehicle from BMW Tayside and was extremely impressed with the whole experience. From the moment we first visited the dealership, we... もっと見る
I collected my new iX1 on the 16th September and as this was my first EV I was very anxious and nervous. Lee Finnegan the sales executive was in charge of the hand over and he immediately took awa... もっと見る
企業が回答しました
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... もっと見る
企業情報
当該企業による記述
Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, 英国
- 01382 815 993
4.8
優良
669件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Scott Gray explained everything and…
Scott Gray explained everything and made buying the new car easier than I thought it would be We were kept up to date at every new event in the process Thanks Scott
2026年3月30日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
I had the most wonderful salesman
I had the most wonderful salesman, Scott Gray. My vehicle took long however Scott kept me informed all the way. I appreciated it very much.
2026年3月28日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent service well looked after by Scott…
Excellent service well looked after by the staff, especially Scott 10 out of 10
2026年3月29日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Seamless sale from start to finish
Seamless sale from start to finish. Alistair was great, kept me updated and informed all the way through the process
2026年3月29日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Alistair and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Everything went so smoothly The sales…
Everything went so smoothly The sales executive Mr Grant was brilliant. When we took the delivery the customer service team looked after us well.
2026年3月26日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
The experience was great from start to finish.
The experience was great from start to finish, from the receptionist, to the sales people, all were happy to help service my needs.
I ended up with the car I wanted at the price I needed.
2026年3月15日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
very professional and excellent service
the salesman lee and the manager glen were very professional,they made the whole experience very good on purchasing my new vehicle
2026年3月15日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Lee, Glen and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
The team were great from the sale to…
The team were great from the sale to driving off in the new car - every step from trade-in, finance, and handover. Well done David amd Heather for making it a hassle free experience.
2026年3月23日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Heather, David and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
David was brilliant and explained…
David was brilliant and explained everything, made the process really easy
2026年3月16日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Myself not being very good with tec the…
Myself not being very good with tec the guys were very helpful and handover experience was good.
2026年3月21日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
David was great throughout
David was great throughout. The slight disappointment was the paint not being touched up as agreed on door. I had to buy a touch up pen to sort which I shouldn't have had to.
2026年3月14日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Booking car in for a service and MOT
Booking car in for a service and MOT. Staff very accommodating during the booking by phone and arrival.
£350 service carried out and quick short video received by me around some further works. This was carried out early morning. This is where it gets a bit tricky. On the video the engineer advise that some tyre damage occurred which would be a fail at MOT. 4 hrs later they put the car through the MOT which it duly failed. I never received a call or seen the video until later in the day. Is it good customer service to put the car through the MOT knowing it would fail? Good level of work to be carried out too- tyres and bushes £2500 which they missed out on. Poor taste left and when the Service Manager starts stating “we had a contract” you know they botched up. Lost two grand of work over £54 MOT. This type of practices move people away from franchise dealers. Be on your toes folks, your money is what they want at the cost of customer service.
Update- John Clark managed to upload the incorrect mileage during the MOT. DVLA advised me and it was corrected by the garage or it would be done to the customer to prove an error at the garage occurred. If you are using this garage pay attention and have your wits about you.
2026年3月20日
自発的なレビュー
Lee was very good
Lee was very good, very professional. Explained everything thoroughly. Had good knowledge of the product and friendly manner
2026年3月19日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Great experience at John Clark Dundee BMW
We have just bought a new BMW from John Clark Dundee & service,advice was brilliant, no sales pressure & enjoyed the experience of buying my new car with them
2026年3月17日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Great customer service from Jordan
Great customer service from Jordan. Made the whole experience easy and straightforward. His communication was excellent and really helpful and friendly!
2026年3月17日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Jordan and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. Lee was very likeable and I trusted him immediately!
2026年3月13日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John
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