Audi buying made simple! Everything done swiftly and efficiently by Hamish. Nothing was too much trouble. Friendly and approachable, made extra effort to make the sale when I was being pulled elsewher... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I purchased a vehicle from them at end of August 26. Salesman came accross well. Everything was great, untill i was handed the car. I noticed a mark on the front passanger leather seat. The salesman s... もっと見る
Great friendly service from our salesman Brett Williamson. He was professional and knowledgeable and helped us choosing our new Audi.Thank you Brett.
Welcomed as always, treated well, not to pushy, everything explained well. Questions answered. Overall happy with our experience. Hamish our salesman very knowledgeable. Few things we were unsure of b... もっと見る
企業が回答しました
企業情報
当該企業による記述
Dundee Audi forms part of the very successful and popular John Clark Motor Group and our dealership is located just to the north of Dundee city centre. Situated just off the A90, on Kings Cross Road, we are easily accessible from anywhere in the east of Scotland. Visit our showroom today to explore the full range of new Audi cars and talk to our experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning an Audi simple and straightforward. We also have a great collection of affordable, Approved Used Audi cars, which can all be viewed at our dealership. As well as sales, we have an extensive parts and servicing centre to support you throughout your Audi ownership. To begin your Audi journey with us today, don’t hesitate to give us a call, fill out the online enquiry form or come and visit us.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
King's Cross Road, DD2 3PT, Dundee, Scotland, 英国
- 01382 220000
4.7
優良
514件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dundee Audi : Definitly return.
Dundee Audi, thanks to Mark for a stress free smooth purchase & transition, thanks to Jacqueline for dealing with all the electronic documents & setting up of in Car myAudi , Scott from finanace dealing with a query & Colin the Manager who added to all the personal touch.
Definitly return.
2025年6月30日
John Clark Motor Group - Dundee Audi からの回答
Good Morning.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Audi Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
As usual excellent service from Shaun…
As usual excellent service from Shaun Redford and associates.
2025年7月2日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, John.
Many thanks for your review and feedback, which I will ensure is passed on to Shaun and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Tien.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Mark was extremely helpful and…
Mark was extremely helpful and accommodating. He responded really quickly to any questions I had and supported me through the purchase without being pushy!
2025年6月30日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Sarah.
Many thanks for your review and feedback, which I will ensure is passed on to Mark and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Andrew.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Audi a3 sline
The experience of us buying buying our new car was faultless from start to finish we where well informed and kept up to date with what was happening the sales man was very helpful and and is a great asset to the company
2025年6月28日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Simon.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Sales staff courteous and helpful
Sales staff courteous and helpful. Handover staff Jacky excellent and knowledgeable and had a sense of humour. Showroom pleasant environment.
2025年6月25日
John Clark Motor Group - Dundee Audi からの回答
Good Morning.
Many thanks for your review and feedback, which I will ensure is passed on to Jacky and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Couldn't have been better
The sales team were really friendly especially the person handling our purchase
2025年6月14日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Glenis.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service all round!
Following a negative experience with another car dealership, Brett at Audi Dundee could not do enough for us. Service was excellent from start to finish and I am delighted with my new car.
Thank you!
2025年6月11日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Nicole.
Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Audi Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Ascari Blue RS3
Great experience, Nico was a great help and managed to get me the perfect car.
2025年6月2日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Ewan.
Many thanks for your review and feedback, which I will ensure is passed on to Nico and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very helpful and knowledgeable
2025年6月2日
John Clark Motor Group - Dundee Audi からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Just bought my Audi TT from you and from the start when I walked in to picking up my car I was kept informed about everything, Brett the salesman was fantastic and would highly recommend him
Brett the salesman was fantastic thankyou for all of your help. U love my Audi TT
2025年6月2日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Alison.
Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Brett has been extremely understanding…
Brett has been extremely understanding and helpful during of the purchase of my Audi A3.
2025年6月2日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Scott.
Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Beware of 'Approved' Audi: Undisclosed Faults & Unresolved Promises
My experience with Dundee Audi has been nothing short of disappointing. We trusted the Audi brand when purchasing remotely while I was overseas for work, and that trust has been completely betrayed.
