I was very happy with service I received from Brian Beattie. My son and I looked at the Minis available. Brian encourge me to take a wee run in the car, that I liked. It was magic. On my return he had... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The ambience of the showroom was outstanding! The staff were courteous and attentive. Liam McDonald was absolutely magic! He had everything ready for a seamless exchange of our cars. Keep up the go... もっと見る
企業が回答しました
The team at John Clark Mini really look after you from start to finish of buying a car. Their attention detail is second to none. Knowledgeable and friendly throughout. I would highly recommend them... もっと見る
企業が回答しました
I live in Northern Ireland and I collected car from John Clark Mini in Dundee in Scotland. Upon returning home I discovered that the car had a scrape on rear diffuser that was not pointed out. Also th... もっと見る
企業情報
当該企業による記述
As an official MINI franchise dealer, John Clark MINI in Tayside, Dundee is the only place to come if you are looking for high-quality cars at affordable prices. Visit our showroom to explore the full new MINI car range and talk to our friendly experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning a MINI simple and straightforward. We also have a great collection of affordable, Approved Used MINI cars, which can be viewed online or at our Tayside MINI dealership. As well as sales, we have an extensive servicing and parts centre to support you throughout your MINI ownership. Contact John Clark MINI, your local MINI dealership, for more information, or visit us by following the directions to our dealership above. We look forward to welcoming you.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
King's Cross Road, DD2 3PT, Dundee, Tayside, 英国
- 01382 835235
4.6
優良
249件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning, Charles.
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning, Jamie.
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning, Christopher.
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Brilliant dealership
Brilliant dealership.
The staff are always very helpful and friendly.
I bought my last car there and have recently purchased a new car from them, as the customer service had been so good previously.
Thanks guys and keep up the good work!
2024年12月26日
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Complete Shambles
Purchased a second hand BMW X4 from here and was so badly handled. First I had to wait two weeks for the car to be ready - why advertise a car that isn't available. After waiting the car wasn't ready, prepared or even presented in a manner fit for a £40k car. Stone chips all over the bonnet, which they painted in whilst the car was in the car park ! Disgraceful for such a dealership showing the worst of second hand car sales. Be wary if "distant buying" from them.
2024年12月3日
自発的なレビュー
John Clark Motor Group - John Clark Mini Tayside からの回答
Dear Tim C,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Afternoon, Stephen.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
The team at John Clark in Dundee were…
The team at John Clark in Dundee were beyond helpful .
2024年11月30日
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning, Laura.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service,very friendly and nothing…
Great service,very friendly and nothing too much bother,kept us up to date with everything
2024年11月18日
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning, Colin.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Beth made the process easy and stress…
Beth made the process easy and stress less, she couldn’t have been more helpful.
2024年11月23日
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning, Amie.
Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Poor customer service
Initial contact was good. I asked for a break down of potential finance figures as a start point to see if I was interested enough to pursue the vehicle.
A week and a half later no contact even though I've reached out several times via email. Just cut communication completely.
2024年11月20日
自発的なレビュー
John Clark Motor Group - John Clark Mini Tayside からの回答
Dear Sir/Madame,
We apologize for the delay in responding to your inquiry and for the inconvenience this may have caused. We understand your frustration with the lack of communication.
We take customer satisfaction seriously and are committed to providing excellent service. We will investigate the issue and take steps to ensure this does not happen again.
Kind regards,
Kate
John Clark Motor Group
Amazing service
Beth was amazing she kept us informed and made sure we remained happy with the situation whilst the car we wanted was on hold
2024年11月2日
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I found John Clark team very helpful
I found John Clark team very helpful , I had a special car in mind and they did their best to please ! Special shout out to Scott & David who made it happen , can honestly say I’m chuffed to bits with it x thanks guys
2024年11月6日
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning, Pamela.
Many thanks for your review and feedback, which I will ensure is passed on to Scott, David, and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning, Lisa.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
This is my second mini from this dealership
This is my second mini from this dealership. The knowledge, professionalism and patience of the sales staff is second to none. Mike, who has sold me a car before was brilliant at my first enquiry, he knew what I was looking for and tailored the right car for me. Outstanding deal. Greig looked after me from then on in, again, professional, knowledgable from the start. I love my new car and in three years, I’ll be back to that dealership again.! Any misconceptions you may have about car sales …. Leave it at the door, you’ll not go wrong here. Thanks Dundee Mini
2024年9月28日
自発的なレビュー
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning, Sharon.
Many thanks for your review and feedback, which I will ensure is passed on to Mike, Greig, and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Amazing experience at John Clark Mini…
Amazing experience at John Clark Mini Tayside, compared to other certain "big name" car companies that I have encountered before.
Seen a car online and that was that... The process was simple from valuing my part x digitally, sorting the finance (even though finance part can be a stressful process, I felt relaxed the whole time) to picking up the car which was all a straight forward hassle free process. When I arrived to pick up the car, it was spotless. I did have to put fuel in it as the fuel card was left in another vehicle and it was near closing time, but all I done was sent the receipt to be refunded. Even though it wasn't a Mini I purchased, I still felt like a valued customer.
Also, since picking the car up, I have had a major TPMS issue, and being in Edinburgh didn't want to travel back to Dundee to have it looked at if I could help it. Booked it in locally with permission from my salesman, got to the route of the problem, and John Clark have paid to have the issue rectified locally to me. Top class service and would definitely use the group again to buy my next car. Special mention to salesman Brian and his manager Ally for being understanding and making all this stress free for me! Can now finally enjoy the car with no problems. Thanks to you all for a positive experience!
2024年7月26日
自発的なレビュー
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning, Paige
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Fully recommend
All the staff were so helpful - I was so clueless and they helped me work out exactly what I wanted. Special shout out to Beth for answering all my silly questions and keeping me updated with everything
2024年3月22日
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning Chloe,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Friendly cheerful service
Had a great experience buying my new mini here - friendly service from Richie who explained everything clearly and had loads of patience with my lack of IT skills!!
And totally love my new yellow mini 😀
2024年3月5日
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning Shona,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
I’m a returning customer because I’m a happy customer
I took delivery of my 4th new mini since first buying one in 2018
From the date of order to the date of delivery I found that JC Mini Tayside far exceeded any other dealership when it comes to customer service
They are so professional and reliable
I have nothing but respect and praise for them
2024年3月15日
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning Doris,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
John Clark Motor Group - John Clark Mini Tayside からの回答
Good Morning Linda,
Many thanks for your review and feedback, which I will ensure is passed on to Callum and the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
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