John Clark Motor Group - John Clark Volkswagen Aberdeen レビュー 

923
•
TrustScore 5段階評価の5

4.8

Craigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB

•

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5つ星のうち5の評価

I’m really happy with my experience from start to finish. Everyone was incredibly helpful and friendly and they took the time to explain everything properly and answer all my questions. What I really... もっと見る

5つ星のうち5の評価

I was given a warm and friendly welcome in the dealership, I was asked about what model of car I would be interested in…given permission to look and inspect the vehicle in my own time. Once I had deci... もっと見る

企業が回答しました

5つ星のうち5の評価

From the minute we arrived we were made welcome and the sales people bent over backwards to find us the right car at the right deal. Painless delivery on pick up day, and all snag list items had been... もっと見る

5つ星のうち5の評価

Was made very welcome from the moment I walked. Costa the sales executive was very helpful and the sale of the car and associated paperwork was done very smoothly and swiftly. Costa made sure I unders... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, 英国

  • 01224 384000

4.8

優良

TrustScore 5段階評価の5

923件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(923)

過去12か月のレビュー数: 1,989件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Customer Service from Start to Finish

I’m really happy with my experience from start to finish. Everyone was incredibly helpful and friendly and they took the time to explain everything properly and answer all my questions. What I really appreciated was that they listened to what I actually needed. I do a lot of miles, so finding the right car for my everyday use was important. They took that into consideration and gave me some really good advice without making me feel pressured into anything.
Even after I collected the car, they called to check how I was getting on, whether everything was okay and if I was happy with my purchase. I thought that was a really nice touch as it shows they genuinely care about their customers even after the sale. The whole process was easy and stress free and I couldn't be happier with the service I received. I would definitely recommend them to anyone looking to buy a car. Thank you again for all your help

2026年10月11日
5つ星のうち5の評価

T-Roc Transistion

From the minute we arrived we were made welcome and the sales people bent over backwards to find us the right car at the right deal. Painless delivery on pick up day, and all snag list items had been dealt with.
First class service from all staff.

2026年10月10日
5つ星のうち5の評価

Purchased my recent car with Adam

Purchased my recent car with Adam, very helpful and would highly recommend

2026年9月28日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for leaving your review! We're pleased to hear that Adam provided you with helpful service during your car purchase!

Lesley

5つ星のうち5の評価

Great service from Paul Hardy.

Great service from Paul Hardy.
Kept me informed regarding purchase of Tiguan.
Delighted with the car.
Also gave me a fair price on my Audi Q2.

2026年9月27日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for taking the time to leave us your feedback Thomas! We're pleased to hear that you received great service from Paul Hardy and that you are delighted with your new Tiguan. Your satisfaction is our priority and we appreciate your trust in us for a fair price on your Audi Q2!

Lesley

5つ星のうち5の評価

Was welcomed and looked after very…

Was welcomed and looked after very well, everything was explained well.

2026年9月30日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for taking the time to leave us your feedback! We're happy to hear you felt welcomed and well looked after and that everything was explained clearly! We wish you all the best with your new car

Lesley

5つ星のうち5の評価

Great new car experience

I was given a warm and friendly welcome in the dealership, I was asked about what model of car I would be interested in…given permission to look and inspect the vehicle in my own time. Once I had decided on which vehicle I would like, I had a test drive to see if it suited my needs. The salesperson went through all my options as regarding my trade in car and the financial options for the new vehicle.. I can certainly recommend my experience at the dealership.

2026年10月2日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you Robert! We appreciate you taking the time to leave us your review. We're pleased to hear you received a warm and friendly welcome that allowed you to explore your options comfortably. Your recommendation means a lot to us and we look forward to providing you with reliable service in the future!

Lesley

5つ星のうち5の評価

First class

Brilliant service provided throughout the process of buying a car! A special shoutout to Aidan who honestly was the best salesperson I’ve ever dealt with! Professional, knowledgeable and extremely paient

2026年10月1日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for taking the time to leave us your feedback Pamela! We're pleased to hear that you received brilliant service throughout your car buying process and that Aidan stood out as the best salesperson you've ever dealt with. We look forward to supporting you again in the future!

Lesley

5つ星のうち5の評価

Was made very welcome from the moment I…

Was made very welcome from the moment I walked. Costa the sales executive was very helpful and the sale of the car and associated paperwork was done very smoothly and swiftly. Costa made sure I understood everything and set up all I needed in the car for me. A pleasurable experience for me and am very happy with my new car.

2026年10月1日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for taking the time to leave us your feedback Steve. We're pleased to hear that you felt very welcome and that Costa provided you with helpful and trustworthy support throughout the car buying process. Your satisfaction is our priority, and we look forward to serving you again in the future!

