Staff(Julien and George) on initial visit were friendly, approachable and quickly arranged test drive in my desired vehicle. Was very happy with test drive. George Mackie then took control of all... もっと見る
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Getting the car picked up from home and valeted as part of the courtesy, was fab. Also, being able to pay a monthly service plan, is great. Thankfully only required one major repair’ which was very ex... もっと見る
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It’s very easy I choose to travel to Elgin, speak with George Mackie at Pentland Land Rover, I’ve dealt with George for years and he understands what I’m looking for and I’ve owned Land Rover Discove... もっと見る
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The service was great from the start. Coffee made for you on each visit. Paperwork was pretty straight forward. Great deals and insight given into the cars history. I was even picked up from the train... もっと見る
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企業情報
当該企業による記述
Pentland Land Rover Elgin forms part of the award winning John Clark Motor Group. Our prestigious showroom in Elgin has a wide range of new and Approved Used Land Rover vehicles for sale, as well as a huge selection of aftersales service and maintenance packages. Located next to the A96, in Elgin, Morayshire we are ideally located between Aberdeen and Inverness and we are easily accessible from anywhere in the north east of Scotland. By visiting Pentland Land Rover you can view the full range of new Land Rover vehicles and our friendly staff will organise a test drive for you in the car of your choice. We will also talk you through our range of finance offers that make funding your exciting new purchase straightforward and simple from start to finish. To find out more come and see us, call us or complete an online enquiry form and we will get back to you as soon possible. We look forward to seeing you soon.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Moycroft Industrial Estate, IV30 1XZ, Elgin, Scotland, 英国
- 01343 559820
4.7
優良
311件のレビュー
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great service by Michal Anderson
2026年9月4日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for taking the time to leave us your review Michael! We are pleased you had such a positive experience with us at Pentland!
Lesley
Excellent sales advice
Excellent sales advice. Generous loan of demonstrators. Michael Anderson very helpful.
Also very good coffee and biscuits!
2026年9月1日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for your review! We're pleased to hear that you found our sales advice excellent and appreciated the generous loan of demonstrators. It's great to know that Michael provided you with helpful support, we will feed your kind words back to him and we look forward to welcoming you back soon!
Lesley
Excellent sales service from Michael…
Excellent sales service from Michael Anderson. First class showroom vehicle display.
2026年8月21日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Garry, thank you for taking the time to leave us your feedback! We're thrilled to hear that you experienced excellent sales service from Michael Anderson and enjoyed our first-class showroom vehicle display!
Lesley
Straightforward and professional
2026年8月21日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you David! we appreciate your feedback and we are pleased to hear about our straightforward and professional service you received! It's wonderful to hear that you felt supported during your purchase and we look forward to welcoming you back soon for more quality experiences!
Lesley
Mike Anderson was his usual friendly
Mike Anderson was his usual friendly, super efficient self. He will be sorely missed by me having bought cars from him for the last 10+ years!
2026年8月2日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review Mhairi!
It's fantastic to hear Mike Anderson has looked after you so well over the past 10+ years and has been such an important part of your experiences with Pentland Land Rover Elgin!
Your continued loyalty over such a long period means a great deal, and we're sure Mike will really appreciate your kind words and knowing how much his help over the years has been valued!
Thank you for sharing such a lovely message and for choosing Pentland Land Rover Elgin time and time again!
Lesley
Well done Elly and Harley!
2026年8月1日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thanks Deborah! we really appreciate you taking the time to leave us your positive review after your experience at Pentland! We will pass your kind words onto Elly and Harley
Lesley
Recently lost my husband so 1st time…
Recently lost my husband so 1st time doing car on my own have to say Michael Anderson in Elgin was fantastic and helped me greatly and over the moon with my new car.
2026年8月1日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the heartfelt 5-star review Mrs Duncan!
We're very sorry to hear of your loss, and we truly appreciate you sharing your experience with us.
We're so pleased Michael Anderson was able to offer the guidance and support you needed while choosing a car on your own for the first time. We'll make sure your kind words are passed on to him!
It's wonderful to hear you're over the moon with your new car. Thank you for choosing Pentland Land Rover Elgin, and we wish you many happy and comfortable miles ahead.
Lesley
Very worthwhile visit to Pentland Land Rover,Elgin
Staff(Julien and George) on initial visit were friendly, approachable and quickly arranged test drive in my desired vehicle. Was very happy with test drive.
