Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... もっと見る
企業が回答しました
Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... もっと見る
企業が回答しました
Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history. Kerry was spot on not pushy very informative and made the effo... もっと見る
企業が回答しました
企業情報
当該企業による記述
John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, 英国
- 01382 619200
4.3
優良
210件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience
Great experience all staff we came in contact with were all lovely and very helpful and knowledgeable.Our salesman Paul O’Brien was great and helped us sail through the buying process.
2024年11月24日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning, Mrs Wynne.
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Paul was great
Paul was great, very friendly and went above and beyond for us to ensure we got the car when we needed it.
2024年11月18日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning, Miss Jennings.
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Fantastic from start to end and very…
Fantastic from start to end and very supportive and informative.
2024年11月22日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I admire their professional approach
I admire their professional approach. Gave me lots of time to think on the offer they made me. No pressure. Got the car I wanted. Getting old now, might be last car I buy. Would recommend 100%.
2024年11月17日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Afternoon, James.
Thank you for sharing such a heartfelt review! We truly appreciate your kind words about our professional approach and are so glad we could provide a no-pressure, supportive environment for your car purchase. It’s wonderful to know you found the perfect car and had the time to make a decision that felt right for you. Your recommendation means the world to us, and we’re honoured to have been part of this important purchase. Wishing you many happy miles ahead!
Best Regards,
Erin
Steve rogers and the rest of the staff…
Steve rogers and the rest of the staff I spoke to gave me a great deal of time
2024年11月2日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Afternoon, Allan.
Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great care and support
Great care and support. Kept their commitments and provided a car in perfect condition, at a fare price
2024年10月27日
自発的なレビュー
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning Sarah,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Škoda Dundee からの回答
Hi Stephen,
Thank you for taking the time to leave us a review. We are disappointed to hear that you were struggling to get through to a member of staff when you were calling. We hope you managed to speak to someone in the end.
Kind regards,
Kate
Carried out the service efficiently and…
Carried out the service efficiently and to a great standard. Additional work was also done as requested.
I took car in a day late, but they still fitted it in to their busy schedule.
2024年7月25日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Everything went well.
2024年6月22日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Everything went well
Everything went well. All information explained was good. Only 1 small issue I had to chase up.
2024年5月24日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Great experience would highly recommend!
I recently had the pleasure of purchasing my new car from Joe, this was the second car we have purchased from the dealership and Joe. My partner and I couldn't be happier with the entire experience! His knowledge about the different car models and features was truly impressive, and he patiently answered all of my questions (considering we had a small child with us too!) ensuring that I felt confident in my decision. I highly recommend Joe to anyone in search of a seamless and enjoyable car-buying experience.
2024年5月26日
自発的なレビュー
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning Caroline,
Many thanks for your review and feedback, which I will ensure is passed on to Joe and the management team at the dealership.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
New Car
We recently bought a car through Alistair. He was amazing from start to finish and couldn’t have been more helpful! Would defintely come back to this garage in the future.
2024年5月25日
自発的なレビュー
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning Suzanne,
Many thanks for your review and feedback, which I will ensure is passed on to Alistair the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Had an excellent experience…
Had an excellent experience for my car's first service. I appreciated the pick up and drop off service.
I was sent a video explaining how the service went.
Really good customer service.
2024年5月13日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning Kenneth,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Hassle free 2nd time round
Hassle free 2nd time round. Had not confirmed my 1st service on their computer due to a fault at their end. Apologised and I accepted wS a computer glitch.
2024年5月8日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning Derek,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Recall
You had my car from 10:00 until 16:45 for the recall.
This included a complimentary valet which was not done yet the completion paperwork listed it as being carried out, therefore can only give you 3 stars instead of 5 stars.
2024年4月17日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Dear Mr Moreton,
Thank you for taking the time to provide us with your feedback. I am so sorry to hear that your complimentary valet was missed. This is not the service we strive to provide and we would love for you to pop in for a coffee at your earliest convenience and we will get your valet sorted. It will take approximately an hour so if you are happy with this if you drop myself an email at kate.lyttle@john-clark.co.uk with your preferred day we will get this all sorted for you.
Apologies again,
Kind regards,
Kate
John Clark Motor Group
Great service from the dealer
Great service from the dealer. Major service carried out at a fair price and car returned completely valeted. Thank you.
2024年4月15日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning William,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Not good at explaining additional packages
Added packages not explained how these work I’m now £185 out of pocket thanks for nothing
2024年4月9日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Hi Katherine,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of ser vice we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Return visit required
Part required to fully complete recall on back order - means a second visit will be required
2024年4月17日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning Bill,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Very professional
Very professional, helpful and friendly. Kept me updated at all times. Salesman made the whole experience very easy.
2024年4月3日
John Clark Motor Group - John Clark Škoda Dundee からの回答
Good Morning William,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
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