I’m really happy with my experience from start to finish. Everyone was incredibly helpful and friendly and they took the time to explain everything properly and answer all my questions. What I really... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I was given a warm and friendly welcome in the dealership, I was asked about what model of car I would be interested in…given permission to look and inspect the vehicle in my own time. Once I had deci... もっと見る
企業が回答しました
From the minute we arrived we were made welcome and the sales people bent over backwards to find us the right car at the right deal. Painless delivery on pick up day, and all snag list items had been... もっと見る
Was made very welcome from the moment I walked. Costa the sales executive was very helpful and the sale of the car and associated paperwork was done very smoothly and swiftly. Costa made sure I unders... もっと見る
企業が回答しました
企業情報
当該企業による記述
As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, 英国
- 01224 384000
4.8
優良
924件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning, Michael.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning, Ian.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
All went well
All went well, reception quick, courtesy car good and all work finished on time and at cost.
2025年10月23日
自発的なレビュー
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning, Chris.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great service from start to finish
Great service from start to finish - lots of patience for all our questions !!!
2025年10月20日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
They were friendly
2025年10月17日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
New Tiguan Purchase
Very professional and friendly staff. Very high level of attention to detail.
2025年10月7日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Outstanding experience
I had an excellent experience when I visited dealership to look into replacing my car. Everything was explained clearly, efficiently in a pleasant manner and patiently.
2025年10月4日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great service.
After 4 years with my first Volkswagen I had no intention of looking elsewhere, and the care and expertise I dealt with 4 years ago were the same today. Nearing the end of my PCP agreement I went to Specialist Cars to see what my options were, and the process to now having my new car as soon as a week later was clear, quick and accommodating. Thank you all 😀
2025年10月10日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
When buying car from VW Aberdeen it…
When buying car from VW Aberdeen it was very excellent experience that I received compared from buying from BMW Aberdeen
2025年10月12日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning, William.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Requested work not completed
My car was booked in online for its yearly service, I noted that I wanted DSG oil change/service, 2 front tyres and new front wipers. the service was complete on the day however the wipers were not changed, DSG service not completed and no new tyres even after they picked up on them in their health check. When I phoned them they said they never knew about the DSG service request, they said it was too late to fit the tyres that day and they would fit new wipers which they never did.
2025年9月29日
自発的なレビュー
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good afternoon Robert,
Thank you for taking the time to leave us a review. We're sorry to hear that work you had requested was not carried out. Our Service Manager has tried to give you a call yesterday to discuss and will try again today.
Kind regards,
Purchasing my new Poli
Purchasing my new Polo was made very easy with the help of Stephen Morrison. From walking in to the showroom to driving away in my car was a very stress free experience.
2025年9月28日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon, Karen.
Many thanks for your review and feedback, which I will ensure is passed on to Stephen and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Everything was good the salesman kosta…
Everything was good the salesman kosta was really good explaining everything
2025年10月2日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon, Robert.
Many thanks for your review and feedback, which I will ensure is passed on to Kosta and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent experience
Excellent experience. Olaf was brilliant. Highly responsive. Superior knowledge of the vehicles. Fast and efficient service. Can’t rate highly enough!
2025年9月26日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Olaf and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service
All The team at John Clark was kind and courteous
From the telephone team to the lady in new cars showroom they came to assist me and made me feel comfortable
Gary met me on my first visit and put me at ease on my request for a certain used car and through his dedication I have a car that was explained to me and all the internet forms that had to be completed.
Adam assisted Gary to get the car ready for me to pick up.
I then went and left my garage remote door controller in my old , which Gary brought to my house to save me the journey into Aberdeen.
Again thanks to the John Clark team and definitely 5 stars to Gary and Adam.
2025年10月2日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon, James.
Many thanks for your review and feedback, which I will ensure is passed on to Gary, Adam, and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great experience all round
Great experience buying a car from a John Clark, Adam the sales rep was fantastic throughout. Very helpful and informative.
Car fully explained, with video before arranging test drive. When arriving to test drive, the car was fully explained to me before setting off.
Had noticed a few unmentioned scratches (larger and deeper than the usual wear and tear) these were putting me off the specific car due to the fear of rust etc. They arranged for the car to be polished and it came back a few days later looking great.
On the day of pick up it was super simple and straight forward even with the part exchange.
Would highly recommend.
Fingers crossed I won’t need to be back anytime soon, but when I do I certainly would go back here.
2025年10月2日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon, Haley.
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
New Car
Recently bought a car from Volkswagen Aberdeen. From start to finish Callum our salesman was 100% perfect and helped in every way possible.
2025年9月29日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Callum and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Staff were friendly and attentive
Staff were friendly and attentive. In my mind we got a good deal and are pleased with our car.
2025年9月25日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Satisfied customer.
My salesman Gary Brown is very helpful and realised what I wanted from my new vehicle. Made everything clear and easy to understand and delivered the vehicle I wanted a lovely all black T Roc with nice silver and black shiny wheels.
2025年9月25日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon, Arthur.
Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service from GaryBrown made…
Excellent service from GaryBrown made the process of buying so much easier as nothing was too much trouble.Would highly recommend to family and friends
2025年9月27日
John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good Afternoon, Brenda.
Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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