George Mackie then took control of all paperwork including retention of my number plate, taxing and complete readiness of vehicle making the whole process enjoyable. Collecting car went smoothly.
Very happy with purchase. Since collection I have received a follow up call to ensure all OK.
On further visit, Ellie quickly helped me with small query I had .
Altogether has been very enjoyable experience and look forward to future visits for servicing etc.
2026年7月23日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you Mr Whyte!
We appreciate you taking the time to leave us your wonderful review! We're thrilled to hear that Julien and George provided you with friendly and reliable service, making your test drive and paperwork process enjoyable. We appreciate your trust in us and look forward to supporting you with future visits for servicing and beyond!
Lesley
Fantastic experience
The service was great from the start. Coffee made for you on each visit. Paperwork was pretty straight forward. Great deals and insight given into the cars history. I was even picked up from the train station, taken to the bank then the show room. Everyone was extremely polite and friendly. Would definitely recommend. Great service 💯
2026年7月8日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review, Mr Esdale!
We're thrilled to hear you had such a fantastic experience with Pentland Land Rover Elgin!
It's great to know the team made you feel welcome from the very beginning, with friendly service, straightforward paperwork and helpful insight into your vehicle's history. We're especially pleased that arranging collection from the train station and helping with your journey made the handover as convenient and stress-free as possible.
Thank you for your recommendation and for taking the time to share your feedback. We'll be sure to pass your kind words on to the team. We hope you enjoy your new vehicle and look forward to welcoming you back in the future!
Lesley
Excellent customer service & highly recommended!
I highly recommend Pentland Land Rover - Elgin, the customer service provided to us during our recent visit was excellent. From the warm friendly welcome at the entrance, through to the Service Team - all were excellent. I was kept updated at all times on the progress of my vehicle and the associated works prior to and post completion.
2026年7月8日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review, Bruce!
We're delighted to hear you had such a positive experience with the team at Pentland Land Rover Elgin!
It's fantastic to know you received a warm welcome from the moment you arrived and that our Service Team kept you fully informed throughout your visit. Providing clear communication and excellent customer care before, during and after the work is carried out is something we take great pride in, so it's wonderful to hear this reflected in your experience.
Thank you for your recommendation and for taking the time to share your feedback. We'll be sure to pass your kind words on to the team, and we look forward to welcoming you back to Pentland Land Rover Elgin in the future!
Lesley
Excellent
Excellent. From my first call to receiving our beautiful car, everything was fair and made easy by the experienced team. Highly recommended
2026年6月22日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review, Mr Fraser!
We're delighted to hear you had such an excellent experience with Pentland Land Rover Elgin.
Thank you for taking the time to share your feedback and for your recommendation. Your kind words are greatly appreciated by the whole team. We hope you enjoy many happy miles in your new vehicle and look forward to welcoming you back in the future!
Lesley
Good service and communication
Good service and communication, I bought my car whilst I was abroad and Robert made the process very straightforward from my initial enquiry to collection of the car.
2026年6月11日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review, Damian!
We're delighted to hear you received good service and communication from Pentland Land Rover Elgin. Purchasing a vehicle while abroad can often seem complicated, so it's fantastic to know Robert made the entire process straightforward and seamless from your initial enquiry through to collecting your new car. Providing clear communication and making things as easy as possible for our customers is exactly what we strive for.
Thank you for taking the time to share your feedback and recognise Robert's efforts. We hope you're enjoying your new vehicle and look forward to welcoming you back in the future!
Lesley
Excellent service delighted with the…
Excellent service delighted with the vehicle . George the salesman was very nice to deal with
2026年6月3日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review, Jemma!
We're delighted to hear you received excellent service from Pentland Land Rover Elgin and that you're delighted with your new vehicle.
It's wonderful to know George made the experience so enjoyable and was a pleasure to deal with throughout the process. Providing friendly, professional and helpful service is exactly what we strive for, so your feedback will mean a great deal to him.
Thank you for taking the time to share your kind words with us. We hope you enjoy many happy miles in your new vehicle and look forward to welcoming you back in the future!
Lesley
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. No issues whatsoever
2026年6月8日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review, Brian!
We're delighted to hear you had such a positive experience with Pentland Land Rover Elgin.
It's great to know you found the team helpful and knowledgeable throughout your visit. Providing expert advice and excellent customer service is something we take great pride in, so it's rewarding to hear everything went smoothly and without any issues.
