Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car f... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car f... もっと見る
企業が回答しました
Annual Service and MOT booked in very easily at a date and time convenient for me, following useful email reminder. Nice premises with decent parking availability, staff very friendly and knowledge... もっと見る
企業が回答しました
Service was fine however and customer service great however I don't think parts are of great quality. Brand new car and year 1 and 2 service needs new rear brake pads both times...never had this exper... もっと見る
Alistair was fantastic, he guided me through the process of buying a new car with ease. No pushy salesmen just a really nice guy, who is enthusiastic and knowledgable about his product would happily r... もっと見る
企業が回答しました
Commercial servicing Clark Commercials forms part of the incredibly popular and successful John Clark Motor Group and at our service centre in Dundee. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.
当該企業による記述

All Our Vehicles Are John Clark Approved

Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT, Dundee, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kept well informed of when and what we had to do for the handover and for it to run smoothly

John Clark Motor Group - Clark Commercials Dundee からの回答
Dismal experience. Booked in for service before appointed time, told them I was not local and would wait. Advised it would be ready for lunchtime. I went back 4 hours later - they hadn't started on car and now advised another 3 hours which was apparently always their plan but not what I was told on drop off. Had they said that on drop off would have managed my time accordingly. Will go elsewhere in future. Really poor communication.
I did get a few emails from different people, but since this was sorted things went ok and a deal was reached.

John Clark Motor Group - Clark Commercials Dundee からの回答

John Clark Motor Group - Clark Commercials Dundee からの回答
Fantastic service from the guys at MG Dundee. Couldn't be more helpful , from start to finish.

John Clark Motor Group - Clark Commercials Dundee からの回答
no pressure shown car all set up before collection follow up check all ok

John Clark Motor Group - Clark Commercials Dundee からの回答
Staff were very helpful and polite. Found the video sent to me very useful.
Only downfall was that when I phoned to organise the car to be looked at due to a fault it was 6 weeks before I could book car in and I was unsure if it was safe to drive due to all the warning lights coming on
Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car for many years and think they are amazing but the Audi Q8 is on another level. Absolutely First class .

John Clark Motor Group - Clark Commercials Dundee からの回答
Val was very pleasant to work with. She kept me very informed and was clear and honest with her communications.
Great service Val, thank you

John Clark Motor Group - Clark Commercials Dundee からの回答
The staff were knowledgeable and courteous and the job was completed in less time than estimated.

John Clark Motor Group - Clark Commercials Dundee からの回答
3 stars don't quite give a true evaluation if the manager had contacted us and helped with the issue we are having with the car!! The stars would be more. the staff in the branch were fantastic, helpful,friendly & a credit to the business
Great service from start to finish, kept up to date when delivery was due and when I could collect my car.

John Clark Motor Group - Clark Commercials Dundee からの回答
Every time I have been to Dundee Audi there has been issues with poor service plus my car being damaged

John Clark Motor Group - Clark Commercials Dundee からの回答
Can’t really fault the guys I kinda new what I wanted when I first went in, went back the next day with my partner sorted it in about an hour and had my car a few days later…. Loving my MG ZS 🥰

John Clark Motor Group - Clark Commercials Dundee からの回答
Alistair was fantastic, he guided me through the process of buying a new car with ease. No pushy salesmen just a really nice guy, who is enthusiastic and knowledgable about his product would happily recommend

John Clark Motor Group - Clark Commercials Dundee からの回答
The staff is very receptive and friendly. The technicians know what they are doing and are constantly communicating with you.
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