Great sales advice from Scott Arthur at Aberdeen Renault, who arranged a prompt test drive and quote, with focus on the car I wished to enquire about. This was very welcome as other car showrooms ofte... もっと見る
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所在地
所在地を変更Abbotswell Road, The Autoplex., AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
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Price was good and Scott, the sales person I dealt with was excellent, including checking everything was OK after I had purchased the car. Would happily buy another car from John Clark Renault in Aber... もっと見る
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Buying a car is usually stressful but James fair weather made the entire process smooth and transparent , he went above and beyond to help me . He was patient and gave me honest advice instead of just... もっと見る
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Although we never purchased a Renault we were impressed with the service from the sales staff, especially Scott Arthur who went over the stuff the Scenic Electric had, answered any queries we had and... もっと見る
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企業情報
当該企業による記述
At Specialist Cars Renault in Aberdeen, we are always delighted to welcome new and returning customers. As one of the most experienced and reputable Renault dealers in Scotland, we’re your one-stop-shop for any Renault vehicle needs. Whether you are in the market to purchase your first Renault, wanting to upgrade your existing vehicle or are looking to book your vehicle in for a service, we’re a trusted Renault dealer that will provide you with outstanding levels of customer ser
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Abbotswell Road, The Autoplex., AB12 3AD, Aberdeen, West Tullos Industrial Estate, 英国
- 01224 677 800
4.6
優良
419件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Could not fault the staff and the…
Could not fault the staff and the service I received. Nicole was lovely and really helpful.
2026年4月30日
John Clark Motor Group - John Clark Renault からの回答
Good afternoon Charlotte,
Thank you for your five star review, we are delighted that Nicole was able to help you!
Kind regards,
Lisa
Great experience
Bought my Renault Captur from here last week.
Delighted with the deal. Scott Arthur came recommended by my Son who also bought a vehicle from him.
Scott was great throughout the whole process, keeping us informed and a pleasure to deal with.
2026年5月8日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good afternoon Carol, Thank you for your five star review, we are delighted that Scott was able to help you and your son recommended him to you ! Kind regards, Lisa
Dealt with Scott and he has been very…
Dealt with Scott and he has been very helpful, would highly recommend.
2026年5月2日
John Clark Motor Group - John Clark Renault からの回答
Good afternoon Ashley, Thank you for your five star review, we are delighted that Scott was able to help you! Kind regards, Lisa
Excellent trade-in offer & customer service.
Made an impossible to turn down offer relating to trading in two older Dacias for a new Sandero.
Excellent attention and service from Scott Arthur.
2026年5月1日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good afternoon Les, Thank you for your five star review, we are delighted that Scott was able to help you! Kind regards, Lisa
We recently purchased a Renault Mégane…
We recently purchased a Renault Mégane at Aberdeen branch and had a really great experience from start to finish. Lewis Kinniburgh, our salesperson, was incredibly helpful throughout the whole process. His knowledge of the car and the time he took to walk us through everything made the experience feel easy and straightforward.
He really listened to what we were looking for and made sure we got a deal that suited our budget, which we really appreciated. His involvement made a big difference, and we never felt rushed or pressured at any point.
We’re absolutely delighted with our purchase and couldn’t be happier with the service we received. Thanks again to Lewis for making the whole experience such a positive one!
2026年4月23日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Thank you for the 5-star review, Aleksandra! We're delighted to hear you had such a great experience purchasing your Renault Mégane from John Clark Renault Aberdeen.
It’s great to know Lewis Kinniburgh provided such knowledgeable, helpful and attentive service throughout the entire process. We’re especially pleased to hear he took the time to understand exactly what you were looking for, explained everything clearly and helped find a deal that suited your budget without ever making you feel rushed or pressured.
Your kind words about Lewis and the positive experience you received really mean a lot to the whole team. Thank you again for choosing John Clark Renault Aberdeen, and we hope you enjoy every mile in your new Renault Mégane!