Thank you for taking the time to share your feedback with us. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future!
Lesley
Absolutely the worst car dealership
Absolutely the worst car dealership in the country, lied from the outset, lied to JLR when reported to them, added options to the car that weren't ordered and told me to "take it or leave and wait 9 months for another car"
Paid a deposit on a new LR Defender for my business, told them I didn't want sidesteps fitted (£2k option!) and not functional for my needs. Went to view the car and saw they had fitted the side steps. They refused to remove them and said I could "take it or leave it". Then lied about it to JLR saying they had a signed order form confirming I had ordered the side steps but then couldn't produce it as it was never signed.
Then said they had reached out to me (which they hadn't) to order new vehicle (and wait 9 months for) so just lie after lie and everything to crew every last penny out of the customer.
Will never order aa vehicle from them or JLR again (after 18 cars in 14 years) totally shocking service. Avoid at all costs.
2026年5月29日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Dear Nigel,
Thank you for your feedback. We are sorry to hear about your experience and appreciate you taking the time to share it.
We take concerns such as these very seriously and will be investigating the matters you have raised to better understand what happened. We are committed to providing a high standard of customer service and value all feedback that helps us improve.
Thank you for bringing this to our attention.
George Mackie was a pleasure to deal…
George Mackie was a pleasure to deal with and made the purchase process nice and easy.
2026年5月19日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review! We're delighted to hear George Mackie was such a pleasure to deal with and helped make the purchase process nice and easy for you at Pentland Land Rover Elgin.
We really appreciate your kind words and thank you for taking the time to share your feedback with us. We hope you enjoy your new vehicle!
Lesley
George is great
George was great from the first phone call to the collection day.
Having come from a Porsche the handover experience wasn’t as good no reveals etc.
Porsche also give more gifts but that’s Porsche. I can’t complain about getting the yeti cup though.
Can’t fault George though.
2026年5月16日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review! We're delighted to hear George provided such great service throughout your experience with Pentland Land Rover Elgin, from the very first phone call right through to collection day.
We also appreciate your honest feedback regarding the handover experience in comparison to other brands. Customer feedback like this is genuinely valuable and helps us continue improving every aspect of the experience we provide.
It’s great to hear George made such a positive impression throughout, and we’re pleased the YETI cup was appreciated too! Thank you again for taking the time to share your feedback with us, and we hope you enjoy your new vehicle.
Lesley
Efficient service with friendly &…
Efficient service with friendly & helpful staff at Pentland Elgin
2026年4月23日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review! We're delighted to hear you received efficient service from the team at Pentland Land Rover Elgin.
We’re especially pleased to know the staff were friendly and helpful throughout your visit, helping make the experience such a positive one for you.
Thank you again for taking the time to share your feedback with us — it’s greatly appreciated!
Lesley
Excellent service and help in executing…
Excellent service and help in executing the trade in and handover, one thing to sort. Driver side stantion has small intend on door pillar picture sent to George Mackie
2026年4月29日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review, Ian! We're delighted to hear you received excellent service and support from the team at Pentland Land Rover Elgin during your trade-in and handover process.
It’s great to know everything was handled smoothly overall, and we appreciate you highlighting the small issue with the driver-side pillar. Thank you for sending the picture through to George Mackie, who I'm sure will be happy to assist in getting this resolved for you.
We really appreciate your kind words and thank you for taking the time to share your feedback with us. We hope you enjoy your new vehicle!
Lesley
It’s very easy I choose to travel to…
It’s very easy I choose to travel to Elgin, speak with George Mackie at Pentland Land Rover, I’ve dealt with George for years and he understands what I’m looking for and I’ve owned Land Rover Discovery’s
since they were available in 4 doors, renewing them every 3yrs. Service staff are also very helpful and friendly,
2026年5月1日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for the 5-star review, Mr Gray! We're delighted to hear you continue to choose Pentland Land Rover Elgin and that George Mackie has consistently provided such excellent service over the years.
It’s wonderful to know George understood exactly what you’re looking for and has helped make each Discovery renewal such a straightforward and enjoyable experience for you. We’re also pleased to hear the service team have continued to be helpful and friendly throughout your visits.
Your continued loyalty and kind words really mean a lot to the whole team. Thank you again for taking the time to share your feedback with us!
Lesley
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