The car arrived with a chipped windscreen - which we later discovered was actually documented on the MOT as a repair recommendation, but never disclosed to us. Looking back at our "walk around video" provided by the dealer, it appears to have tactically avoided showing both the windscreen damage and the problematic tyre, conveniently only showing the tyres from the "good side." When confronted, Dundee Audi promised to have the windscreen inspected and repaired, yet nothing materialised.
Just 10 days into ownership, the car developed serious central locking and electrical faults, leaving us unable to take the car out in public as it would not consistently lock. On top of this, the left side charging port appeared to be unlocked and flapped open while driving - this has appeared on numerous occasions. Again, Dundee Audi made promises - they would collect the car, provide a courtesy vehicle, and repair the issues. These promises remained unfulfilled.
The problems continued to multiply. The charging ports now refuse to open. While I take responsibility for not inspecting the tyres until about 4 weeks in (my wife is a busy mother of four, and I was away for work), when I finally did examine them within 10 minutes of seeing the car, I was absolutely disgusted. The tread appears below minimum requirements and one tyre has a slash in it - another issue actually listed on a previous MOT but never addressed by the dealer.
Perhaps most telling, Audi's own Customer Service representative admitted the car "should not have left the forecourt" in this condition. We've now been forced to formally invoke our Consumer Rights to return the vehicle.
After less than 600 miles of ownership, we're dealing with multiple serious issues that should never exist in an "Approved" vehicle. The stark contrast between this experience and the excellent service we've previously received from Volvo is night and day.
Save yourself the headache and look elsewhere. An "Approved" Audi, it seems, doesn't mean what you'd expect it to.
2025年4月30日
自発的なレビュー
John Clark Motor Group - Dundee Audi からの回答
Good afternoon Mr Duffy,
Thank you for taking the time to leave us a review. I'm sorry to hear you are unhappy with the condition of your vehicle and the service received. This is not the level of service we strive to provide to our customers.
I have passed your comments onto our management team who will look into the matter and someone will be in touch with you shortly.
Kind regards,
Sales guy’s did a good job as usual
2025年5月30日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Micheal.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
The personal approach of Gareth and the…
The personal approach of Gareth and the team was simply first class. The atmosphere in the centre is relaxed and you feel you are getting full attention and the best service.
2025年5月24日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Alistair.
Many thanks for your review and feedback, which I will ensure is passed on to Gareth and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Brett was brilliant very experienced…
Brett was brilliant very experienced nothing was any bother to him
2025年5月25日
John Clark Motor Group - Dundee Audi からの回答
Thank you for the great feedback! We're so pleased to hear Brett looked after you so well — it's clear his experience and positive attitude made a real difference. We'll be sure to pass on your kind words. Enjoy your new car, and we hope to see you again soon!
Thank you,
Tom
John Clark Motor Group - Dundee Audi からの回答
Thank you for the kind words! We're delighted to hear that you found the team knowledgeable, friendly, and welcoming — it’s always our aim to create a positive and stress-free experience. We look forward to welcoming you back again soon.
Thank you,
Tom
I did not feel pressured
I did not feel pressured, it was good to know my car had equity and the car I have chosen is wonderful such a smooth ride and fits my golf clubs no problem!
I would recommend Brett to friends and I felt I had got a decent deal and it was turned around quickly given I was starting a new job the following week from selecting the car from stock. Keep up the good work!
2025年5月22日
John Clark Motor Group - Dundee Audi からの回答
Thank you for the fantastic review! We’re so pleased to hear that Brett made the experience relaxed and pressure-free, and that everything came together quickly — just in time for your new job. It’s great to know the car is a perfect fit (golf clubs included!), and that you felt confident in the deal. We’ll be sure to pass on your kind words to Brett. Thanks for being a valued customer — we truly appreciate your support.
Great service at Dundee Audi
2025年5月17日
John Clark Motor Group - Dundee Audi からの回答
Good Morning, Fiona.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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