Lesley
Salesman was very efficient and…
Salesman was very efficient and informed,he helped me with all my questions,also with the paperwork,well done him,nice and friendly.👍
2026年4月26日
John Clark Motor Group - John Clark Renault からの回答
Thank you for your review, Henry! We're pleased to hear the salesman provided such efficient and informed service throughout your experience at John Clark Renault.
It’s great to know he was able to help with all your questions and paperwork while being friendly and approachable.
We really appreciate your feedback and thank you for taking the time to share your experience with us!
Lesley
John Clark Motor Group - John Clark Renault からの回答
Thank you for the fantastic 5-star review! We're delighted to hear James provided excellent service and that you received such good support from start to finish at John Clark Renault.
We really appreciate your kind words and thank you for taking the time to share your feedback. We hope to see you again in the future!
Lesley
Recently we decided it was time to…
Recently we decided it was time to change our 15 years old diesel Land Rover for a Dacia Duster 4X4 Hybrid. Being elderly, having little knowledge in new technology and on top of that English is not our native language. We realised it will be a big challenge not only for us but a bigger one for the person we'll have in front of us. It was a young man, Scott Arthur at the Renault Aberdeen branch. He has such patience, even finding translations in our language when necessary. Answering all our questions. A very good experience. We went back home with a second hand Dacia Duster 4X4 hybrid less than 1 year old, looking great and exactly in our budget.
2026年4月13日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Thank you for the fantastic 5-star review! We're delighted to hear you had such a positive experience with the team at John Clark Renault Aberdeen.
Changing from a long-owned vehicle to something with newer technology can feel like a big step, so it’s wonderful to know Scott Arthur provided such patient, thoughtful and supportive service throughout the process.
We’re especially pleased to hear he took the time to answer all your questions and even helped with translations when needed to make everything as comfortable and straightforward as possible for you both
It’s fantastic that you found the perfect Dacia Duster 4x4 Hybrid within your budget and that you’re so pleased with it. Thank you again for your kind words and trust in John Clark Renault Aberdeen. We hope you enjoy many happy miles in your new Dacia! Lesley
I had a great customer experience
I had a great customer experience with John Clark Renault. Salesperson Allan Bell went above and beyond to assist with my purchase (even coming in on a day off to complete the exchange).
2026年4月11日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Thank you for the 5-star review, Callum! We're delighted to hear you had such a great customer experience with John Clark Renault.
It’s wonderful to know Allan Bell went above and beyond to assist with your purchase, even coming in on his day off to complete the exchange for you.
We really appreciate your kind words and recognition of Allan’s dedication and customer service. Thank you again for choosing John Clark Renault, and we hope you enjoy your new car!
Lesley
Renault Clio…
Recently picked up my new Renault Clio from John Clark Renault Aberdeen. Dealing with Scott Arthur who is very helpful, clued up on the vehicles and was a pleasure to deal with. Kept me well informed from when i ordered the vehicle to taking delivery it.
2026年4月18日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good Morning,
Thank you so much for the 5-star review,
We are committed to providing the highest quality of service, and we're delighted to hear that we met your expectations.
I'll make sure to pass on your feedback to Scott and the management team at Renault Aberdeen,
We look forward to seeing you again,
Kind Regards,
John
Excellent experience
Helpful and engaging staff from reception to sales, we felt well looked after. Happily surprised at the availability of the vehicle we were interested as we only went in to test drive the Renault 5 and ended up purchasing the car to be delivered in just a few days with all the extras we requested. Excellent post sales service so far too.
2026年3月30日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Morning Emma,
Thank you so much for the 5-star review!
We're thrilled to hear you had a great experience with us.
Our team strives to provide the best service possible, and it's wonderful to know we hit the mark.
I will ensure your feedback is passed on to the team at Renault Aberdeen.
We look forward to seeing you again soon,
Kind Regards,
John
Think Twice
Excellent sales staff but once I left this area of service it was downhill from then a disaster from day 1 and the service dept nearly cost me a £1000 fine and points on my license and they fail big time to follow through on their promises of financial reimbursement wish I had bypassed this dealer and Renault overall now in the throes of cancelling service contract and alloys wheels and bodywork contracts
2026年4月2日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good morning David,
Thank you for taking the time to provide your feedback regarding your recent experience.