Lesley

5つ星のうち5の評価

Good people using well tested systems

Good people equipped with well proven customer facing procedures deliver a satisfying confidence when dealing with this business. Like many others, I have been here before and have no other expectation that the transaction will be dealt with expertly.
Knowing that my purchase will be expertly looked after by competent people is essential.

2026年10月1日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for you feedback David! We're pleased to hear that our approach and reliable service have instilled confidence in your transactions with us. Your trust in our team motivates us to continue delivering quality support, and we look forward to serving you again soon!

Lesley

5つ星のうち5の評価

First class

I have purchased my last 3 cars here and Intend to continue. The service from the sales team is second to none, extremely friendly, knowledgable and helpful. They make me feel at ease and always know what I like and want. Keep doing what you are doing, no improvement needed.

2026年10月1日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you Majella! We're glad to hear that our service has made your car-buying experience so enjoyable. Your trust in our reliable and knowledgeable sales team means the world to us, and we look forward to supporting you with your future purchases!

Lesley

5つ星のうち5の評価

Smooth

Smooth handover and always attentive to customer needs

2026年9月28日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for taking the time to leave us your feedback Keelan! We're pleased to hear about the smooth handover and our team's attentiveness to your needs and we look forward to welcoming you back soon!

Lesley

5つ星のうち5の評価

Excellent application and service…

Excellent application and service offered to valued repeat customers. Well done to David, Ross and Gary

2026年9月28日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for taking the time to leave us your feedback George! We're happy to hear that you find our application and service excellent, especially for our valued repeat customers. We'll be sure to pass on your kind words to David, Ross, and Gary as we continue to prioritise support and reliable service

Lesley

5つ星のうち5の評価

Easy and quick process of

Easy and quick process of
Buying car start to finish
Any questions also
Explained and answerd
To me

2026年9月17日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you John! We appreciate you taking the time to leave your feedback. We're happy to hear that you found the process of buying a car easy and quick, and that our team was able to provide you with the support and answers you needed. Your feedback inspires us to continue delivering reliable service and we look forward to welcoming you back in the future!

Lesley

5つ星のうち5の評価

Salesman was very helpful

Salesman was very helpful

2026年9月24日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you Daniel! We're appreciate you taking the time to leave us your feedback and we are happy to hear that our salesman was very helpful and provided you with the support you needed!

Lesley

5つ星のうち5の評価

Helpful sales personnel

Paul our salesman was very helpful and knowledgeable at all times and made things as easy as possible for us. The manager, whose name I’m afraid I’ve forgotten, was also friendly and efficient.

2026年9月24日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you Howard! We appreciate you taking the time to leave us your review. We're pleased to hear that Paul provided you with helpful and knowledgeable service, making your experience as easy as possible. Your kind words will be shared with our team, and we look forward to welcoming you back for more quality support in the future!

Lesley

5つ星のうち1の評価

Ripping people off all day

Ripping people off all day and when you submit a complaint you only get a narcissistic sorry you feel that way response. Well I'll be going to head office next week when I have time to write my letter and then the ombudsman if I still don't get an appropriate response. And if I get an apology following this review it's too late now.

2026年9月18日
自発的なレビュー
5つ星のうち5の評価

As a ‘ drop in’ customer

As a ‘ drop in’ customer, I was attended to quickly. I was shown the vehicles that matched my wishes and had a test drive immediately. My trade in offer was fair and could make a quick purchase.

2026年9月16日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you Elisabeth, for your wonderful review! We're happy to hear that you were attended to quickly/ We appreciate your feedback and look forward to supporting you again in the future!

Lesley

5つ星のうち5の評価

Adam was extremely knowledgeable and…

Adam was extremely knowledgeable and helpful.
Made the whole process easy from start to finish

2026年9月23日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for taking the time to leave us your feedback Andrew! We're pleased to hear that Adam's knowledge and support made the whole process easy for you. Your feedback is a testament to our commitment to reliable service and we look forward to assisting you again in the future!

Regards,
Lesley

5つ星のうち5の評価

The Sales Representative Paul was very…

The Sales Representative Paul was very helpful from looking at the vehicle's on sale. Then all the way through from purchasing and picking it up.

2026年9月20日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for taking the time to leave us your review Carl! We're happy to hear that our Sales Representative Paul provided you with helpful support throughout your vehicle purchase!

Lesleu

5つ星のうち5の評価

Great Service

Professional & friendly service from Adam , no pressure to buy anything & made us feel very welcome and at ease , very happy customers to be driving away in the car that we wanted and we are all delighted with it .

2026年9月12日
John Clark Motor Group - John Clark Volkswagen Aberdeen ロゴ

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

Thank you for taking the time to leave us your feedback Alister. We're pleased to hear that you received professional and friendly service from Adam and felt at ease during your visit. Your satisfaction is our priority, and we appreciate your trust in us as you drive away in the car you wanted!

Lesley

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