John Clark Motor Group - Pentland Land Rover Dundee レビュー 

179
•
TrustScore 5段階評価の4.5

4.6

Lundie Avenue 1, ., DD2 3NY Dundee, Scotland, GB

•

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5つ星のうち5の評価

Spotted new Evoque in showroom when returning courtesy car. Spoke to friendly salesperson, David Cartmill, and after some negotiations managed to secure a deal which suited both parties. Collected new... もっと見る

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5つ星のうち5の評価

Following the recent purchase of my Range Rover Evoque my 5* score is from the start of the purchasing process through to agreeing the sale and the final handover of the car, the service I... もっと見る

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5つ星のうち5の評価

I had an excellent experience buying my car from Pentland (John Clark). Even though I travelled all the way from Kent to Dundee, the whole process was smooth, professional, and worth the journey... もっと見る

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5つ星のうち5の評価

I had a great experience with Pentland Land Rover, thank to Alistair McBain. Great service, informative and friendly, going the extra mile with additional videos around the car so that I could view... もっと見る

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企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Pentland Land in Dundee forms part of the successful John Clark Motor Group and we have years of experience in delivering high-quality Land Rover cars and servicing, combined with unrivalled customer service. Located in Lundie Road, Dundee we are very near to Kingspark School and not far from St Johns R C High School. We are easily accessible from the surrounding area, given our close proximity to the A90 Kingsway. If you are travelling by public transport, regular buses run to and from the city centre and Dundee train station. Come and visit us today and our friendly staff will be on hand to answer all your questions and organise a test drive for you. You can have a closer look at the full range of new Land Rovers as well as the constantly changing selection of Approved Used cars we have. When you have chosen the car you wish to purchase, our finance experts will help you choose the best finance solution for your own personal budget needs.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Lundie Avenue 1, ., DD2 3NY, Dundee, Scotland, 英国

  • 01382 933340

4.6

優良

TrustScore 5段階評価の4.5

179件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(179)

過去12か月のレビュー数: 1,989件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience with a helpful and…

Great experience with a helpful and very professional bunch of people

2025年8月14日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Caroline was excellent in all aspects…

Caroline was excellent in all aspects of her job the only disappointment was the cleanliness of the car for been a new car I was very disappointed

2025年8月2日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Afternoon, Gordon.

Many thanks for your review and feedback, which I will ensure is passed on to Caroline and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great service from all the sales…

Great service from all the sales department especially Caroline and Alistair was made very welcome and looked after and really happy with our Defender

2025年7月28日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, Roger.

Many thanks for your review and feedback, which I will ensure is passed on to Caroline, Alistair, and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great very helpful

Great very helpful
And friendly service

2025年7月27日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, Lindsay.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

new car

happy with the deal and painless expereince

2025年7月25日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, Ken.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち2の評価

Be careful when buying a used car

Be careful when buying a used car. First time i have ever bought a used car from a garage that didn't have a full years MOT, not something that is advised when you buy it. Found out by accident that my MOT is due next week as it seems the Range Rover we bought had only 9 months MOT remaining. Disappointing that you do not get 12 months when buying something so expensive.

2024年10月26日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Dear Sam, Thank you for sharing your feedback, and we're sorry to hear you feel disappointed. Please rest assured that every vehicle we sell is prepared to Land Rover’s approved standards, and having 9 months of MOT remaining is actually above the required threshold.
 
We also include MOT Test Cover for added peace of mind, this means that if the vehicle doesn’t pass its MOT when it's due, Land Rover will cover up to £750 of repair costs (with just a £50 excess).
 
We genuinely want you to feel confident and supported in your purchase, so if there’s anything more we can do to help or if you'd like to discuss your concerns further, we’d be more than happy to speak with you directly.

5つ星のうち5の評価

Excellent service from Caroline from…

Excellent service from Caroline from start to finish. Highly recommend. Delighted with my new car.

2025年7月2日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, Paul.

Many thanks for your review and feedback, which I will ensure is passed on to Caroline and the management team at Pentland Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Went out of their way to find the right…

Went out of their way to find the right car and deal that suited us both

2025年6月29日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, Julie.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Pentland Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Alistair was great

Alistair was great, it’s the 7th new car I’ve bought from him over 20 years. Made it all easy

2025年7月2日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, Richard.