It is helpful to hear that the sales team met your expectations. However, we note your comments regarding the service department and the difficulties you have faced with your service contracts. This feedback has been noted and will be shared with the relevant departments for their internal review.
We appreciate your patience as we look into these matters.
Kind regards,
Lisa
5 Star Experience
This was our first purchase from John Clark Aberdeen and we were so fortunate to speak to Scott Arthur who was knowledgeable, friendly and has given us fantastic customer service. He gets 5 stars from us. Thank you Scott!!!
2026年3月17日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good Morning,
Thank you so much for the 5-star review!
We're thrilled to hear that you had a great experience with us,
I'll be sure to pass on your feedback to Scott and the management team at Renault Aberdeen.
We hope to see you again soon,
Kind Regards,
John
Great little car - Renault 5 - Electric
Great little car, good service which negotiating a sale, with Scott Arthur who was very helpful and diligent.
2026年3月23日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Morning Beatrice,
Thank you so much for the review and feedback!
We're so glad to hear your enjoying your Renault 5 Electric,
Our team works hard to provide the best service possible, and it's great to know we met your expectations.
We look forward to seeing you again soon!
Kind Regards,
John
Buying a car is always an ordeal for me…
Buying a car is always an ordeal for me but my salesman Scott was very efficient, friendly and the whole process went smoothly
2026年3月17日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Morning Jane,
Thank you so much for the 5-star review!
We're so happy to hear you had a great experience with the team at John Clark Renault,
I'll make sure to pass on your feedback to Scott and the management team at John Clark Renault,
We hope to see you back here again soon!
Kind Regards,
John
Very pleased with the purchasing process
I recently purchased a new Clio from John Clark (Aberdeen Renault).
I was very pleased with the whole process. Scott Arthur was excellent. He provided the most helpful information and advice at all times. He was very professional in his approach and always pleasant and polite. This helped the purchase go smoothly and easily.
2026年3月20日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Good Morning,
Thank you so much for the 5-star review!
We're so happy to hear you had a great experience, with the team at Aberdeen Renault.
We're obsessed with making sure our customers have the best experience possible, so it's fantastic to know we met your expectations.
I'll ensure to pass on your feedback to Scott and the management team at Aberdeen Renault.
We hope to see you again,
Kind Regards,
John
Excellent experience
Excellent experience, this our 4th car from John Clark Dacia. Our salesman Scott was friendly and efficient and made the whole process seamless.
2026年3月14日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Afternoon Lorraine,
Thanks for the kind words!
We're so glad you enjoyed your experience with us,
We're obsessed with making sure our customers have the best experience possible, so it's fantastic to know we met your expectations,
I'll ensure to pass on your feedback to Scott and the management team at John Clark Dacia,
We hope to see you again soon!
Kind Regards,
John
Very happy with my handover
2026年3月18日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Morning Graeme,
Thank you for taking the time to share your experience with John Clark Renault,
We pride ourselves on providing high-quality service, and we're happy to know we met your expectations.
I'll be sure to pass on your feedback to the team at John Clark Renault, and we can't wait to welcome you back for more!
Kind Regards,
John
Scott Arthur was so friendly and…
Scott Arthur was so friendly and helpful and could not have been more patient with all my questions. He is a true credit for your staff!
I look forward to dealing with him again when more Dacias or Vitaras are in!
A BIG Thank you, Scott! :))
2026年3月7日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Morning Gabrielle,
Thank you so much for the 5-star review,
We're thrilled to hear you had a great experience with us,
I'll be sure to share your feedback with Scott and the management team at Aberdeen Renault,
We look forward to seeing you again soon.
Kind Regards,
John
Stuart was amazing
Stuart was amazing! He was very helpful, got us a fantastic deal and has answered any questions we have. No issue is too small!
2026年2月16日
自発的なレビュー
John Clark Motor Group - John Clark Renault からの回答
Morning Fifi,
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience with us.
We take great pride in providing high-quality service, and we are pleased to know we met your expectations.
I will ensure to pass on your feedback to Stuart and the management team at John Clark Renault.
Kind Regards,
John
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