Phenomenal customer service from Harriet and James , as good as ive ever had and im now in my 60s. Nothing was too much bother and all aspects fully explained and a joy to deal with. After my wife pu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was dealing with one sales person. Reserved the car. Was given finance details which I chose not to accept. Phoned after 48 hrs to make sure the car was still available to me. Explained I was org... もっと見る
The salesperson was honest when speaking to us about new and used cars. Answered any questions in full and was very helpful when we took our dog up to help decide what type of mini we were going to pu... もっと見る
企業が回答しました
An excellent first discussion with Harriett Bryant, about the Mini we were interested in. Time taken to build the car on line, which made our final decision easy and thereafter place an order.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, 英国
- 01224 335555
4.8
優良
266件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reassuring mini health check
I’ve had my Mini Cooper just over 12 months now and I love it. I recently took it to John Clarke’s with concerns of a possible problem with the suspension or coil spring. Fortunately everything was fine and all was confirmed in the inspection report carried out by their technician Darren. He even carried out a complementary vehicle health check and created a video during the inspection, which I received by email after collecting my mini. I was very impressed and reassured by this as it showed me the inspection taking place, plus tyre depths. It also reminded me that I need to clean better under my arches! Thank you for excellent service!
2026年1月29日
自発的なレビュー
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Darren and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John
Keira was very helpful
Keira was very helpful, friendly and informative from the first moment until the car handover, and since. I really think she went above and beyond to help me.
2026年1月29日
John Clark Motor Group - Mini Aberdeen からの回答
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Keira and the management team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, John
I would highly recommend John Clark…
I would highly recommend John Clark Mini Aberdeen to all my family & friends. The service I got was exceptional from front desk to sales & servicing, especially Leonie, Beth & Lisa there knowledge of the product, helpfulness, nothing was to much bother for them. They made the experience of selecting & buying my new JCW Countryman a pleasure. I will definitely be going back, I can’t imagine having anything else but a mini from now on.
2026年1月2日
John Clark Motor Group - Mini Aberdeen からの回答
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Leonie, Beth and Lisa at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, John
Sales staff were very helpful and the…
Sales staff were very helpful and the deal was done quickly
2025年12月21日
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning, Margaret.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service and helpful staff
2025年12月21日
John Clark Motor Group - Mini Aberdeen からの回答
Good Afternoon, Jennifer.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very good service from Kiera
2025年11月30日
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Kiera and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Good experience with Thomas
I was kept up to date throughout the process of buying the car until handover, my salesman Thomas was extremely helpful and always available to answer any questions I had
2025年11月30日
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
New Mini Sale and Handover
Great service provided by the Sales Team on the purchase of my third mini. Tom Higgins was exceptionally helpful, knowledgeable and courteous. All aspects of the car functionality were clearly explained at the handover today although there was a lot to take in from my perspective.
2025年12月5日
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Tom and the management team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa
Excellent sales advice and help with purchase
The sales representative with whom we dealt, Harriett Bryant, couldn't have been more helpful, informative or obliging. She made the whole process of selling my previous mini, arranging the purchase of my new one and arranging the finance for the purchase clear and understandable.
2025年11月22日
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Was an incredible experience
Was an incredible experience ! They helped me choose the right car for me ! And they basically did everything for me it was no stress ! Harriett was awesome ! Informed me every step of the way ! Can’t thank her enough
2025年10月16日
自発的なレビュー
John Clark Motor Group - Mini Aberdeen からの回答
Good afternoon Amanda,
Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
A MINI for Mum is the Minimum
The experience of purchasing our Mini was very straightforward and made it a pleasant experience.
I would have no hesitation in dealing with John Clark Motor Group-Mini Aberdeen again.
2025年10月11日
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Very mixed service.
Sales process was easy - I was buying remotely. But handover was left feeling oh we have your money here’s your car good bye. Although I must say it wasn’t my sales lady that did my handover.
The automated hard sell via email for extras is a bit annoying also.
2025年8月16日
New mini
Leonie and Harriet were very helpful, knowledgeable and good to deal with. Thought I would miss my mini but loving the new one
2025年8月2日
John Clark Motor Group - Mini Aberdeen からの回答
Hi Nicky,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Rachel
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning, Dave.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Harriett was excellent
Harriett was excellent, keeping us updated throughout, answering any queries we had and ensured everything was seamless, going above and beyond to resolve any issue. She is an asset to the Company.
2025年8月2日
John Clark Motor Group - Mini Aberdeen からの回答
Good Morning, Gerry.
Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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