Staff(Julien and George) on initial visit were friendly, approachable and quickly arranged test drive in my desired vehicle. Was very happy with test drive. George Mackie then took control of all... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Getting the car picked up from home and valeted as part of the courtesy, was fab. Also, being able to pay a monthly service plan, is great. Thankfully only required one major repair’ which was very ex... もっと見る
企業が回答しました
It’s very easy I choose to travel to Elgin, speak with George Mackie at Pentland Land Rover, I’ve dealt with George for years and he understands what I’m looking for and I’ve owned Land Rover Discove... もっと見る
企業が回答しました
The service was great from the start. Coffee made for you on each visit. Paperwork was pretty straight forward. Great deals and insight given into the cars history. I was even picked up from the train... もっと見る
企業が回答しました
企業情報
当該企業による記述
Pentland Land Rover Elgin forms part of the award winning John Clark Motor Group. Our prestigious showroom in Elgin has a wide range of new and Approved Used Land Rover vehicles for sale, as well as a huge selection of aftersales service and maintenance packages. Located next to the A96, in Elgin, Morayshire we are ideally located between Aberdeen and Inverness and we are easily accessible from anywhere in the north east of Scotland. By visiting Pentland Land Rover you can view the full range of new Land Rover vehicles and our friendly staff will organise a test drive for you in the car of your choice. We will also talk you through our range of finance offers that make funding your exciting new purchase straightforward and simple from start to finish. To find out more come and see us, call us or complete an online enquiry form and we will get back to you as soon possible. We look forward to seeing you soon.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Moycroft Industrial Estate, IV30 1XZ, Elgin, Scotland, 英国
- 01343 559820
4.7
優良
311件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought second Defender in Fourteen…
Bought second Defender in Fourteen months just because the nice mannerism of the sales man George Mackie first class man
2025年4月14日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to George and the management team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Excellent service
Excellent service, George Mackie was great, the car was taken to Perth to make it easier to pick up, hand over went well and the car looked great
2025年3月25日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to George and the management team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Dealing with George was a pleasure.
2025年3月30日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to George and the management team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
New Defender 110
Our experience buying our new defender was exemplary. No hard sell, no haggling, no false expectations
2025年3月27日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Elgin Pentland Used RR Sport Purchase
Grorge was a delight to deal with from start to finish, he was very helpful and knowledgeable and nothing was too much for him to deal with. The dealership staff were great as well and always helpful and pleasant especially when I collected my new car. I had a small issue with a warning alert which was dealt with at Stirling and they couldn't have been nicer or more helpful. In all where largely service levels and expectations are declining vastly with a culture of low expectation and poor service everywhere this has been by far the best car purchase experience I have ever had and I would not hesitate in recommending anyone to use Pentland and speak to George.
2025年3月24日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to George and the management team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Excellent service
Service and communications were excellent all throughout the process from ordering to delivery. Cannot praise everyone at Pentland Elgin enough
2025年3月26日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
whole experience was just perfect
It was very easy to deal with the salesman George Mackie this is the third time I have purchased through him. You never feel under pressure with him.The process from selling my old car to buying the new one was so easy
2025年3月25日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to George and the management team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Excellent communication and speed
2025年3月20日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service and support for customers,who are made to feel like friends
Harley always gives us individual personalised service making the process of trading in and buying a car as easy as possible
2025年3月18日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Harley and the management team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Good service
Good service, managed to get work done in one visit which would have taken longer with a return.
2025年2月3日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Purchase of evowue
Sale was good Matthew, still waiting on him contacting Ms to get a couple of scratches taken out that cwas pointed out at time of purchase.
2024年10月25日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Straightforward and Fun
Buying a new car, as a private individual, is a significant purchase. Harley Allerton guided me through the process, making it both straightforward and fun. The most important contribution he made was to listen! It's an important skill, but it made the process that much easier and avoided mistakes. The other key thing was that it wasn't a 'pushy sell”. I was informed of choices. Decisions were my own, based on my experience and then acted upon.
I much appreciated the approach taken and the responsiveness. Many Thanks.
2025年3月8日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Harley and the management team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Pentland Land Rover Elgin
Very efficient and friendly staff. From ordering to delivery everything dealt with professionally. Picking up my car was a pleasure, all paperwork was signed beforehand so made everything so much easier.
2025年3月2日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
The usual very helpful advice and…
The usual very helpful advice and guidance from Michael Anderson.
And the welcome interest shown by Adam Rhind
2025年2月23日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Michael, Adam and the management team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
1st class service from the start
From first meeting George to collecting the car was absolutely 1st class. Any questions or communications were prompt and dealt with very efficiently.
I sincerely hope if I ever have any issue with the car that they are as attentive and efficient as they have been to date.
So far I’m loving my new discovery even though it’s only been a few days.
Can’t recommend enough, thanks to all that made buying my new car a straight forward and very pleasant experience.
2025年2月1日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning, Richie.
Many thanks for your review and feedback, which I will ensure is passed on to George and the management team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
The salesman
The salesman
Did not appreciate the questions re the deposit I paid and made Michael aware
Made it awkward for him and myself which spoiled things re the new car
2025年1月31日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Thank you for your feedback. We're sorry to hear that part of the experience didn’t meet expectations and that the conversation around your deposit felt uncomfortable. That’s not how we want any customer to feel during what should be an exciting moment. We appreciate you sharing your experience and hope you’re enjoying your new car.
Thank you,
Tom
Excellent customer support
Excellent customer support and help setting up the new car and completing the deal especially over Christmas.
Sales George Mackie especially helpful and very experienced making it a pleasurable experience for me and my wife buying another new Range Rover Sport.
Really pleased
2024年12月30日
John Clark Motor Group - Pentland Land Rover Elgin からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to George and the management team at Land Rover Elgin.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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