Many thanks for your review and feedback, which I will ensure is passed on to Alistair and the management team at Pentland Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great service from the Caroline could…

Great service from the Caroline could not be any more helpful outstanding service from Caroline to the sales manager

2025年7月1日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, Naveed.

Many thanks for your review and feedback, which I will ensure is passed on to Caroline and the management team at Pentland Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち4の評価

Discovery Purchase

Alistair was very helpful, knowledgeable and keen to answer any of my questions.
A pity the car I was interested in was sold to A N Other during my test drive !

2025年6月29日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, John.

Many thanks for your review and feedback, which I will ensure is passed on to Alistair and the management team at Pentland Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Excellent customer service

Caroline Dunlop approached us the first time we visited your showroom in Dundee and from there on she has been fabulous to deal with. Very refreshing after some negative experiences in our car search. I love my new car and whole process was managed totally stress free. I would definitely recommend Caroline and Dundee Pentland for excellent their excellent service.

2025年6月30日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning.

Many thanks for your review and feedback, which I will ensure is passed on to Caroline and the management team at Pentland Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

An Easy Choice

A welcoming atmosphere, and no ‘hard sell’. Just clear, honest, and uncomplicated discussion. Lewis, our sales agent, was a pleasure to deal with throughout, while the car itself made our purchase an easy choice.

2025年6月22日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, William.

Many thanks for your review and feedback, which I will ensure is passed on to Lewis and the management team at Pentland Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち1の評価

The initial cleaning for delivery was…

The initial cleaning for delivery was unprofessionally done, thus refused delivery. Also the first delivery guy required evidence contrary to what I was informed was required (the 2nd crew then didn’t demand that evidence). I was supposed to be called an hour prior to the car’s delivery- yet no call was made. Etc etc. Really, from the point of sale onwards this was very poorly handled. I will advise others to avoid buying from your firm

2025年6月11日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Dear Ross, Thank you for your feedback. We're very sorry to hear that your experience from point of sale through to delivery did not meet expectations. This is far from the level of service we aim to deliver, and we sincerely apologise for the inconvenience and frustration caused, especially around the preparation of the vehicle, the inconsistent delivery process, and the lack of communication. We are currently reviewing this matter with the relevant teams to understand what went wrong and to ensure it is properly addressed. Thank you for bringing this to our attention. we take your comments seriously and will use them to improve. Many thanks, Sara

5つ星のうち5の評価

Excellent service from a very efficient…

Excellent service from a very efficient and friendly staff.

2025年5月30日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, John.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great …

Happy with service and was a delighted with purchase

2025年5月16日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Thank you for the lovely review! We’re so glad to hear you were happy with the service and delighted with your purchase. Your feedback means a lot to us, and we hope you enjoy every moment with your new car!

Thank you,
Tom

5つ星のうち5の評価

Recommend this dealership

Very professional and friendly dealings with sales executive Gavin Reid who helped to manage my vehicle purchase.

2025年5月25日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, Edward.

Many thanks for your review and feedback, which I will ensure is passed on to Gavin and the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great service!

A massive thank you to Lewis for helping me pick my second land rover from the Dundee branch. Always helpful and goes that extra mile for you.
A little mention to Stevie and Ryan for always ensuring you feel welcome.

2025年5月19日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Lewis and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち4の評価

Great product and really happy with the…

Great product and really happy with the deal from Pentland Landrover Dundee. Would be 5* but a few issues between purchasing and collecting, appreciate you are short of skilled workshop staff which is a national issue. Sales team (Caroline and colleagues) really decent people. Wouldn’t hesitate to buy again but be aware your car preparation will take a week or 2.

2025年5月10日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Afternoon, Hamish.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Alistair who I dealt with was very…

Alistair who I dealt with was very helpful through the whole process and kept me updated with the issues that had to be fixed, MOT etc.

Made buying the car very simple.

2025年5月7日
John Clark Motor Group - Pentland Land Rover Dundee ロゴ

John Clark Motor Group - Pentland Land Rover Dundee からの回答

Good Morning, Michael.

Many thanks for your review and feedback, which I will ensure is passed on to Alistair and the management team at Land Rover Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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