Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the... もっと見る
企業が回答しました
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... もっと見る
Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... もっと見る
企業が回答しました
企業情報
当該企業による記述
Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, 英国
- 01382 815 993
4.8
優良
670件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent sales person, Terrible receptionist.
The salesperson I dealt with, Alastair Grant, was first class throughout. However, the receptionist at the facility in Dundee was not so good both in terms of telephone manner and behaviours in the showroom itself. Overall, a very positive experience just a shame about the receptionist.
2025年10月24日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great service
Great service, very smooth from purchase to collecting car. Paul was great, always on hand to help or answer any questions.
2025年10月22日
John Clark Motor Group - BMW Tayside からの回答
Good afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Fantastic friendly service from all…
Fantastic friendly service from all staff at the branch. I would definitely recommend to friends and family. Scott Gray was the salesman we dealt with who couldn't do enough to help. Five star review for all.
2025年10月21日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, Lisa
5 Star Treatment, Happy Customer
I had a issue after getting my vehicle MOTd and a fuel treatment.
Now to be totally honest, how they dealt with my feedback after a small issue was absolutely outstanding.
Im a great believer in how companies react when you say it was poor service.
Peter Stuart had reached out to me, to offer outstanding customer service.
Let’s say, a small issue was resolved in very professional manner.
Definitely worth the 5 Stars i have given, very satisfied customer.
2025年10月15日
自発的なレビュー
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Peter and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Amazing experience- thank you Scott!
We had an amazing experience working with Scott Gray! From start to finish, he was incredibly friendly, kind, and never pushy (which we've had before from salesmen and it just put us off).
Scott genuinely wanted to help us and made sure we got the best deal possible. He’s super knowledgeable about cars and took the time to explain everything, which really put us at ease. Scott has a great sense of humor and made the whole process fun and comfortable. He really got to know us and tailored the experience to what we needed. We highly recommend you ask for Scott if looking for a new car - we will ensure we use his services and support again in the future!
2025年10月11日
自発的なレビュー
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Extremely good price on a new M3…
Extremely good price on a new M3 Touring, very competitive trade in for my 340i Touring, easy process for the paperwork and everything delivered on time as specified.
2025年10月4日
自発的なレビュー
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
New car collection
Paul was very helpful throughout the whole experience. Despite an issue when I was due to collect the car, Paul was very apologetic and did all the he could to ensure that any inconvenience was kept to a minimum.
2025年10月2日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Louise.
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Tayside and Scott Gray
I could not recommend Scott Gray from the Tayside dealership. He was amazing from start to finish
Service was impeccable and it’s the third vehicle I have bought from John clark in the last 3 years and the drive from Liverpool to Dundee is well worth the effort.
2025年10月2日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Peter.
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Professional,friendly and welcoming
Staff are welcoming ,friendly and approachable, nice relaxed atmosphere, very professional and knowledgeable,no pressure on sales, make you feel valued.
2025年9月26日
自発的なレビュー
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Alistair.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Alison.
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Seamless process
The process of trading in and purchasing a new vehicle was seamless. Scott Gray kept me informed all the way through the process including a video upon arrival of the new car.
2025年10月9日
John Clark Motor Group - BMW Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Lee Finnegan was excellent!
2025年9月28日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Mr Golder.
Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Handover was completed very smoothly-…
Handover was completed very smoothly- car was already in the handover bay ready to be driven away. No issues with transfer and completion of paperwork regarding my car and the new car. Very happy with the complete process.
2025年10月4日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Scott.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Ben.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Liam was very helpful and explained…
Liam was very helpful and explained very well the process of my car purchase.
2025年9月26日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Rob.
Many thanks for your review and feedback, which I will ensure is passed on to Liam and the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Good Experience
Well where to start, they got me my car that I wanted even though I'd agreed to a previous car, they helped me in every way possible to achieve what I really wanted, great experience
2025年10月2日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Kevin.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service
Great service from Glen and David as usual . Very happy with new car and service received throughout
2025年9月10日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, David.
Many thanks for your review and feedback, which I will ensure is passed on to Glen, David, and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great experience
David was very knowledgeable and made the entire buying process easy.
I was kept up to date about the cars arrival at the garage.
2025年9月24日
John Clark Motor Group - BMW Tayside からの回答
Good Morning, Jan.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Fyffe from John Clark BMW Dundee
John Fyffe from Dundee BMW went above and beyond excellent salesman polite and professional from start to finish keep up the good work.
2025年9月30日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, John.
Many thanks for your review and feedback, which I will ensure is passed on to John and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very good customer experience in…
Very good customer experience in dealing with Scott Gray who kept me fully informed during purchasing process.
2025年9月29日
John Clark Motor Group - BMW Tayside からの回答
Good Afternoon, Peter.
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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