Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car f... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Annual Service and MOT booked in very easily at a date and time convenient for me, following useful email reminder. Nice premises with decent parking availability, staff very friendly and knowledge... もっと見る
企業が回答しました
Service was fine however and customer service great however I don't think parts are of great quality. Brand new car and year 1 and 2 service needs new rear brake pads both times...never had this exper... もっと見る
Alistair was fantastic, he guided me through the process of buying a new car with ease. No pushy salesmen just a really nice guy, who is enthusiastic and knowledgable about his product would happily r... もっと見る
企業が回答しました
企業情報
当該企業による記述
Commercial servicing Clark Commercials forms part of the incredibly popular and successful John Clark Motor Group and at our service centre in Dundee. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT, Dundee, 英国
- 01382 619525
4.2
ほぼ満足
109件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt pleasant service
2023年4月26日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Afternoon Ian,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Afternoon Donald,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Really great to deal with
Really great to deal with. We went via Alistair in Dundee who was excellent
2023年4月2日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Morning Ailsa,
Many thanks for your review and feedback, which I will ensure is passed on to Alistair and the team in Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great service and friendly stuff
Great service and friendly stuff , unlike your Kirkclady branch
2023年4月16日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Morning Craig,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Easy to drop off and collect my car
Easy to drop off and collect my car, advised that my car required further work in a timely manner.
2023年3月20日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Morning Derek,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
I booked my Seat Leon in for a basic…
I booked my Seat Leon in for a basic service.
The service was outstanding.
Staff are very welcoming and friendly.
Overall very satisfied with the service and would highly recommend.
2023年3月11日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Evening Lisa,
Many thanks for your review and feedback, which I will ensure is passed on to the team in Dundee
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Morning Pawel,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Kept updated through my service via…
Kept updated through my service via phone call and a video of the vehicle health check. Couldn't fault the service. Even got it washed. Well done Dundee.
2023年2月22日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Evening Steve,
Many thanks for your review and feedback, which I will ensure is passed on to the team in Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Annual Service and MOT
Annual Service and MOT booked in very easily at a date and time convenient for me, following useful email reminder.
Nice premises with decent parking availability, staff very friendly and knowledgeable. Was given a very nice courtesy car for the day.
Work finished within timescale advised and no nasty surprises.
Very happy with overall experience.
2023年2月23日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Afternoon David,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
car picked up serviced andMOT and…
car picked up serviced andMOT and returned clean and tidy
2023年2月21日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
First class!! Steven rodgers was great made…
Steven rodgers was great made everything so easy and even managed to get a car quickly well done
2023年3月1日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Afternoon Mandy,
Many thanks for your review and feedback, which I will ensure is passed on to Steven and the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Helpful and informative service from…
Helpful and informative service from Stuart made purchasing a new vehicle straight forward and stress free.
2023年2月28日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Afternoon Malcolm,
Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Very helpful staff couldn't do more to…
Very helpful staff couldn't do more to help through whole process.
2023年2月25日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Not trustworthy
My trade-in car was valued at £4500 on the day I ordered my new car. I was told that upon receipt of my new car it would probably be worth £4000. The salesman told me that the maximum deposit to be put down for my new car was £3500 and I would receive £500 cash back. However, I am still waiting on this cash back and I have had my new car since December. I have emailed several times and no reply. I should not have to chase this up.
2023年1月18日
John Clark Motor Group - Clark Commercials Dundee からの回答
Hello,
Thank you for your review which I will pass on to our management team.
Kind regards,
Julie
Discussed concerns with senior person…
Discussed concerns with senior person at garage who assured me that they will be addressed, I am happy that this will happen
2023年1月19日
John Clark Motor Group - Clark Commercials Dundee からの回答
Hello William,
Thank you for your review which I will pass on to our management team.
Kind regards,
Stephen
Yes very efficient but have asked more…
Yes very efficient but have asked more details of my service but no reply as of yet
2022年12月19日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Morning Michael,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Morning Allan,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Tyre fixed
Everyone involved went out of their way to help, especially for the time of year!!!!
2022年12月29日
John Clark Motor Group - Clark Commercials Dundee からの回答
Good Morning Dorothy,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Service was fine however and customer…
Service was fine however and customer service great however I don't think parts are of great quality. Brand new car and year 1 and 2 service needs new rear brake pads both times...never had this experience before with any vauxhall I had, last car I had for 6 years. definitely making me think about year 3 and trading in, going to keep taking photos so can monitor wear.
2022年9月22日
Service and MOT
The staff kept me informed of when the car was ready after MOT and service. Delivered on time.
2022年12月5日
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