I’m really happy with my experience from start to finish. Everyone was incredibly helpful and friendly and they took the time to explain everything properly and answer all my questions. What I really... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I was given a warm and friendly welcome in the dealership, I was asked about what model of car I would be interested in…given permission to look and inspect the vehicle in my own time. Once I had deci... もっと見る
企業が回答しました
From the minute we arrived we were made welcome and the sales people bent over backwards to find us the right car at the right deal. Painless delivery on pick up day, and all snag list items had been... もっと見る
Was made very welcome from the moment I walked. Costa the sales executive was very helpful and the sale of the car and associated paperwork was done very smoothly and swiftly. Costa made sure I unders... もっと見る
企業が回答しました
企業情報
当該企業による記述
As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.
John Clark Motor Group
当該企業による記述

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

連絡先
Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, 英国
- 01224 384000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Customer Service from Start to Finish
I’m really happy with my experience from start to finish. Everyone was incredibly helpful and friendly and they took the time to explain everything properly and answer all my questions. What I really appreciated was that they listened to what I actually needed. I do a lot of miles, so finding the right car for my everyday use was important. They took that into consideration and gave me some really good advice without making me feel pressured into anything.
Even after I collected the car, they called to check how I was getting on, whether everything was okay and if I was happy with my purchase. I thought that was a really nice touch as it shows they genuinely care about their customers even after the sale. The whole process was easy and stress free and I couldn't be happier with the service I received. I would definitely recommend them to anyone looking to buy a car. Thank you again for all your help
T-Roc Transistion
From the minute we arrived we were made welcome and the sales people bent over backwards to find us the right car at the right deal. Painless delivery on pick up day, and all snag list items had been dealt with.
First class service from all staff.
回答に AI 支援を利用する場合があります詳細を表示
Purchased my recent car with Adam
Purchased my recent car with Adam, very helpful and would highly recommend

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Great service from Paul Hardy.
Great service from Paul Hardy.
Kept me informed regarding purchase of Tiguan.
Delighted with the car.
Also gave me a fair price on my Audi Q2.

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Was welcomed and looked after very…
Was welcomed and looked after very well, everything was explained well.

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Great new car experience
I was given a warm and friendly welcome in the dealership, I was asked about what model of car I would be interested in…given permission to look and inspect the vehicle in my own time. Once I had decided on which vehicle I would like, I had a test drive to see if it suited my needs. The salesperson went through all my options as regarding my trade in car and the financial options for the new vehicle.. I can certainly recommend my experience at the dealership.

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
First class
Brilliant service provided throughout the process of buying a car! A special shoutout to Aidan who honestly was the best salesperson I’ve ever dealt with! Professional, knowledgeable and extremely paient

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Was made very welcome from the moment I…
Was made very welcome from the moment I walked. Costa the sales executive was very helpful and the sale of the car and associated paperwork was done very smoothly and swiftly. Costa made sure I understood everything and set up all I needed in the car for me. A pleasurable experience for me and am very happy with my new car.

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Good people using well tested systems
Good people equipped with well proven customer facing procedures deliver a satisfying confidence when dealing with this business. Like many others, I have been here before and have no other expectation that the transaction will be dealt with expertly.
Knowing that my purchase will be expertly looked after by competent people is essential.

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
First class
I have purchased my last 3 cars here and Intend to continue. The service from the sales team is second to none, extremely friendly, knowledgable and helpful. They make me feel at ease and always know what I like and want. Keep doing what you are doing, no improvement needed.

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Excellent application and service…
Excellent application and service offered to valued repeat customers. Well done to David, Ross and Gary

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Easy and quick process of
Easy and quick process of
Buying car start to finish
Any questions also
Explained and answerd
To me

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Helpful sales personnel
Paul our salesman was very helpful and knowledgeable at all times and made things as easy as possible for us. The manager, whose name I’m afraid I’ve forgotten, was also friendly and efficient.

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Ripping people off all day
Ripping people off all day and when you submit a complaint you only get a narcissistic sorry you feel that way response. Well I'll be going to head office next week when I have time to write my letter and then the ombudsman if I still don't get an appropriate response. And if I get an apology following this review it's too late now.
As a ‘ drop in’ customer
As a ‘ drop in’ customer, I was attended to quickly. I was shown the vehicles that matched my wishes and had a test drive immediately. My trade in offer was fair and could make a quick purchase.

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Adam was extremely knowledgeable and…
Adam was extremely knowledgeable and helpful.
Made the whole process easy from start to finish

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
The Sales Representative Paul was very…
The Sales Representative Paul was very helpful from looking at the vehicle's on sale. Then all the way through from purchasing and picking it up.

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
Great Service
Professional & friendly service from Adam , no pressure to buy anything & made us feel very welcome and at ease , very happy customers to be driving away in the car that we wanted and we are all delighted with it .

John Clark Motor Group - John Clark Volkswagen Aberdeen からの回答
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